Custom Bid for Services - Security Guards and Watch Ward Services
Indian Railway Catering And Tourism Corporation Limited
Bid Publish Date
27-Jun-2026, 2:00 pm
Bid End Date
18-Jul-2026, 2:00 pm
EMD
₹2,93,007
Value
₹1,72,87,434
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Bharat Sanchar Nigam Limited (BSNL) – Department of Telecommunications. Product/Service: SLA-based watch and ward/security guard services. Location: East Khasi Hills, Meghalaya 793001. Estimated Value: ₹17,287,434 with EMD ₹293,007. Tender scope focuses on security staffing for a telecom department, governed by ATC terms. Key differentiator includes a 25% contract quantity/duration variation option at the time of contract issue, and continued scope adjustment up to 25% post-issuance. No BOQ items are listed, signaling a service-oriented engagement with flexible deployment. This tender requires bidders to align with government security service norms and provide compliant staffing solutions within Meghalaya’s eastern hills region.
Service: SLA-based watch and ward/security guard services for BSNL DoT
Estimated contract value: ₹17,287,434
EMD: ₹293,007
Variation: ±25% of contract quantity/duration
BOQ: 0 items; no itemized specifications provided
Location: East Khasi Hills, Meghalaya
EMD amount and payment terms to be clarified in tender documents
Variation clause allows 25% change in scope pre- and post-issuance
Lump-sum service contract; staffing deployment critical for SLA compliance
EMD ₹293,007 required; standard government payment terms to be confirmed in contract; likely through online process.
Deployment of security guards as per BSNL DoT requirements; specific shift patterns to be defined in the contract.
Not specified in available data; bidders should expect typical LD provisions for service shortfalls per government tender norms.
Experience in supplying security guard services for government or large organizations
Demonstrated financial stability with audited statements
Compliance with GST, PAN, and statutory registrations
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - SLA Based Watch and Ward/Security Guard Services
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Railway Catering And Tourism Corporation Limited
N/a
SOUTH DELHI, DELHI
N/a
SOUTH DELHI, DELHI
Indian Institute Of Technology (iit)
Indian Navy
UTTARA KANNADA, KARNATAKA
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar security/guard services
Financial statements (latest audited) or turnover proof
EMD payment proof (online transfer or DD/PO as applicable)
Technical bid documents outlining staffing plan and SLAs
Authorized OEM or security vendor credentials (if applicable)
Key insights about MEGHALAYA tender market
Bidders must register on the e-tender portal, submit GST and PAN, provide prior security staffing experience, furnish EMD of ₹293,007, and include technical bids detailing staffing plans and SLA commitments. Ensure compliance with variation clause up to 25% and confirm lump-sum contract terms with BSNL DoT.
Required documents include GST registration, PAN card, latest audited financial statements, experience certificates in security services, EMD proof of ₹293,007, and technical bid detailing deployment plan, shift schedules, and compliance with applicable regulations.
The buyer can increase or decrease contract quantity or duration by up to 25% at contract issue and post-issuance. For lumpsum-based services, the scope/value may rise up to 25% with consent of the service provider.
Payment terms are not fully specified in the data; bidders should expect government norms, with possible milestone payments aligned to SLAs and performance, and verification of deployable staffing before release of funds.
Slas typically cover response times, patrol frequency, incident reporting, shift adherence, and supervisor oversight. Bidders should propose detailed SLA matrices, daily/weekly reports, and escalation protocols to meet BSNL DoT expectations.
The estimated value is ₹17,287,434 with an EMD of ₹293,007. Bidders should price staffing, supervision, and compliance costs within this lump-sum framework and justify deployments across East Khasi Hills.
No BOQ items are listed; the tender is service-oriented. Bidders must focus on staffing numbers, shifts, training, supervision, and SLA delivery rather than material goods.
The tender targets East Khasi Hills, Meghalaya (793001). Bidders should tailor deployment plans to local terrain, security needs, and commuter patterns within this district.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS