AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security, Remote Video Monit
Indian Army
INDORE, MADHYA PRADESH
Bid Publish Date
29-Jun-2026, 11:35 am
Bid End Date
13-Jul-2026, 12:00 pm
Value
₹2,67,919
Location
Progress
Quantity
1
Bid Type
Single Packet Bid
Organization: Hqids (Department of Military Affairs) seeks an AMC for Integrated Security and Surveillance System covering outdoor perimeter security, remote video monitoring, hardware, networking, software, with consumables included in contract cost. Estimated value around ₹267,919. Location implied as Andaman & Nicobar Island due to registration and local-office clause; scope includes service support and ongoing maintenance. Distinguishing factor is the requirement for a locally registered provider with a state-based office within 30 days of award and a robust service/escalation framework. This procurement targets secure, unified surveillance across perimeter and monitoring subsystems with potential 25% scope/duration variation pre-issuance or post-award. The tender emphasizes vendor registration with UT Administration Andaman and Nicobar Island and a dedicated service presence, ensuring timely support and compliance with local regulatory norms.
Mandatory UT registration and local office within 30 days
Dedicated service support with toll-free number and escalation matrix
25% contract quantity/duration variation allowed with consent
Not explicitly defined in data; implied acceptance of 25% variation and standard AMC payment upon service delivery
Local office setup within 30 days of award; AMC services commence thereafter per agreement
Not detailed; SLA-based penalties likely tied to service responsiveness and uptime
Must be registered/empanelled with UT Administration of Andaman & Nicobar Island
Must establish or prove local office in consignee state within 30 days of award
Must provide dedicated toll-free service and escalation matrix
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security, Remote Video Monitoring; Comprehensive; Hardware, Networking System, Software; Consumables to be provided by Service Provider (included in the contract cost); Defence Es..
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Main Document
SCOPE_OF_WORK
PAYMENT
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
INDORE, MADHYA PRADESH
Indian Army
BHOPAL, MADHYA PRADESH
Indian Army
BHOPAL, MADHYA PRADESH
Indian Air Force
THANE, MAHARASHTRA
Indian Army
Samba, JAMMU & KASHMIR
Tender Results
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- Proof of registration/empanelment with UT Administration of Andaman & Nicobar Island
- Documentary evidence of local office presence within the consignee state (or commitment to open within 30 days)
- Dedicated toll-free service contact details and escalation matrix
- Any existing annual maintenance contract experience with defence/security systems (if available)
- General corporate documents (GST registration, PAN, address proof) if requested by the buyer
Bidders must be UT Administration Andaman & Nicobar Island registered, establish a local office within 30 days of award, and provide a dedicated toll-free service contact with escalation matrix. The AMC covers outdoor perimeter security, remote video monitoring, hardware, networking, software, and consumables.
Submit UT registration proof, documentary evidence of local office, dedicated service contact details with escalation matrix, and standard corporate documents (GST, PAN). Ensure service capability for perimeter security and RV monitoring and readiness for consumables-included contract terms.
The buyer permits a 25% variation in contract quantity or duration either before issue of contract or post-award, subject to consent. For lumpsum service contracts, the scope/value can increase up to 25% with provider consent.
AMC for Integrated Security and Surveillance System, including Outdoor Perimeter Security, Remote Video Monitoring, with hardware, networking, software components, and consumables included in contract cost.
Estimated value is ₹267,919. Bidders should plan for comprehensive security systems maintenance, hardware, software licensing, and consumables under one contract, ensuring cost controls align with this allocation while meeting local compliance.
Eligibility hinges on UT Andaman registration, establishment of a local office within 30 days, and readiness to provide dedicated support with a toll-free line and escalation matrix; no explicit turnover or experience thresholds are listed in the data.
A local office must be in the consignee state or opened within 30 days of award, with documentary evidence to support this requirement; timely establishment is essential for AMC activation and ongoing service delivery.
No explicit standards are documented in the data; bidders should align with standard defence procurement norms and maintain service levels via a dedicated support framework; ensure clear SLAs and escalation procedures are in place.
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Main Document
SCOPE_OF_WORK
PAYMENT
GEM_GENERAL_TERMS_AND_CONDITIONS