Karavaloor Grama Panchayat Laptop & Multifunction Printer Tender Kerala 2026 - IS0 Certified OEM Warranty & 25% Quantity Extension

Tender Overview

Karavaloor Grama Panchayat in Kollam, Kerala invites bids for Entry and Mid Level Laptop - Notebook (Q2) and Multifunction Printer (Print, Scan, Copy) (Q2). Estimated value not disclosed. Bidders must have a registered office in Kerala with valid GST and provide at least three similar supply/installation work orders executed through GeM in Kerala across FY 2021-22 to 2024-25. The contract allows a quantity variation up to 25% during placement and across the currency period. A service center in the consignee district with qualified engineers is mandatory, along with current OEM warranty support. The ATC mandates ISO certification for both vendor and OEM and requires OEM warranty documentation at delivery. This procurement emphasizes prompt after-sales support and modern, non-obsolete models with active warranty.

Technical Specifications & Requirements

• Product categories: Entry/Mid Level Laptop - Notebook and Multifunction Printer (Print/Scan/Copy)
• Key capabilities: processor type, pre-installed OS, RAM, display size, storage capacity, printing speed (ISO/IEC 24734), auto duplex, scanner/ADF feeder, paper tray count, connectivity options
• Standards & compliance: ISO certifications for vendor and OEM; OEM warranty certificate required at delivery; current OEM models with active warranty
• Delivery/installation scope: installation, commissioning, and training as part of service network in India; proof of service center in consignee district
• Warranty & support: OEM warranty with rectification/replacement; established after-sales network in India
• Documentation expectations: ensure upload of all certificates and documents per ATC/corrigendum; not-obsolete models only

Terms, Conditions & Eligibility

• EMD/amounts: not disclosed here; ensure submission as per bid terms; include GST/PAN and any security deposits
• Experience criteria: minimum three work orders in Kerala under GeM in FY 2021-22 to 2024-25
• Delivery schedule: terms allow extension via option clause; base delivery period subject to 30-day minimum
• Service capability: service center address proof; qualified engineers for warranty support
• OEM requirements: both bidder and OEM ISO-certified; OEM warranty certificate required at delivery
• Self-certification: submit confirming adherence to ATC clauses; buyer reserves rights on bid acceptance
• GeM experience: minimum 7 years of GeM platform experience recommended
• Important cautions: product validity, installation readiness, and timely after-sales support are critical