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Kerala Health Dept Laptop & Multifunction Printer Tender 2026 Ernakulam ISO OEM Kerala GST

Bid Publish Date

21-Feb-2026, 3:37 pm

Bid End Date

03-Mar-2026, 5:00 pm

Progress

Issue21-Feb-2026, 3:37 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Health and Family Welfare Department Kerala, operating in Ernakulam, Kerala 682001, seeks procurement of Entry and Mid Level Laptop-Notebook and Multifunction Printer (Print, Scan, Copy). The package emphasizes OEM/Authorized supplier status, with an emphasis on Kerala-based registered offices, GST registration, and robust after-sales support. bidders must demonstrate 7+ years Gem experience, ISO certification for vendor and OEM, and a functional service center within the consignee district. The opportunity includes required installation and training and requires a self-declaration of non-blacklisted status. A high GeM star rating (≥4.5) is mandatory, with comprehensive warranties and MAf from OEM. The absence of BOQ items suggests a standard, government-wide specification kit rather than a fixed quantity, with emphasis on compliance and installation readiness.

Technical Specifications & Requirements

  • Product scope includes Entry and Mid Level Laptop-Notebook and Multifunction Printer capable of stand-alone printing, scanning, and copying.
  • Key features to confirm: Processor type/number, Factory pre-loaded OS, RAM (GB), Display size (cm), Storage capacity (GB), and Printing speeds per ISO/IEC 24734 for both monochrome and color in A4/A3 formats.
  • Printing features: Auto duplexing, Original Document Feeder type, Main paper trays, and connectivity options.
  • Compliance: OEM warranty, ISA/IS0 certifications, and service network in India for installation, commissioning, training, and maintenance.
  • Vendor must attach MAF from OEM and service capability details; product offerings must align with tendered specifications.

Terms, Conditions & Eligibility

  • OEM or Authorized partner with MAF; installation and training included; delivery terms to include basic installation.
  • Bidder must have GST certification, Kerala registration, and self-declaration on non-blacklisting within GeM.
  • Minimum 7 years Gem experience and ISO-certified vendor and OEM; service center address proof in the consignee district.
  • Documentation must prove 4.5+ GeM star rating and OEM warranty coverage with post-sale rectification guarantees.
  • Price to be all-inclusive of supply and basic installation; terms allow vendor to be rejected for missing documents or ATC non-compliance.

Key Specifications

  • Laptop-Notebook: Processor type and model; Factory pre-loaded OS; RAM; Display size; Storage capacity

  • Multifunction Printer: Print speed per ISO/IEC 24734 (A4 monochrome and color), A3/MFP capabilities, Auto duplex, paper handling (original feeder, main trays), connectivity

  • Standards/Certifications: ISO-certified vendor and ISO-certified OEM; IS/ BIS certifications if mentioned; warranty and post-sales service requirements

  • Delivery/install: Installation, commissioning, training, troubleshooting, and maintenance service network in India; MAf from OEM

Terms & Conditions

  • Key Term 1: OEM or Authorized partner with MAf; Kerala-based registered office and GST

  • Key Term 2: ISO certification for vendor and OEM; GeM rating ≥ 4.5

  • Key Term 3: 7+ years Gem experience; service center in consignee district; warranty coverage

Important Clauses

Payment Terms

Prices to be all-inclusive of supply and basic installation; warranty obligations to be clear; no separate charges for training or commissioning

Delivery Schedule

Delivery and installation to be completed with commissioning within a defined window from award; exact days not specified in available data

Penalties/Liquidated Damages

Penalties to be imposed for non-compliance or delayed installation; details not explicitly provided in tender data

Bidder Eligibility

  • OEM or Authorized partner with MAf from OEM

  • Kerala-based registered office and GST certificate

  • 7+ years of Gem experience with verifiable work orders

Documents 4

GeM-Bidding-9025154.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
Processor Laptop Type Entry Level
Processor Processor Number AMD Ryzen 3 5425U, Intel Core i3 - 1215U Or higher
Operating System Operating System (Factory Pre-Loaded) Window 11 Professional
Memory RAM Size (GB) 16.0 Or higher
Display Display Size (in cm) - Diagonal 35.56 to 38.09 (14 In to 14.99 In)
Storage Capacity of Storage Drive (in GB) 512, 1024, 2048 Or higher

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Required Documents

1

GST certificate

2

GST registration proof and Kerala address

3

PAN card

4

OEM authorization/MAF from Original Equipment Manufacturer

5

Work orders or purchase orders proving 7+ years Gem experience

6

Self-declaration of non-blacklisting in GeM India (on company letterhead)

7

ISO certification certificates (vendor and OEM)

8

Proof of service center in consignee district (address proof)

9

Evidence of GeM star rating ≥ 4.5 (screenshot)

10

OEM warranty certificates for the goods

Frequently Asked Questions

Key insights about KERALA tender market

How to bid on the Kerala health department laptop printer tender in Ernakulam 2026?

Bidders must be OEM or authorized partners with MAf, Kerala GST registration, ISO certifications, and a Kerala registered office. Provide 7+ years Gem experience via work orders, and a service center proof in the consignee district. Ensure 4.5+ GeM star rating and OEM warranty certificates at delivery.

What documents are required for the Kerala procurement of laptops and printers?

Submit GST certificate, PAN, OEM MAf, service center proof in the district, ISO certificates for vendor and OEM, 7+ years Gem evidence, GeM star rating screenshot, and vendor self-declaration of non-blacklisting; attach work orders for prior supply.

Which standards and certifications are mandatory for this tender in Kerala?

Mandatory ISO certifications for both vendor and OEM; GeM star rating ≥ 4.5; MAf from OEM; ensure compliance with printing and hardware standards; include OEM warranty certificates and after-sales service commitments.

What is the delivery and installation expectation for Kerala laptop printers?

Delivery should include basic installation, commissioning, and training as part of the price; service network must cover India; installation timeline to be defined by the award, with post-install support by the OEM-authorized service center.

What are the eligibility criteria for OEM vs. reseller in Ernakulam procurement?

Only OEMs or authorized partners with MAf are eligible; Kerala-based registered office and GST; provide proof of service center within the consignee district; exhibit 7+ years Gem experience with prior compatible deployments.

How is payment structured for the Kerala laptop printer bid 2026?

Prices must be all-inclusive of supply and basic installation; payment terms typically follow standard government practice, with installation and acceptance preceding final payment; exact percentages are defined in the procurement terms and ATC.

What about warranty and after-sales for the Kerala procurement?

OEM warranty certificates must be provided at delivery; the seller guarantees rectification of any breakdown during the warranty period; a well-established installation, commissioning, training, and maintenance service group must exist in India.

What is required to prove GeM rating and prior Gem experience?

Submit a GeM rating screenshot showing ≥ 4.5 star rating and attach work orders proving at least 7 years of Gem experience; ensure documentation corresponds to the items in the bid list and includes client references.

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