Indian Army Laptop Procurement Samba Jammu & Kashmir 2025 IS 9001 ISO 9001 Service Centers M4 Chip

Tender Overview

The Indian Army, Department Of Military Affairs, located in Samba, Jammu & Kashmir, seeks the supply of laptops with advanced specifications (M4 chip, 10-core CPU, 10-core GPU, 16 GB RAM, 512 GB SSD). The scope is limited to the supply of goods, with potential quantity flex due to option clauses. A 3-year warranty is mandatory, and vendors must demonstrate robust after-sales support, including dedicated service channels and national service centers. The procurement emphasizes OEM authorization, ISO 9001 certification, and financial credibility through GST/PAN documentation. The contract structure allows quantity adjustments up to 50% at the purchaser’s discretion, with delivery timing anchored to original/extended delivery periods. This tender targets vendors capable of nationwide service and compliant with government procurement norms, including ETF mandate procedures and supplier authentication.

Technical Specifications & Requirements

• Product category: Laptops (high-performance configuration; exact model not specified)
• Key compliance: ISO 9001 certified supplier or OEM; OEM authorization required for distributors
• Warranty: 3 years from vendor
• After-sales: Dedicated toll-free service line; functional service centers in every consignee state; center establishment within 30 days if not existing
• Documentation: PAN, GSTIN, cancelled cheque, ETF mandate
• Import conditions: If imported, registered Indian office for after-sales support required
• Additional terms: Option to change quantity by up to 50%; delivery period calculations include minimum 30 days
• Supply scope: Bid price to include all costs; only supply of goods
• Standards/Certification: ISO 9001; OEM/Authorisation documentation
• Special clauses: Manufacturer Authorization for authorized dealers; ETF mandate validity; service commitment

Terms, Conditions & Eligibility

• EMD/financial prerequisites: Not explicitly stated here; ensure GSTIN, PAN, and bank mandates are provided
• Warranty: 3-year vendor warranty mandatory
• Delivery: Delivery timelines tied to original/extended delivery periods with option clauses
• Payment terms: Not specified in detail; ensure EFT mandate compliance
• Documents to submit: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorization for distributors; 3-year warranty certificate
• Service: Dedicated toll-free support; establishment of service centers within 30 days if absent; state-wise coverage
• Quality/Standards: ISO 9001 certified; OEM certification
• Import: If applicable, Indian office requirement for after-sales support
• Other: Option clause allows quantity changes up to 50% at contract placement and during currency