Directorate Of Technical Education Kerala Desktop Computer & Barcode Reader Tender 2025 – ISI/ISO standards, Kerala government procurement

Tender Overview

The Directorate Of Technical Education (Higher Education Department, Kerala) seeks procurement of entry and mid-level desktop computers and barcode reader equipment. The scope includes supply, installation, testing, and commissioning, with OEM-on-site warranty and Kerala-based service support. The bid requires minimum local presence, GST compliance, and three qualified past orders of 25+ desktops in Kerala during 2021-24. The option clause permits up to 25% quantity variation at contracted rates, influencing total value and delivery planning. The procurement emphasizes OEM reliability, onsite support, and post-sale service.

Technical Specifications & Requirements

• Category: DESKTOP COMPUTERS and BARCODE READERS
• Product scope: Entry to mid-level desktops; barcode reader integration with scanning capability; monitor availability considered.
• Key specs to capture: processor, RAM, storage (SSD/HDD), cabinet form factor, monitor availability, screen size, and barcode decoding capability. On-site OEM warranty in years, and battery capacity for cordless devices.
• Standards & compliance: Factory pre-loaded OS by Desktop OEM; ensure products are non-obsolete and include OEM authorizations; Kerala GST registration for bidder; local service centre with proof of address; service support escalation matrix.
• Delivery & installation: Supply, installation, testing, and commissioning included; installation by OEM-certified resources; delivery timelines linked to order dates and option-clauses.
• Special clauses: Imported products require India-based after-sales support; dedicated toll-free service; performance and warranty terms aligned to OEM standards.

Terms, Conditions & Eligibility

• EMD: amount not disclosed in tender data.
• Eligibility: bidder must have Kerala registered office; minimum three orders of 25+ desktops in Kerala during 2021-24; functional service centre in consignee district; GST certificate; OEM authorisation and work orders demonstrating supply & installation.
• Delivery & payment: delivery terms governed by option clause; installation and commissioning included; no obsolete products.
• Documentation: GST, PAN, experience certificates, work orders, service centre proof, OEM authorization; ensure compliance with ATC clauses.
• Warranty & penalties: On-site OEM warranty; penalty terms tied to delivery performance and adherence to contract, with escalation procedures for service support.