Prasar Bharati Repair & Overhauling Service for Voltas ACs Tender 2026 India

Tender Overview

Prasar Bharati Broadcasting Corporation Of India invites bids for Repair and Overhauling Service of Hot and Cold Air Conditioners (Voltas) at Buyer Premises, India. Estimated value: ₹500,000. Scope includes maintenance/overhaul with OEM Voltas authorization and minimum service standards. Bids require a service capability partner with an office in the consignee state and a dedicated toll-free support line. This procurement emphasizes warranty, post-sale service, and compliance with bid terms, without BOQ items. The contract may include quantity/duration adjustments up to 25% per purchase condition, aligning with lump-sum service flexibility. Unique seller qualifications focus on vendor reliability and authorized spares.

Technical Specifications & Requirements

• OEM authorization from Voltas to be uploaded by participating bidders.
• Minimum 6 months warranty on services and parts.
• Existence of an approved office of service provider within the consignee’s state; documentary evidence required.
• Dedicated/toll-free service support number required for post-sale assistance.
• Bidder must adhere to all certificates and documents requested in the bid, ATC, and corrigenda.
• Quantity/contract scope may be adjusted up to 25% at issue or post-issuance per contract rules for lumpsum service contracts.
• No BOQ items listed; focus is on service capability, response, and warranty terms.

Terms, Conditions & Eligibility

• Upload OEM (Voltas) authorization certificate.
• Provide minimum 6 months warranty on service and parts.
• Establish an office of service provider in the consignee state with documentary evidence.
• Maintain a dedicated toll-free service line for customer support.
• Ensure submission of all certificates/documents as specified in the Bid Document, ATC, and Corrigendum.
• Adhere to the Buyer Added Terms including 25% scope/quantity flexibility and compliance with all bid conditions.