Repair and Overhauling Service - Computer Printers; EPSON; Yes; Buyer Premises
Indian Army
DARJEELING, WEST BENGAL
Bid Publish Date
28-Nov-2025, 1:17 pm
Bid End Date
06-Dec-2025, 2:00 pm
Location
Progress
Quantity
5
Bid Type
Single Packet Bid
The Director General Of National Cadet Corps (NCC) invites bids for Repair and Overhauling Service of EPSON computer printers under a Defence-sector procurement. The scope is limited to printer repair/overhaul at buyer premises, with no BOQ itemization available yet and no stated quantity. The tender documents reference an Option Clause allowing a 25% adjustment to contract quantity or duration at contract issue, binding bidders to revised terms. An Excess Settlement feature enables service providers to claim additional charges up to a defined percentage on invoice value, supported by mandatory documents. This tender emphasizes on-site servicing at the purchaser’s locations and requires compliance with buyer-specified terms. The procurement context centers on maintaining operational printing capabilities for NCC and related defence activities in the given location, with emphasis on timely, transparent invoicing and auditable supporting materials. Key differentiators include the on-premises repair focus and the two named options (quantity/duration adjustment and excess settlement). Unique aspects involve the combination of a defence department connection with EPSON printer overhaul requirements and the absence of BOQ details at this stage.
EPSON computer printers
On-site repair and overhauling service
Defence-sector customer (NCC) on buyer premises
Option clause up to 25% adjustments
Excess settlement with supporting documents
Option Clause allows ±25% change in quantity or duration before/after contract issue
Excess settlement enables extra charges up to a defined percentage with documents
On-site repair scope at NCC buyer premises; no BOQ details provided
Not explicitly specified; bidders should align with standard Defence tender payments and invoicing with required supporting documents for excess charges
On-site repair/overhaul at buyer premises; no explicit delivery windows provided; expect project-based scheduling
Not specified in data; bidders should seek clarity on SLA penalties within tender terms
Demonstrated EPSON printer repair experience
Capability to perform on-site servicing at Defence-affiliated sites
Compliance with standard bid submission procedures and security requirements
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Computer Printers; EPSON; Yes; Buyer Premises
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Main Document
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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DARJEELING, WEST BENGAL
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Tender Results
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GST registration certificate
PAN card
Experience certificates in printer repair/overhaul
Financial statements or turnover proof
EMD/Security deposit documentation (as per terms)
Technical bid documents showing repair capabilities for EPSON printers
OEM authorization or service capability certificates for EPSON printers
Any on-site service capability/quality assurance documents
Extended Deadline
06-Dec-2025, 2:00 pm
Opening Date
06-Dec-2025, 2:30 pm
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | JOY KRISHNA ENTERPRISE Under PMA | Item Categories : Repair and Overhauling Service - Computer Printers; EPSON; Yes; Buyer Premises |
Key insights about WEST BENGAL tender market
Bidders must submit GST, PAN, experience certificates, financials, EMD, technical bid, and OEM authorizations. The contract allows a 25% quantity/duration adjustment and may include excess settlement charges with supporting documents. Prepare on-site repair capability for EPSON printers and align with defence security expectations.
Submit GST certificate, PAN card, experience certificates in printer repair, financial statements, EMD documents, technical bid, OEM authorizations for EPSON, and any security compliance certificates. Ensure on-site service capability at NCC buyer premises and readiness for potential excess charges documentation.
Technical scope centers on on-site repair/overhaul of EPSON printers. No explicit model list or ISO/industry standards provided. Bidders should demonstrate repair expertise, warranty support readiness, and the ability to provide documented service reports and replacement parts compatible with EPSON hardware.
Exact start date is not disclosed in the data. Expect on-site repair scheduling post award with NCC premises access. Seek clarification in the tender portal response and prepare a phased service plan aligned with printer downtime windows and Defence security requirements.
Excess settlement allows adding charges up to a defined percentage of the item-level total, including addons, with mandatory supporting documents. Bidders must declare applicability during invoice creation and ensure total invoice value stays within the approved cap.
No explicit standards listed; anticipate OEM authorizations for EPSON and standard bid compliance. Prepare service capability documentation, quality assurance statements, and security clearance readiness for Defence-associated procurement.
The buyer can increase or decrease contract quantity or duration by up to 25% at contract issue; post-issue adjustments remain capped at 25%. Bidders must accept revised quantity/duration terms and adjust resource planning accordingly.
Procurement is for on-site repair and overhauling of EPSON printers at NCC buyer premises under the Defence department. The category is Repair and Overhauling Service for computer printers, with no BOQ items listed yet.
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Main Document
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS