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Seamen Provident Fund Organisation AMC Tender Mumbai Maharashtra Website & Application Maintenance 2026

Bid Publish Date

18-Jun-2026, 4:03 pm

Bid End Date

09-Jul-2026, 4:00 pm

Value

₹10,00,000

Progress

Issue18-Jun-2026, 4:03 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Explicit 25% option clause allowing adjustments to contract quantity or duration
  • AMC scope covers SPFO website and application maintenance under SLA
  • Estimated contract value of ₹1,000,000 with potential adjustments per terms
  • Location-specific delivery in Mumbai, Maharashtra (400002)
  • No BOQ items; bidders must align with SLA-based service delivery rather than itemized quantities
  • EMD amount not specified—confirm during tender clarification
  • Brand/OEM or certification requirements not listed; emphasis on SLA performance and government procurement compliance
  • ATC/ATC-like terms referenced but not detailed in provided data

Categories 4

Tender Overview

The Seamens Provident Fund Organisation located in Mumbai, Maharashtra invites bids for an Annual Maintenance Contract (AMC) for its website and application. The estimated contract value is ₹1,000,000 with scope limited to ongoing maintenance and SLA-driven support. The procurement emphasizes continuity of digital services managed under an SLA framework, ensuring uptime and timely updates for the SPFO online presence. A key differentiator is the explicit 25% option clause permitting quarterly adjustments to quantity or duration, within contract limits. This tender targets bidders capable of sustained, web-application maintenance within the government ecosystem.

Technical Specifications & Requirements

  • Product/Service: AMC for SPFO website and application; SLA-based maintenance and support
  • Estimated Value: ₹1,000,000; potential adjustments under Option Clause 25%
  • Location: Mumbai, Maharashtra (400002); service delivery in state jurisdiction
  • Delivery/Support Scope: Ongoing bug fixes, security patches, uptime monitoring, minor enhancements, and release management under SLA
  • Bidding Context: No BOQ items; tender category specifies customized AMC/CMC for pre-owned products and online platform maintenance
  • Standards/Certifications: Not specified; focus on SLA adherence and service quality
  • Documentation: Submit technical and financial bids aligned with government procurement norms

Terms, Conditions & Eligibility

  • EMD: Not explicitly specified in data; bidders should verify at bid stage
  • Experience: Demonstrated capability in government/PSU website and application maintenance under SLA
  • Delivery Timeline: SLA-driven ongoing support; no fixed hard delivery date stated
  • Payment Terms: Not detailed in available data; typical government AMC payments on milestones or quarterly as per SLA
  • Options: 25% quantity/duration adjustment permitted at issue and post-issuance with consent
  • Documents: GST, PAN, experience certificates, financial statements, EMD proof, OEM authorizations (as applicable) and technical/commercial bid

Key Specifications

  • Product/Service names and categories: AMC for SPFO website and application

  • Quantities/Value: estimated ₹1,000,000; 25% option for scope adjustment

  • Experience: proven ability to manage government website/application maintenance

  • Quality/Standards: SLA-based performance; security patching; uptime monitoring

  • Delivery: ongoing support under SLA; no fixed delivery milestone

Terms & Conditions

  • 25% option clause allows contract quantity or duration adjustments

  • SLA-based AMC for SPFO website and application maintenance

  • EMD and specific document submission to be clarified in bid

Important Clauses

Payment Terms

Not specified in data; typical arrangements imply milestone or quarterly payments post-SLA acceptance

Delivery Schedule

Ongoing maintenance under SLA with defined response and resolution times; no fixed delivery date

Penalties/Liquidated Damages

Not specified; bidders should confirm LD terms during bid evaluation

Bidder Eligibility

  • Demonstrated experience in government/PSU website and application AMC

  • Financial stability evidenced by recent financial statements

  • Ability to comply with SLA-based service delivery and security requirements

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - AMC For SPFO Website And Application; --; Annual Maintenance Contract (AMC); As Per SLA; No

Authority Records

MINISTRY OF PORTS, SHIPPING AND WATERWAYS

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Documents 6

GeM-Bidding-9487228.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar website/application AMC projects

4

Financial statements (last 2-3 years) demonstrating financial stability

5

EMD submission proof (if applicable per bid notice)

6

Technical bid outlining AMC scope, SLAs, response times, uptime targets

7

OEM authorization or partner agreements (if applicable to SPFO platforms)

8

Any prior SLA-based maintenance contracts with government entities

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for SPFO AMC tender in Mumbai 2026?

Bidders should prepare a technical and financial bid, gather GST and PAN, attach experience certificates for similar government website maintenance, provide SLA details, and ensure adherence to the 25% option clause. Submit EMD proof if required and OEM authorizations where applicable.

What documents are required for SPFO AMC submission in Mumbai?

Required documents include GST registration, PAN card, last 3 years' financial statements, experience certificates for government-level website maintenance, technical bid detailing SLAs, EMD proof if applicable, and any OEM authorizations for SPFO platform support.

What are the key technical requirements for SPFO AMC?

Technical requirements emphasize SLA-based maintenance for the SPFO website and application, uptime monitoring, security patching, and periodic updates. No fixed performance metrics are provided in the data; bidders should propose measurable SLA targets.

When is the 25% option clause applicable for SPFO AMC?

The option clause permits a 25% adjustment to contract quantity or duration at the time of contract issue and up to 25% after issuance, requiring consent from the service provider for scope changes.

What are SPFO’s payment expectations for the AMC?

Payment terms are not detailed in the data; bidders should expect SLA-based payments, potentially quarterly or milestone-driven, subject to contract finalization and acceptance criteria under the SLA.

Which standards or certifications are required for SPFO AMC?

Specific standards are not listed; bidders should emphasize government procurement compliance, cybersecurity best practices, and SLA conformity; provide any relevant certifications or audit reports if available.

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