AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Fac
Food Corporation Of India (fci)
NELLORE, ANDHRA PRADESH
Posted:
9 June 2025
Closed:
24 June 2025
GEM
GEM
Sainik School Sangathan CCTV AMC Tender Jhunjhunu Rajasthan ISI-like CCTV System Maintenance 2026
Bid Publish Date
15-Jul-2026, 9:02 am
Bid End Date
25-Jul-2026, 9:00 am
EMD
₹30,000
Value
₹26,00,000
Location
Progress
Issue15-Jul-2026, 9:02 am
AwardPending
Quantity
2
Bid Type
Two Packet Bid
Key Highlights
- • Brand/inventory specificity: Schedules specify Hikvision items and BOSCH inventory
- • Technical framework: CCTV AMC for integrated security and surveillance system
- • Eligibility: EMD ₹30,000; on-site manpower and monthly preventive maintenance
- • Warranty/AMC context: Annual maintenance contract with possible emergency visits
- • Penalties/SLAs: Not detailed in data; performance-based clauses implied
- • Delivery/Scope: 8-hour on-site labor, 1 engineer monthly preventive maintenance
- • Payment terms: Salaries paid by service provider before claiming from buyer
- • Special clauses: 25% quantity/ duration variation allowed up to contract adjustment
- • Support: Dedicated toll-free service line and escalation matrix required
Tender Overview
Organization: Sainik School Sangathan | Procurement: Annual Maintenance Contract (AMC) for Comprehensive Integrated Security and Surveillance System, including Hikvision and Bosch inventories. Estimated value: ₹2,600,000; EMD: ₹30,000. Location: Jhunjhunu, Rajasthan (Sainik School Jhunjhunu context referenced in scope). Key scope: 01 on-site manpower (8 hours) during office hours, plus 01 engineer for monthly preventive maintenance; includes boardings and meals for outsourced staff if provided by the school; SOW Schedule 1 outlines Hikvision items and BOSCH inventory. Unique aspect: detailed round-the-year maintenance with emergency visits and schedule 1/2 inventories.
Technical Specifications & Requirements
- Scope: Comprehensive maintenance of the integrated security and surveillance system as per SCHEDULE 1 (HIKVISION items) and SCHEDULE 2 (BOSCH inventory).
- Manpower: 01 on-site personnel (8 hours) + 01 engineer for monthly preventive maintenance.
- Support: Dedicated toll-free service contact and escalation matrix required from Bidder/OEM; on-site service during office hours and emergency visits.
- SOW/AMS Context: Annual contract for CCTV systems with routine preventive maintenance and on-demand service; boarding facility or paid meals may be provided by the school for outsourced staff.
- Deliverables: Maintenance reports, timely fault resolution, and adherence to SCHEDULES 1 & 2 inventories; ensure compatibility with Hikvision and Bosch platforms.
Terms, Conditions & Eligibility
- EMD: ₹30,000 with payment via acceptable instrument; EMD safeguards as per T&C.
- Payment: Service provider salaries/wages must be paid to deployed staff first; subsequent reimbursement per statutory documents provided.
- Quantity/Scope Flexibility: Option clause allows ±25% change in quantity/duration; lump-sum scope may adjust up to 25% with consent.
- Documentation: Upload required certificates and attachments; FDR/EMD submission specifics outlined in ATC. Escalation matrix and dedicated service line must be provided.
- Timeline & Penalties: Not explicitly stated; adherence to SOW, AMS deliverables, and SLA expectations drive performance penalties if any.
Key Specifications
-
AMC scope: Comprehensive maintenance of integrated security and surveillance system
-
Manpower: 01 on-site personnel (08 hours) and 01 engineer for monthly preventive maintenance
-
Inventory scope: Schedule 1 (HIKVISION items) and Schedule 2 (BOSCH inventory)
-
Delivery: On-site service during office hours with emergency visits
-
Support: Dedicated toll-free number; escalation matrix for service issues
-
Boarding/meals: School may provide outsourced staff meals at nominal charges
Terms & Conditions
-
EMD amount: ₹30,000; payment terms aligned with tender ATC
-
Quantity/duration adjustments permissible up to 25% with consent
-
On-site manpower and monthly preventive maintenance required
-
Dedicated service support line and escalation matrix must be provided
-
SOW includes Hikvision and Bosch inventory maintenance
Important Clauses
Payment Terms
Service provider salaries paid first; reimbursement to be claimed with statutory documents; EMD/Bond terms per ATC
Delivery Schedule
On-site manpower during office hours; one engineer monthly for preventive maintenance; annual AMC delivery cadence per SCHEDULES
Penalties/Liquidated Damages
Penalties/LD to be defined in contract; performance-based assessments tied to service levels
Bidder Eligibility
-
Experience in AMC of CCTV/security systems for educational or defence-adjacent facilities
-
Financial capability to support staff payroll and warranty/maintenance purchases
-
Proven service support infrastructure including toll-free line and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection, Monitor Operations, Vandalism Deterrence, Employee Safety, Parking Lots; Comprehensive; Hardware, Software, Wireless System, Ne..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Pre-Bid & Qualification
Pre-Bid Date
16-07-2026 09:00:00
Pre-Bid Venue
Sainik School Jhunjhunu VPO Dorasar District Jhunjhunu, Rajasthan - 333021
Delivery Details
Delivery Locations
1
Delivery Cities
Jhunjhunu
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jhunjhunu | Jhunjhunu | - | - | Project / Lumpsum Based | - | - |
Authority Records
MINISTRY OF DEFENCEDEFENCE DEPARTMENT
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Documents 6
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GEM General Terms and Conditions Document
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Required Documents
1
GST registration certificate
2
PAN card
3
Experience certificates for CCTV/AMC similar projects
4
Financial statements or turnover proof
5
EMD submission document (FDR or online payment receipt as per ATC)
6
Technical bid documents and OEM authorizations (if applicable)
7
Escalation matrix and service-support contact details
8
Any certificates or compliance documents requested in ATC/Terms
Frequently Asked Questions
How to bid for the CCTV AMC tender in Jhunjhunu Rajasthan 2026
Bidders should submit EMD ₹30,000 via acceptable method, provide GST/PAN, experience certificates for CCTV maintenance, financial statements, and OEM authorizations. Include dedicated service line details, escalation matrix, and adherence to SCHEDULES 1 and 2 for Hikvision and Bosch inventories. Follow terms for 25% scope variation if required.
What documents are required for the Sainik School AMC tender in Jhunjhunu
Required documents include GST registration, PAN, experience certificates for similar AMC work, financial statements, EMD submission proof (FDR or online receipt), technical bid documents, and OEM authorizations. Also include service support contact details and escalation matrix per ATC.
What are the technical requirements for Hikvision and Bosch in this AMC
The scope covers Hikvision items per Schedule 1 and Bosch inventory per Schedule 2. Bidders must provide maintenance for integrated CCTV systems, ensure on-site manpower (8 hours) plus monthly preventive maintenance by a dedicated engineer, and supply maintenance reports per schedule.
When is the EMD and payment terms for this tender
EMD is ₹30,000; payment terms require salaries to be paid by the service provider first and claimed from the buyer along with statutory documents. Detailed payment schedule follows the ATC; ensure FDR-backed EMD submission if applicable.
What is the scope variation allowed under this tender
The buyer can adjust contract quantity or duration by up to 25% at issue and within the contract period; for lump-sum services, the scope and value may increase up to 25% with the service provider's consent.
What are the support and escalation requirements for bidders
Bidder/OEM must provide a dedicated toll-free service line and an escalation matrix with telephone numbers. This ensures timely service support for on-site maintenance, emergency visits, and fault resolution as part of AMC obligations.
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Documents 6
GeM-Bidding-9565986.pdf
Main Document
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS