Indian Army Procurement: AMS for Desktops, Laptops & Peripherals in India 2026

Tender Overview

The Indian Army, under the Department Of Military Affairs, invites bids for Annual Maintenance Service across multiple IT assets including Desktops, Laptops and Peripherals, Printers (Monochrome & Laser), UPS (Offline 600-650 VA), and Photocopier Machines. Estimated value is ₹273,550 with no BOQ items listed. Location is not specified. The procurement emphasizes local service coverage and MES enlistment compliance. A key differentiator is the requirement for a dedicated service office within the consignee state and a framework that accommodates up to 25% variation in quantity or contract duration before or after contract award. This opportunity targets vendors able to provide timely maintenance and spares across the listed OEMs (HP, Konica, Microtek) and service channels. Unique clauses include mandatory PAN/GST, EFT mandate, and dedicated toll-free support, plus documented past-performance proof.

Technical Specifications & Requirements

• Asset categories: Desktop PCs, Laptops, Printers (Monochrome/Laser/Composite Cartridge), UPS (Offline 600-650 VA), Photocopier Machines (Lower range; Konica)
• Service scope: Annual Maintenance, response and repair capabilities, on-site support, spare-part availability
• Evidence: MES enlistment proof, observed past-project experience; documents to be uploaded with bid
• Documentation: PAN card, GSTIN, Cancelled Cheque, EFT Mandate, service-provider office evidence in consignee state
• OEM/Brand notes: HP desktops/printers, Konica photocopiers, Microtek UPS; no explicit ASP/OEM constraint beyond MES listing
• Availability: Dedicated service line and toll-free number required
• Variation: 25% scope/quantity modification permitted

Terms, Conditions & Eligibility

• EMD: Not specified in the data
• Eligibility: Bidder must not be under liquidation or bankruptcy; provide undertaking
• Delivery/Support: Office of service provider must be in the consignee state; MES enlistment required
• Documentation: PAN, GSTIN, EFT mandate, cancelled cheque, MES enlistment, work orders, service-office proof
• Past Experience: Acceptable proofs include contract copies, client execution certificates, or third-party release notes
• Payment/Contract: 25% option clause for scope or duration adjustment; terms subject to supplier consent
• Contacts: Dedicated/toll-free service support number mandatory for bidders