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GEM

Indian Army AMC for Integrated Security & Surveillance System Leh-Ladakh 12 Month 2026

Bid Publish Date

30-Jun-2026, 10:12 am

Bid End Date

10-Jul-2026, 10:00 am

Value

₹1,63,000

Location

LEH , JAMMU & KASHMIR
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Progress

Issue30-Jun-2026, 10:12 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • AMC duration: 12 months for Integrated Security and Surveillance System at Leh-Ladakh
  • • Daily service visits (0900hrs–1700hrs) by authorized personnel
  • • Spares and components replaced free of cost within the AMC
  • • 24-hour response time for specified complaints
  • • MSME preference; mandatory Leh-Ladakh Municipal Trade certificate
  • • GST registration required; prior IT service experience preferred

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for an AMC of an Integrated Security and Surveillance System in Leh-Ladakh. The contract covers preventive maintenance and repair for 12 months with an estimated value of ₹163,000. The scope includes hardware, software, networking, and consumables provided by the service provider within contract cost. Unique terms include daily service visits (09:00–17:00), free replacement of spares, and 24-hour response for specific complaints. Bidders must be registered firms, preferably MSMEs, with a valid Municipal Trade certificate for Leh-Ladakh and GST registration. The tender emphasizes comprehensive upkeep and software/hardware glitch resolution within the AMC period.

Keywords: tender in Leh-Ladakh, SBI procurement-like security AMC, Indian Army security system tender 2026

Technical Specifications & Requirements

  • Scope: AMC for integrated security and surveillance system including preventive maintenance and repair for 12 months at Leh.
  • Service delivery: minimum one visit per day between 0900hrs and 1700hrs; authorized service personnel only.
  • inclusions: comprehensive maintenance with replacement of spares/components at no extra cost; covers software/hardware glitches due to routine handling.
  • Response: specific complaints attended within 24 hours.
  • Eligibility: bidder must be a registered firm (MSME preferred), with Leh-Ladakh Local Municipal Trade certificate and GST Registration; prior IT service experience preferred.

Terms, Conditions & Eligibility

  • 25% option clause allows increasing/decreasing contract quantity or duration up to 25% before/after contract issue. For lumpsum services, scope/value may adjust with provider consent.
  • Past experience can be demonstrated via contract copies with invoices, client execution certificates, or third-party inspection notes.
  • AMC clause specifies Leh-Ladakh coverage, with 12-month period and free repair/replacements.
  • Documentation: bidders must submit MSME certificate, Municipal Trade certificate, GST, and relevant experience proofs.
  • Additional terms emphasize compliance with bid documents, ATC, and corrigenda.

Key Specifications

  • Scope: AMC for integrated security and surveillance system

  • Duration: 12 months (Leh-Ladakh)

  • Visit frequency: at least one day—09:00 to 17:00

  • Inclusions: free replacement of spares/components; software/hardware upkeep

  • Response time: 24 hours for specific complaints

  • Eligibility: registered firm; MSME preferred; Leh-Ladakh Municipal Trade certificate; GST

Terms & Conditions

  • 25% quantity/duration adjustment right before/after contract issuance

  • Proof of past experience acceptable via multiple documented formats

  • 12-month AMC with comprehensive coverage and daily service visits

Important Clauses

Payment Terms

Not specified in data; AMC value is ₹163,000 with all inclusions.

Delivery Schedule

Daily on-site maintenance visits during AMC; response within 24 hours for complaints.

Penalties/Liquidated Damages

Not specified in data; penalties would be defined in contract terms.

Bidder Eligibility

  • Registered firm with Leh-Ladakh Municipal Trade certificate

  • Preferably MSME registered

  • GST registration and relevant IT service experience

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

AMC of Integrated Security and Surveillance System - Theft Prevention, Facility/Asset Protection, Monitor Operations; Comprehensive; Hardware, Software, Networking System; Consumables to be provided by Service Provider (included in the contract cost)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9510651.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

MSME Registration Certificate (preferred)

4

Local Municipal Trade Certificate for Leh-Ladakh

5

Experience certificates / contract copies with invoices or client execution certificates

6

Technical bid documents and OEM authorizations (if applicable)

7

Any other documents requested in bid document, ATC, or corrigendum

Frequently Asked Questions

How to participate in tender for Integrated Security AMC in Leh-Ladakh?

Bidders must register as a firm, provide Leh-Ladakh Municipal Trade certificate, GST registration, and relevant IT service experience. Submit contract proofs as per terms, including past project documents. Ensure compliance with the 12-month AMC scope and daily maintenance visits.

What documents are required for the Leh AMC security tender?

Required documents include GST certificate, PAN card, MSME certificate (preferred), Leh Municipal Trade certificate, client experience proofs (contracts/invoices or execution certificates), and any OEM authorizations. Also provide technical bid documents and any identified ATC attachments.

What are the key technical requirements for the Indian Army security AMC?

The scope covers preventive maintenance and repair for an integrated security and surveillance system, with on-site visits daily 09:00 to 17:00, spare parts replacement included, and 24-hour response for complaints. No separate BOQ items are listed; contract value is estimated at ₹163,000.

What is the payment term for the Leh AMC contract?

Payment terms are not detailed in the provided data; the contract value is ₹163,000. Bidders should await the formal contract terms detailing milestones, invoicing, and payment schedule after bid award.

How to prove past IT service experience for this tender in Leh?

Provide contract copies with invoices and self-certification, client execution certificates, or alternative documents like third-party inspection release notes. These materials substantiate experience in similar IT service works for AMC of security systems.

What is the delivery/visit schedule for AMC in Leh-Ladakh?

Authorized service personnel must visit on-site at least once daily during 09:00–17:00 hours. Any fault or software/hardware glitch should be addressed with a 24-hour response time, ensuring continuous operation of the integrated security system.

Are spares and components covered under the AMC?

Yes. The AMC explicitly covers comprehensive maintenance, including replacement of spares and components at no extra cost, ensuring upkeep of both hardware and software components within the 12-month period.

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