Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); 2; No
Marketing Division
KOLKATA, WEST BENGAL
Bid Publish Date
18-Jun-2026, 4:03 pm
Bid End Date
09-Jul-2026, 4:00 pm
Value
₹10,00,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The Seamens Provident Fund Organisation located in Mumbai, Maharashtra invites bids for an Annual Maintenance Contract (AMC) for its website and application. The estimated contract value is ₹1,000,000 with scope limited to ongoing maintenance and SLA-driven support. The procurement emphasizes continuity of digital services managed under an SLA framework, ensuring uptime and timely updates for the SPFO online presence. A key differentiator is the explicit 25% option clause permitting quarterly adjustments to quantity or duration, within contract limits. This tender targets bidders capable of sustained, web-application maintenance within the government ecosystem.
Product/Service names and categories: AMC for SPFO website and application
Quantities/Value: estimated ₹1,000,000; 25% option for scope adjustment
Experience: proven ability to manage government website/application maintenance
Quality/Standards: SLA-based performance; security patching; uptime monitoring
Delivery: ongoing support under SLA; no fixed delivery milestone
25% option clause allows contract quantity or duration adjustments
SLA-based AMC for SPFO website and application maintenance
EMD and specific document submission to be clarified in bid
Not specified in data; typical arrangements imply milestone or quarterly payments post-SLA acceptance
Ongoing maintenance under SLA with defined response and resolution times; no fixed delivery date
Not specified; bidders should confirm LD terms during bid evaluation
Demonstrated experience in government/PSU website and application AMC
Financial stability evidenced by recent financial statements
Ability to comply with SLA-based service delivery and security requirements
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - AMC For SPFO Website And Application; --; Annual Maintenance Contract (AMC); As Per SLA; No
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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JAIPUR, RAJASTHAN
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AHMEDABAD, GUJARAT
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar website/application AMC projects
Financial statements (last 2-3 years) demonstrating financial stability
EMD submission proof (if applicable per bid notice)
Technical bid outlining AMC scope, SLAs, response times, uptime targets
OEM authorization or partner agreements (if applicable to SPFO platforms)
Any prior SLA-based maintenance contracts with government entities
Key insights about MAHARASHTRA tender market
Bidders should prepare a technical and financial bid, gather GST and PAN, attach experience certificates for similar government website maintenance, provide SLA details, and ensure adherence to the 25% option clause. Submit EMD proof if required and OEM authorizations where applicable.
Required documents include GST registration, PAN card, last 3 years' financial statements, experience certificates for government-level website maintenance, technical bid detailing SLAs, EMD proof if applicable, and any OEM authorizations for SPFO platform support.
Technical requirements emphasize SLA-based maintenance for the SPFO website and application, uptime monitoring, security patching, and periodic updates. No fixed performance metrics are provided in the data; bidders should propose measurable SLA targets.
The option clause permits a 25% adjustment to contract quantity or duration at the time of contract issue and up to 25% after issuance, requiring consent from the service provider for scope changes.
Payment terms are not detailed in the data; bidders should expect SLA-based payments, potentially quarterly or milestone-driven, subject to contract finalization and acceptance criteria under the SLA.
Specific standards are not listed; bidders should emphasize government procurement compliance, cybersecurity best practices, and SLA conformity; provide any relevant certifications or audit reports if available.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS