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GEM

Bids are Invited For Annual Maintenance Contract for Networking Devices (Version 2) - All Networking Devices; As Availab

Bid Publish Date

14-Nov-2024, 4:26 pm

Bid End Date

21-Nov-2024, 5:00 pm

EMD

₹25,000

Progress

Issue14-Nov-2024, 4:26 pm
Technical21-11-2024 11:22:40
Financial
AwardPending
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Quantity

145

Bid Type

Two Packet Bid

Categories 17

Public procurement opportunity for Central Board Of Excise And Customs (cbec) Annual Maintenance Contract for Networking Devices (Version 2) - All Networking Devices; As Available in Office, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour, Laser, Separate Drum & Tonner, Mid range); As Available in Office; OEM Authorised Service Provider, ANNUAL MAINTENANCE SERVICE - AUDIO CONFERENCING SYSTEM - As available in Office; As available in office; OEM Authorised Service Provider, Annual Maintenance Service - Desktops, Laptops and Peripherals - As available in office Computers Printers and Scanners; As available in office, AMC of Integrated Security and Surveillance System - as available in Office; Comprehensive; All Components; Consumables to be provided by Service Provider (included in the contract cost); Commercial Government Premises; Control Room; Depending upon t. . , Customized AMC/CMC for Pre-owned Products - Biometric Attendance System; As Available; Comprehensive Maintenance Contract (CMC); As per requirement; Yes. Quantity: 145 issued by. Submission Deadline: 21-11-2024 17: 00: 00. View full details and respond.

Documents 3

GeM-Bidding-7139613.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; ANY,Annual Maintenanc

Kendriya Vidyalaya Sangathan

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Posted: 26 December 2024
Closed: 6 January 2025
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Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance

Birbal Sahni Institute Of Palaeobotany

LUCKNOW, UTTAR PRADESH

Posted: 23 April 2025
Closed: 19 May 2025
GEM

Kendriya Vidyalaya Sangathan Desktops/Laptops AMC South Delhi 2025

Kendriya Vidyalaya Sangathan

SOUTH DELHI, DELHI

Posted: 21 November 2025
Closed: 15 December 2025
GEM

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Hp Dell ACER Lenevo Y

Metnet : An E-governance Intra-imd Portal New Delhi

BANKURA, WEST BENGAL

Posted: 2 January 2025
Closed: 13 January 2025
GEM

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; other,Annual Maintena

Pilibhit District Cooperative Bank Ltd.

PILIBHIT, UTTAR PRADESH

Posted: 31 January 2025
Closed: 17 February 2025
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover

6

Additional Doc 1 (Requested in ATC)

7

Additional Doc 2 (Requested in ATC)

8

Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

9

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

1 Update
#1

Update

18-Nov-2024

Technical Results

S.No Seller Item Date Status
1AQUTECH COMPUTER SOLUTIONS   Under PMA21-11-2024 11:22:40Qualified
2NATIONAL COMPUTERS & SOFTWARE   Under PMA19-11-2024 18:51:40Qualified
3S M TECHNO CONSULTANTS   Under PMA21-11-2024 15:01:57Qualified

Financial Results

Rank Seller Price Item
L1NATIONAL COMPUTERS & SOFTWARE   Under PMA₹16,51,376Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - All Networking Devices; As Availab
L2AQUTECH COMPUTER SOLUTIONS   Under PMA₹17,27,001Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - All Networking Devices; As Availab
L3S M TECHNO CONSULTANTS( MSE Social Category:General )    Under PMA₹17,31,834Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - All Networking Devices; As Availab

Frequently Asked Questions

## FAQs
What are the eligibility requirements for the Annual Maintenance Contract for Networking Devices?

The eligibility requirements include being a registered entity, providing documentation to demonstrate past experience in maintaining similar equipment, and submitting OEM authorization certificates. Bidder turnover needs to be documented, and additional documents may be requested. For those seeking exemptions from experience or turnover criteria, supporting evidence must be included in the submission.

What required certificates must be submitted with the tender?

Bidders must submit OEM authorization certificates, experience criteria documentation, and certificates as specified in the Additional Terms and Conditions (ATC) outlined in the tender document. Each of these documents is vital for validating the bidder's qualifications and past performance.

How do I register for participation in this tender?

The registration process typically involves filling out an online form on the designated tender platform and submitting the required documents along with necessary certificates. After successful registration, bidders can access tender details and submit their bids electronically.

In which formats should documents be submitted for the tender?

Documents are typically accepted in both PDF and JPEG formats for ease of assessment. Bidders should ensure all files are properly scanned and legible to avoid submission issues.

What are the technical specifications required for bidding?

Bidders must demonstrate expertise in maintaining a variety of devices, including networking equipment, photocopiers, and desktops. Documentation proving experience with similar equipment maintenance is essential to meet the technical specifications outlined in the tender.

What quality standards must be adhered to in fulfilling the contract?

The services must comply with industry-standard quality assurance practices to maintain and ensure functionality in all serviced devices. Bidders should outline their methodologies for quality assurance in their proposals.

Are there specific compliance requirements for bidders?

Yes, bidders must comply with governmental procurement regulations, including adherence to the 'Make in India' initiative, local content requirements, and any additional compliance specified in the tender documentation.

What are the details of the Earnest Money Deposit (EMD)?

The Earnest Money Deposit (EMD) for this tender is set at INR 25,000, which must be submitted alongside the bid as a demonstration of commitment and assurance during the evaluation process.

What performance security is required after bid acceptance?

Post-selection, successful bidders are typically required to furnish a performance security to safeguard the interests of the government against any breach of contract. The specifics can be outlined further in the provided tender documentation.

What are the payment terms set forth in the tender?

Payment terms may vary but typically include provisions for milestone payments upon successful project phases or services rendered. Bidders should review the tender document for specifics regarding payment schedules and conditions.

How will price evaluation be conducted?

Price evaluation will be based on the total value-wise evaluation method, emphasizing overall cost-effectiveness while considering compliance with technical specifications provided in the tender.

What methods are available for bid submission?

Bids must be submitted electronically through the designated online portal. Bidders should ensure their submissions are completed before the stipulated deadline to be considered for evaluation.

When will the results of the tender evaluation be communicated?

Results of the tender evaluation will be communicated to bidders after completion of the assessment process, typically through the official tender portal where submissions were made.

Are there any benefits for Micro, Small, and Medium Enterprises (MSEs)?

MSEs may enjoy benefits such as exemption from certain eligibility criteria and preferential treatment during evaluation. Detailed requirements for claiming these benefits are outlined in the tender document.

What provisions are made for startups in this tender?

Startups may benefit from assistance in meeting eligibility criteria and have additional provisions outlined in the tender documentation. Interested bidders should refer to the specific sections addressed in the contract.