Delhi Public Library AMC Air Conditioner Maintenance Tender Central Delhi 2026 - 7 Branches, 50% Scope Clause

Tender Overview

Organization: Delhi Public Library. Product/Service: Annual Maintenance for air conditioners across the DPL network. Location: Central Delhi, Delhi-110002. Estimated Value: ₹333,000. Scope: AMC for air conditioners installed at 7 branches in Delhi; location list attached for asset details. Contract Flexibility: 50% increase/decrease in quantity or duration at contract issuance, with up to 50% scope change for lumpsum contracts, subject to consent. Key differentiators: mandatory in-state service office, escalation matrix, toll-free service support, and documented past-experience proof. Unique aspects: extension up to 6 months beyond initial term upon satisfactory performance. The tender emphasizes service availability across multiple Delhi branches and requires asset location verification prior to bidding.

Technical Specifications & Requirements

• Category: Annual Maintenance service for air conditioners.
• Branches: 7 Delhi locations; asset detail and locations to be checked before bidding.
• Service Deliverables: AMC coverage including preventive maintenance, fault diagnosis, repair, and part replacement where required.
• Support: Escalation matrix with telephone numbers; dedicated toll-free service number mandatory.
• Experience/Proof: Past experience proof acceptable via contract copies, client execution certificates, or third-party notes.
• Office Requirement: Service provider must maintain an office in the state of the consignee with documentary evidence.
• Extension: Possible extension up to 6 months post initial duration, subject to mutual consent.
• Documentation: Upload all certificates and required documents to avoid rejection; ATC documents referenced.

Terms, Conditions & Eligibility

• EMD/Security: Not explicitly stated; bidders must verify in tender documents.
• Delivery & Timelines: Service delivery aligned with contract duration; extension permissible as above.
• Payment Terms: Not specified in available data; check T&C for milestones and payment cycle.
• Warranty/Support: Post-maintenance support implied via service desk and escalation matrix.
• Documentation: Must provide past project experience proofs and certificate uploads.
• Compliance: Office location constraint; ensure asset locations are confirmed prior to bid submission.