Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer,Annual Maintenance S
N/a
LUCKNOW, UTTAR PRADESH
Bid Publish Date
09-Jun-2026, 4:41 pm
Bid End Date
26-Jun-2026, 5:00 pm
Value
₹90,000
Location
Progress
Quantity
73
Bid Type
Two Packet Bid
The Directorate Of Printing invites bids for an Annual Maintenance Service (AMC) covering Desktops, Laptops and Peripherals, including Desktop PCs (HP, HCL, ACER), Multifunction Printers (Monochrome, Laser, Composite Cartridges) (HP, Canon), and Scanners (Epson, Avision). Estimated value is ₹90,000 with a flexible quantity/duration clause of up to 25%. The procurement scope emphasizes comprehensive AMC, with bidder-provided spare parts and peripherals (mouse, keyboard, teflon, pickup rollers, pressure rollers) included. The BOQ is currently empty, signaling a service-centric contract rather than bulk hardware supply. Location and start/end dates are not specified, but the emphasis is on a complete maintenance solution for office devices. This tender requires adherence to added terms like certificate uploads and the ability to accommodate scope adjustments. The unique differentiator is the breadth of device categories and the inclusive spare-parts policy.
Desktops, Laptops, Printers, Scanners, and Multifunction Printers AMC coverage
Brand scope includes HP, HCL, ACER (Desktops/PCs); HP, Canon (MFPs/Printers); Epson, Avision (Scanners)
Scope includes supply of spare parts: mouse, keyboard, teflon, pickup roller, pressure roller
Contract quantity/duration may adjust up to 25% at contract issuance and during execution
Estimated value: ₹90,000; BOQ items: 0
No explicit technical standards listed; service capability and availability across multiple brands required
25% contract quantity/duration variation allowed under Option Clause
Comprehensive AMC; bidder supplies all spare parts and peripherals
Mandatory certificates and documents must be uploaded; non-submission leads to rejection
Not specified in the data; verify in ATC terms and conditions during bid submission
AMC is ongoing maintenance; no fixed delivery dates provided; scope is continuous service
Not detailed in the provided data; confirm during bid submission under ATC
Experience in multi-brand AMC for desktops, laptops, printers, and scanners
Ability to supply all listed spare parts under comprehensive AMC
Compliance with certificate submission requirements and ATC conditions
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; HP, HCL, ACER , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; HP, Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Scanner, Epson, Avision
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
N/a
LUCKNOW, UTTAR PRADESH
Director General Of Civil Defence
PONDICHERRY, PUDUCHERRY
N/a
MUMBAI, MAHARASHTRA
N/a
PONDICHERRY, PUDUCHERRY
Central Board Of Excise And Customs (cbec)
KOLKATA, WEST BENGAL
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GST registration certificate
PAN card
Experience certificates for similar AMC services
Financial statements or turnover proof
EMD/Security deposit (as applicable per terms)
Technical bid documents and compliance certificates
OEM authorizations or service center certifications for listed brands
Certificate(s) of ISO/quality standards if required by ATC
Any other certificates requested in Buyer Added Terms and Conditions
To bid, submit all mandatory certificates, GST, PAN, experience docs, financial statements, OEM authorizations, and EMD details as per ATC. Ensure you can provide comprehensive spare parts and multi-brand maintenance for desktops, laptops, printers, and scanners. The 25% scope variation clause may affect pricing and timeline.
Submit GST certificate, PAN card, experience certificates for similar AMC, financial statements, EMD/security deposit, technical bid documents, OEM authorizations, and any ISO/quality certifications requested in ATC. Ensure all documents are uploaded with the bid to avoid rejection.
The scope includes HP, HCL, ACER desktops; HP, Canon printers/MFPs; and scanners from Epson, Avision. Bidder must support maintenance and provide spare parts for these brands, including mice, keyboards, teflon, and pickup/pressure rollers.
The estimated value is ₹90,000. The contract allows a variation of up to 25% in quantity or duration at contract issue and during execution, subject to mutual consent in lumpsum scenarios.
This is an ongoing AMC, not a one-time delivery. Bidders must provide continuous maintenance coverage for desktops, laptops, printers, and scanners, including spare parts. Explicit delivery dates are not provided; ensure steady service availability and prompt response times per ATC.
Eligibility requires multi-brand service capability, proper documentation uploads per ATC, and capacity to supply spare parts. OEM authorizations or service certifications for listed brands strengthen eligibility; ensure financial/authentication documents are current and verifiable.
Payment terms are defined in ATC; typical arrangements include milestone-based or monthly service charges linked to ongoing maintenance. Confirm whether advance, interim, or post-service payments apply, and ensure you provide invoicing aligned to service delivery and response times.
N/a
📍 KAMRUP, ASSAM
Central Board Of Excise And Customs (cbec)
📍 NEW DELHI, DELHI
Central Board Of Excise And Customs (cbec)
📍 NEW DELHI, DELHI
Medical College Baroda Government Of Gujarat
📍 VADODARA, GUJARAT
Airports Authority Of India
📍 SURAT, GUJARAT
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS