Department Of Agriculture Cooperation And Farmers Welfare Photocopier Maintenance Tender 2026 Canon OEM Authorized Service Rajasthan Year 2026

Tender Overview

The tender is issued by the Department Of Agriculture Cooperation And Farmers Welfare for Annual Maintenance Service of Canon Photocopier Machines (Colour, Laser, Separate Drum & Toner) across high and mid-range categories. Estimated value is ₹81,20,000 with an EMD of ₹2,40,000. The procurement requires OEM Authorized Service Provider status, and the service office must be located in the state of the consignee. The scope includes service, support, and potential scope adjustments as per clause 50% option, with mandatory manufacturer authorization and security compliance.

Technical Specifications & Requirements

• Product category: Canon Photocopier Maintenance (Colour/Monochrome, Laser), with separate drum and toner components for high/mid ranges.
• Service expectations: OEM authorized support, escalation matrix, and dedicated toll-free service contact.
• Certificates: Malicious Code Certificate to confirm no embedded malicious code; warranty/AMC alignment; OEM authorization with detailed contact data.
• Operational requirements: Office of service provider located in the consignee state; documented evidence required.
• Compliance: Proof of service capability for Canon devices; service continuity and technical compliance with Canon standards.
• Financial: EMD ₹2,40,000; estimated value ₹81,20,000; potential 50% scope variation allowed with consent.
• Documentation: FCA/OEM authorization, service escalation contacts, and anti-malware declarations.

Terms, Conditions & Eligibility

• EMD: ₹2,40,000 refundable per tender rules.
• Office requirement: Service provider must maintain local presence in the consignee state.
• Manufacturer authorization: Required from Canon or authorized distributor with full contact details.
• Financial health: Bidder must declare they are not under liquidation or receivership.
• Security: Malicious code certificate to be uploaded with bid; escalation matrix and toll-free support numbers.
• Acceptance: 50% quantity or duration variation allowed prior to contract award; post-award adjustments limited to 50%.
• Documentation: GST, PAN, experience certificates, and OEM authorizations as applicable.