PGIMER Chandigarh High End Laptop Tender 2026 – Make in India, ISI/ BIS compliant, 3-Year Warranty

Tender Overview

Organization: Post Graduate Institute Of Medical Education And Research, Chandigarh. Product category: High End Laptop - Notebook (Q2). Estimated value: ₹12,00,000 with EMD of ₹24,000. Location: Chandigarh, Punjab & Haryana area coverage implied by consignee locations. The procurement scope covers a full laptop solution including supply, installation, testing, commissioning, training of operators, and statutory clearances if required. A key differentiator is the requirement for Make in India authorization and BIS/type test certifications for supplied OEM products, plus an established service network in the state. The tender emphasizes after-sales service readiness, including escalation matrices and toll-free support, and a three-year warranty from acceptance.

Technical Specifications & Requirements

• Category: Processor (Base and Higher Processor Numbers) and Operating System (Factory pre-loaded)
• Memory: RAM type and size (specifications not fully listed in data)
• Display: Diagonal size in cm and minimum display resolution (exact numbers not provided)
• Storage: Capacity of storage drive in GB (exact capacity not provided)
• Certificates/Standards: BIS licence, type test certificates, and other certifications as per product specification; Make in India authorization; OEM/Authorized Seller with India presence for after-sales service
• Warranty/Service: 3 years warranty from final acceptance; dedicated service centers in the state; on-site/ carry-in warranty considerations
• Serviceability: Service centre establishment within 30 days of award; toll-free support and escalation matrix required
• EMD/Compliance: EMD of ₹24,000; EMD exemption for MSME/NSIC per guidelines; service/support evidence documented at bid

Terms, Conditions & Eligibility

• EMD: ₹24,000; exemption possible for MSME/NSIC per Govt guidelines
• Experience/Turnover: Not explicitly listed; must demonstrate OEM presence and service capability in India for after-sales
• Delivery/Installation: Supply, installation, testing, commissioning, and operator training included; delivery timelines not specified
• Payment Terms: Not detailed in data provided
• Documents: Upload BIS licence, type test certificates, OEM authorizations; certificates as per product specification; service center details
• Warranty/Penalties: 3-year warranty; keep service continuity and rectification during guarantee period; escalation procedures required
• Special Clauses: OEM imported products require registered India office for after-sales support; 30-day service centre establishment window; dedicated toll-free service line