Customized AMC/CMC for Pre-owned Products - ONSITE OXYGEN GENERATION PLANT TRIDENT MODEL GO 180; Tr
Indian Air Force
Rangareddi, TELANGANA
Bid Publish Date
24-Jun-2026, 10:42 am
Bid End Date
04-Jul-2026, 10:00 am
Value
₹4,01,500
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The Indian Air Force invites bids for a Customized AMC/CMC for a pre-owned Oxygen Generation Plant, model TRIDENT GO 180, to be serviced on-site under a Comprehensive Maintenance Contract (CMC). The contract scope includes quarterly maintenance with AS and WHEN REQUIRED services. Estimated value is ₹401,500. The procurement emphasizes dedicated service support and OEM-level escalation for uninterrupted oxygen generation capability, critical for medical and operational readiness. Location details are not disclosed in the tender, but the focus is on on-site upkeep of the TRIDENT GO-180 system by an qualified OEM or authorized service partner. Bidders should highlight ability to mobilize rapid service response and maintain plant uptime according to the CMC schedule.
Product: On-site Comprehensive Maintenance Contract for TRIDENT GO-180 Oxygen Generation Plant
Estimated value: ₹401,500
Delivery: On-site maintenance with quarterly visits; AS and WHEN REQUIRED service
Support: Dedicated toll-free service line; formal escalation matrix
Eligibility: OEM authorization or proven service capability for TRIDENT GO-180 equipment
Dedicated toll-free service number required for service support
Escalation matrix with telephone numbers must be provided
Quarterly maintenance visits with additional AS & WHEN REQUIRED support
Bidder must provide a dedicated toll-free number and escalation matrix for equipment maintenance and breakdown support.
Contract includes quarterly preventive maintenance with AS/WHEN REQUIRED servicing for the TRIDENT GO-180 plant.
Preference given to bidders with OEM authorization or verified capability to service TRIDENT GO-180 equipment.
OEM authorization or proven service experience with TRIDENT GO-180 oxygen generation plants
Demonstrated capability to provide on-site maintenance and emergency calls within defined SLAs
Financial stability evidenced by recent financial statements and creditworthiness
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - ONSITE OXYGEN GENERATION PLANT, TRIDENTMODEL- GO 180; TRIDENT GO-180; Comprehensive Maintenance Contract (CMC); QUARTERLY & AS AND WHEN REQUIRED; No
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Main Document
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Air Force
Rangareddi, TELANGANA
Directorate Of Medical Education And Training
JALAUN, UTTAR PRADESH
Directorate Of Medical Education And Training
Indian Air Force
Community Health Center
KHEDA, GUJARAT
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GST registration certificate
Permanent Account Number (PAN) card
OEM authorization / dealership appointment letter
Experience certificates for prior maintenance of oxygen generation plants
Financial statements (last 2 years) and creditworthiness
Technical bid compliance document
Past performance certificates or reference letters
Any regional or local service support certifications
Proof of dedicated toll-free support capability
Escalation matrix document
Bidders must meet OEM or authorized service provider criteria for TRIDENT GO-180; submit GST, PAN, OEM authorization, and financials. Provide dedicated toll-free support details and escalation matrix. The contract covers quarterly preventive maintenance and AS/WHEN REQUIRED visits; ensure readiness for on-site servicing.
Required documents include GST certificate, PAN, OEM authorization, two years of financial statements, experience certificates on oxygen plant maintenance, technical bid response, and escalation matrix. Include proof of dedicated service line and prior TRIDENT GO-180 experience if available.
The contract requires on-site CMC with quarterly preventive maintenance and AS/WHEN REQUIRED services. It mandates a dedicated toll-free support line and an escalation matrix. Payment terms are not disclosed; bidders should confirm with the buyer’s ATC. Ensure uptime targets for oxygen production.
Estimated value of the CMC for the TRIDENT GO-180 oxygen generator is ₹401,500. Scope includes on-site maintenance, quarterly servicing, and additional repairs as required. No BOQ items are listed; bidders should propose a compliant maintenance plan with SLA commitments.
Demonstrate OEM authorization or proven service capability for TRIDENT GO-180; provide past maintenance references, compliance with service standards, and readiness to provide 24/7 support via toll-free lines. Include financial stability proofs and project experience in similar oxygen plant maintenance.
Provide a formal escalation matrix with contact numbers and roles for different issue severities. The matrix should enable rapid escalation from first response to senior engineers within defined SLAs. Include after-hours contacts and regional support coverage.
Scheduled quarterly preventive maintenance should occur at fixed intervals, with AS/WHEN REQUIRED visits activated by device alarms or downtime. Vendors must align with IAF maintenance calendars and ensure minimum downtime during servicing, plus prompt issue resolution for critical functionality.
Payment terms are not specified publicly; bidders should seek ATC clarification. Typically, maintenance contracts may include milestone-based payments tied to service windows, with potential upfront support commitments. Ensure acceptance criteria for completed maintenance and response times are clearly defined.
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N/a
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Main Document
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS