Indian Army Repair & Maintenance of Office Exhaust Fans in Sonitpur Assam 2026 - Service Provider Standards

Tender Overview

The opportunity involves the Indian Army, Department Of Military Affairs, for repair, maintenance, and installation of office space exhaust fans in the district of Sonitpur, Assam 784001. Scope is described as a Service Provider role within the Repair, Maintenance, and Installation of Plant/Systems/Equipments category, focused on office environments. The arrangement contemplates a service-provider presence within the Consignee state, with dedicated support lines and an escalation matrix. The procurement relies on buyer-added terms including flexible quantity/duration adjustments up to 25% and a requirement for a service-provider office location in the same state. No BOQ items or explicit estimated value are published. Key differentiators include service accessibility, dedicated toll-free support, and documented escalation processes. This tender is positioned for vendors capable of timely office equipment upkeep and responsive on-site maintenance in Assam.

Technical Specifications & Requirements

• Service scope includes repair, maintenance, and installation of exhaust fans for office spaces.
• Required organizational capability: service-provider office located in the consignee state; dedicated/toll-free support line; escalation matrix with contact numbers.
• No product-specific technical specs are published; bidders should prepare for on-site inspection, standard exhaust-fan maintenance, and OEM-aligned service capable of rapid response.
• Priority is given to providers with established local presence and documented service infrastructure in Assam.
• Communication and support requirements (Escalation Matrix, toll-free numbers) must be clearly demonstrated in bid documents.

Terms, Conditions & Eligibility

• Flexible scope adjustment: contract quantity or duration can be increased up to 25% at contract issue; post-issue, same limit applies.
• Financial standing: bidder must not be in liquidation or bankruptcy; an undertaking to this effect is required.
• Service availability: office of the service provider must be located in the state of the consignee; documentary evidence to be submitted.
• Support infrastructure: dedicated/toll-free service number and escalation matrix must be provided by bidder/OEM.