Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Repair Maintenance
N/a
Aurangabad, MAHARASHTRA
Posted:
9 April 2026
Closed:
20 April 2026
GEM
GEM
Maharashtra Home Department Repair, Maintenance & Installation of IT Equipment Tender 2026 - SP Office Lohmarg 11 Nos
Bid Publish Date
09-Jul-2026, 11:05 am
Bid End Date
20-Jul-2026, 12:00 pm
Location
Progress
Issue09-Jul-2026, 11:05 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
1
Tender Overview
The procurement is issued by the Maharashtra Home Department for the repair, maintenance, and installation of plant/systems/equipment including toner refilling across 11 SP Office Lohmarg and Police Stations in Maharashtra. Scope includes routine maintenance, installation support, and toner refilling services for IT peripherals. The contract includes multiple locations within the state, with a flexible quantity/duration clause up to 50% increase or decrease at contract issue and during execution. The arrangement requires a supplier presence within the same state, plus OEM authorization for service delivery. Estimated contract value and EMD details are not disclosed in the available data, signaling a potentially staged tender with interim milestones.
Key differentiators include on-site service capability within Maharashtra, a dedicated service-support contact, and an escalation matrix requirement to ensure responsive resolution of faults across all 11 sites. Unique aspects include the need to cover both repair/maintenance and toner refilling for printers and related devices, consolidating service across police installations.
Technical Specifications & Requirements
- 50% increase/decrease in contract quantity or duration permitted at issue and during execution
- Manufacturer Authorization: OEM/Original Service Provider details required with bid
- Office of Service Provider in-state: Documentary evidence to be submitted
- Dedicated/toll-free service support: Required for end-user assistance
- Escalation Matrix: Telephone-based escalation plan to be provided
- Certificates/Docs: Upload all certificates/documents sought in Bid document, ATC & corrigendum
- No product specifications or BOQ items are provided in the data; bids should anticipate IT equipment maintenance and toner refill scope across 11 sites
Terms & Eligibility
- EMD amount and exact value are not specified in the provided tender data
- Bidders must not be under liquidation or bankruptcy and should upload an undertaking
- Authorization from OEM is mandatory for distributors
- Service capability must include in-state presence and toll-free support
- An escalation matrix and dedicated service contact are required
- Upload all certificates as per ATC; non-compliance may lead to rejection
Key Specifications
-
- Scope: Repair, maintenance, and installation of IT equipment including toner refilling for 11 SP Office Lohmarg and Police Stations
-
- Service presence: Office of service provider located in Maharashtra, documentary evidence required
-
- Support: Dedicated toll-free service number and escalation matrix for service support
-
- Documentation: Upload all required certificates/documents as per Bid document, ATC and corrigendum
-
- Standards/Compliance: Not specified in data; bidders to ensure standard IT maintenance practices and OEM alignment
Terms & Conditions
-
EMD amount not disclosed; bidders must provide typical bid security as per ATC
-
OEM authorization and in-state service capability are mandatory
-
50% quantity/duration variation allowed during procurement and execution
Bidder Eligibility
-
Must have in-state Maharashtra service presence with documentary evidence
-
OEM authorization for service of IT equipment and toner refilling
-
No current liquidation or bankruptcy proceedings; provide undertaking
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Repaire Maintenance of Computer, Printer, and Accessories Including Tonner Refilling; SP Office Lohmarg and Police Stations 11 Nos; As per NIT
Delivery Details
Delivery Locations
1
Delivery Cities
Aurangabad
Delivery Pincodes
431003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sanjay Dilip Piwal | 431003,N9 HADCO BHARAT MATA CHOWK POLICE COLONY ROAD DCTC BUILDING, AURANGABAD | Aurangabad | Maharashtra | 431003 | Project / Lumpsum Based | - | Estimated Cost of Spare/Consumable s/Items on Reimbursement basis in Rs (please input 0 if not applicable) : 0 |
Authority Records
HOME DEPARTMENT
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Documents 6
GeM-Bidding-9564112.pdf
Main Document
Other Documents
OTHER
Other Documents
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Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST certificate
2
PAN card
3
Experience certificates in IT equipment repair/maintenance
4
Financial statements (latest)
5
EMD/Security deposit details (as per ATC)
6
Technical bid documentation demonstrating maintenance capabilities
7
OEM Authorization/Manufacturer authorization certificate
8
Any certificates referenced in Bid Document, ATC or Corrigendum
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for Maharashtra Home Department IT maintenance tender 2026 in Mumbai?
Bidders must submit GST, PAN, financials, experience certificates, OEM authorization, and technical bid documents per ATC. The tender allows up to 50% variation in quantity/duration. Ensure in-state service presence with a toll-free support line and an escalation matrix. Follow the tender’s ATC for submission deadlines and format.
What documents are required for SP Office Lohmarg maintenance bid in Maharashtra?
Required documents include GST certificate, PAN, current financial statements, experience certificates for IT maintenance, OEM authorization, and technical bid documents. Also provide evidence of in-state service presence and the dedicated service contact details per the ATC.
What are the service delivery terms for toner refilling and IT maintenance in this tender?
The contract permits a 50% adjustment in quantity or duration. Bidders must provide a toll-free service line, an escalation matrix, and ensure on-site service capability within Maharashtra. Delivery and response times should align with the ATC requirements and project milestones.
What is the eligibility criteria for bidders offering IT equipment maintenance in Maharashtra?
Eligibility requires non-liability to liquidation, OEM authorization for service, documented in-state service presence, and submission of all required certificates with the bid. Demonstrable experience in IT maintenance for government or police installations is advantageous.
How to ensure OEM authorization compliance for this Maharashtra bid?
Obtain an OEM authorization certificate detailing company name, designation, address, email, and phone. Include this along with the bid submission, and ensure the OEM endorsement covers toner refilling and printer maintenance obligations stated in the ATC.
When is the tender delivery deadline for Maharashtra police IT maintenance bid 2026?
Deadline details are not provided in the accessible data. Bidder should refer to the ATC and Corrigendum for submission dates and pre-bid conference notices. Ensure all required documents and technical certifications are ready for timely submission.
What are the payment terms and performance expectations for this maintenance tender?
Specific payment terms are not disclosed. Standard practice involves submission of performance acceptance criteria per the contract, with payments linked to service delivery milestones. Ensure toll-free support and escalation procedures are in place to meet performance expectations.
What certifications are required for the Maharashtra IT maintenance tender submission?
Relevant certifications include GST and PAN; OEM authorization is essential for service delivery. Additional certificates referenced in the ATC or Corrigendum should be uploaded. Maintain compliance with standard IT service practices and any state government procurement guidelines listed.
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Documents 6
GeM-Bidding-9564112.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS