NTRO Annual Maintenance Services for Water Purification & Conditioning System Tender New Delhi 2026

Tender Overview

The organisation is NTRO, seeking annual maintenance services for water purification and conditioning systems, specifically water coolers with inbuilt RO units, configured for 5 to 7 units under PACKAGE-5. Estimated contract value is ₹1,089,612 with an EMD of ₹25,000. Location details point to New Delhi, with no explicit city provided in the summary. The scope includes basic servicing, filter and membrane replacements, and related upkeep to ensure continued operation of water purification units. A key differentiator is the inclusion of a flexible quantity/duration option up to 25% at contract award or issue, depending on lump-sum service scope adjustments. Consortium bids are allowed, with a single leader, and full joint responsibility for contract execution. Bidders may submit EMD via DD or FDR payable to the Director of Accounts, NTRO, New Delhi, and must upload proof with the bid.

Technical Specifications & Requirements

• Product/Service: Annual Maintenance Services for Water Purification and Conditioning System (water cooler with built-in RO unit)
• Quantity: 5-7 units under PACKAGE-5
• Estimated value: ₹1,089,612; EMD: ₹25,000
• Key terms: 25% scope/quantity variation; consortium allowed; OEM authorization required for distributors; provide a dedicated service hotline and escalation matrix; FDR or DD acceptable as EMD; delivery and documentation within specified bid timelines
• Standards/quality: No explicit technical standards specified in the data; bidders should demonstrate capability for RO/water purification maintenance and OEM support
• Documentation: Mandatory certificates and OEM authorizations as part of bid submission; ensure hardcopy dispatch within 5 days

Terms, Conditions & Eligibility

• EMD options: DD payable to Director of Accounts, NTRO, New Delhi, or FDR in the bidder’s favor with pledge endorsement; upload proof and ensure hardcopy delivery within 5 days of bid end date/opening
• Consortium: allowed with one leader; all members equally responsible
• Financial health: no liquidation or similar proceedings; upload an undertaking
• Service support: dedicated toll-free number and escalation matrix required for OEM/bidder
• Manufacturer authorization: required for authorized distributors; include OEM details in bid
• Documentation: ensure submission of all required certificates and documents as per ATC/Corrigendum