Indian Army BISON LOGO Tender Hyderabad Telangana 2026 - Supply, Install, Test & Commission with 25% Quantity Variations and 3% AMC Terms

Bidders must submit GST, PAN, experience certificates, financial statements, EMD, OEM authorization, and technical bid. Ensure compliance with the 25% quantity variation clause and provide an Escalation Matrix for service support. The bid should cover supply, installation, testing, commissioning, and operator training.

Required documents include GST registration, PAN, 3 years of financials, experience certificates for similar deployments, EMD documentation, OEM authorization, and detailed technical bid. Also provide escalation contact numbers and any statutory clearances if applicable to the BISON LOGO project.

The vendor must provide a 2-year comprehensive warranty. Post-warranty maintenance (CMC) is capped at 3% of the contract price per year, with monthly payments after service. A separate 3% of total CMC value performance security is required for the AMC period.

Quantity can be increased or decreased by up to 25% at the time of contract placement and during the contract currency at contracted rates. Delivery time adjusts using the formula: (increased quantity/original quantity) × original delivery period, with a minimum 30 days.

Location is Hyderabad, Telangana. While no specific standards are listed, bidders should align with general security equipment procurement norms and provide ISI/BIS or ISO certifications if requested, along with OEM authorizations for the BISON LOGO system.

Submit a detailed Escalation Matrix with telephone numbers and roles for service support. This should accompany the technical bid and demonstrate accessible after-sales support during the warranty and CMC periods.

Payment terms are tied to delivery milestones and AMC; the CMC charges are paid monthly after rendering services. The initial contract may require upfront or milestone payments per the buyer’s standard terms, with 3% CMC security for AMC and performance verification.

Scope includes supply, installation, testing, commissioning, operator training, and obtaining any necessary statutory clearances. The bidder must ensure seamless integration, including on-site training and documentation for handover to Indian Army personnel.