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BSNL Department of Telecommunications Watch and Ward Services Tender East Khasi Hills Meghalaya 2026 SLA Based Security Guard Bid

Bid Publish Date

27-Jun-2026, 2:00 pm

Bid End Date

18-Jul-2026, 2:00 pm

EMD

₹2,93,007

Value

₹1,72,87,434

Progress

Issue27-Jun-2026, 2:00 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Explicit 25% contract quantity/duration variation clause at procurement and post-issuance stages
  • SLA-based watch and ward security guard services for BSNL DoT in Meghalaya
  • Estimated contract value ₹17,287,434 with EMD ₹293,007; no BOQ items listed
  • Location-specific deployment in East Khasi Hills, Meghalaya 793001
  • Ambiguous technical standards; bidders should rely on standard government security service norms
  • Lump-sum contract format with potential scope expansion up to 25% with consent
  • Emphasis on staffing capability, deployment planning, and service SLAs rather than product specs
  • Mandatory bid documents include GST, PAN, experience, and EMD proof

Categories 4

Tender Overview

Organization: Bharat Sanchar Nigam Limited (BSNL) – Department of Telecommunications. Product/Service: SLA-based watch and ward/security guard services. Location: East Khasi Hills, Meghalaya 793001. Estimated Value: ₹17,287,434 with EMD ₹293,007. Tender scope focuses on security staffing for a telecom department, governed by ATC terms. Key differentiator includes a 25% contract quantity/duration variation option at the time of contract issue, and continued scope adjustment up to 25% post-issuance. No BOQ items are listed, signaling a service-oriented engagement with flexible deployment. This tender requires bidders to align with government security service norms and provide compliant staffing solutions within Meghalaya’s eastern hills region.

Technical Specifications & Requirements

  • Service category: SLA-based watch and ward/security guard services for BSNL DoT.
  • Scope constraints: 25% increase/decrease in contract quantity or duration permitted (pre- and post-issuance); lumpsum-scale scope may allow up to 25% value increase with provider consent.
  • BOQ: Total items listed as 0; no itemized quantitative specs provided.
  • Standards/Compliance: No explicit standards stated in the data provided; bidders should infer standard security staffing norms and Indian government procurement expectations.
  • Delivery/Deployment: Location-specific security staffing in East Khasi Hills; exact deployment plan not disclosed in the data.
  • Risk/Quality: No detailed performance metrics or service levels published; bidders should prepare for typical security service SLAs and reporting.

Terms, Conditions & Eligibility

  • EMD: ₹293,007 (payment mode unspecified in data; expect online/DD per standard tender terms).
  • Variation clause: Buyer may adjust contract quantity/duration by up to 25%; final scope adjustment requires agreement.
  • Contract type: Lump-sum service contract; scope expansion allowed by consent up to 25% of value.
  • Documents: Standard submission set (GST, PAN, experience certificates, financial statements, EMD proof, security/service capability documents).
  • Delivery & Payment: Specific delivery timelines and payment terms not provided in the data; bidders should assume government norms and confirm in bid.
  • BOQ & Specifications: Absence of detailed items implies focus on staffing qualifications, availability, and SLA readiness rather than physical goods.

Key Specifications

  • Service: SLA-based watch and ward/security guard services for BSNL DoT

  • Estimated contract value: ₹17,287,434

  • EMD: ₹293,007

  • Variation: ±25% of contract quantity/duration

  • BOQ: 0 items; no itemized specifications provided

  • Location: East Khasi Hills, Meghalaya

Terms & Conditions

  • EMD amount and payment terms to be clarified in tender documents

  • Variation clause allows 25% change in scope pre- and post-issuance

  • Lump-sum service contract; staffing deployment critical for SLA compliance

Important Clauses

Payment Terms

EMD ₹293,007 required; standard government payment terms to be confirmed in contract; likely through online process.

Delivery Schedule

Deployment of security guards as per BSNL DoT requirements; specific shift patterns to be defined in the contract.

Penalties/Liquidated Damages

Not specified in available data; bidders should expect typical LD provisions for service shortfalls per government tender norms.

Bidder Eligibility

  • Experience in supplying security guard services for government or large organizations

  • Demonstrated financial stability with audited statements

  • Compliance with GST, PAN, and statutory registrations

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Custom Bid for Services - SLA Based Watch and Ward/Security Guard Services

Authority Records

MINISTRY OF COMMUNICATIONSTELECOMMUNICATIONS DEPARTMENT

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Documents 7

GeM-Bidding-9527390.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar security/guard services

4

Financial statements (latest audited) or turnover proof

5

EMD payment proof (online transfer or DD/PO as applicable)

6

Technical bid documents outlining staffing plan and SLAs

7

Authorized OEM or security vendor credentials (if applicable)

Frequently Asked Questions

Key insights about MEGHALAYA tender market

How to bid for BSNL security services tender in East Khasi Hills Meghalaya 2026

Bidders must register on the e-tender portal, submit GST and PAN, provide prior security staffing experience, furnish EMD of ₹293,007, and include technical bids detailing staffing plans and SLA commitments. Ensure compliance with variation clause up to 25% and confirm lump-sum contract terms with BSNL DoT.

What documents are required for BSNL security services bid Meghalaya

Required documents include GST registration, PAN card, latest audited financial statements, experience certificates in security services, EMD proof of ₹293,007, and technical bid detailing deployment plan, shift schedules, and compliance with applicable regulations.

What is the contract variation policy for this BSNL tender in Meghalaya

The buyer can increase or decrease contract quantity or duration by up to 25% at contract issue and post-issuance. For lumpsum-based services, the scope/value may rise up to 25% with consent of the service provider.

What are the payment terms for BSNL security guard contract 2026

Payment terms are not fully specified in the data; bidders should expect government norms, with possible milestone payments aligned to SLAs and performance, and verification of deployable staffing before release of funds.

What are the essential SLAs for watch and ward services

Slas typically cover response times, patrol frequency, incident reporting, shift adherence, and supervisor oversight. Bidders should propose detailed SLA matrices, daily/weekly reports, and escalation protocols to meet BSNL DoT expectations.

What is the estimated contract value for BSNL Meghalaya security services

The estimated value is ₹17,287,434 with an EMD of ₹293,007. Bidders should price staffing, supervision, and compliance costs within this lump-sum framework and justify deployments across East Khasi Hills.

Are there any BOQ items for this BSNL Meghalaya tender

No BOQ items are listed; the tender is service-oriented. Bidders must focus on staffing numbers, shifts, training, supervision, and SLA delivery rather than material goods.

What location is the BSNL watch and ward tender focused on

The tender targets East Khasi Hills, Meghalaya (793001). Bidders should tailor deployment plans to local terrain, security needs, and commuter patterns within this district.

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