Indian Army Manpower Outsourcing Services Tender 2026 - MES/Non-MES Skilled Staff with Police Verification, 30% Turnover Criterion

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for Manpower Outsourcing Services focused on skilled personnel under minimum wage norms, including ITI-qualified staff. The estimated value is tied to the scope of Manning and operation in installations, with an EMD of ₹44,550. Bidders must satisfy MES or non-MES criteria, provide police verification for principals, and demonstrate prior similar engagements with government or PSUs. Unique requirements include dedicated service support, an escalation matrix, and payroll responsibilities where salaries are paid by the service provider before reimbursement by the buyer. This procurement emphasizes compliant payroll, statutory filings (PF/ESIC), and adherence to security/clearance norms. The tender targets organizations capable of sustained manpower support with robust governance and risk controls. The absence of BOQ items indicates a flexible scope aligned to deployment needs and organizational security standards.

Technical Specifications & Requirements

• Category: Manpower Outsourcing Services (Skilled; Minimum wage; ITI; Others)
• Staffing Scope: Manning & operation in electrical/mechanical installations as per STC criteria; past experience required
• Experience/Turnover: Average annual turnover of 30% of estimated cost in last 3 years; compliant with MES/non-MES criteria
• Past Projects: One project valued ≥80% of estimated cost or two projects ≥50% or three projects ≥40% in Government/PSUs or equivalent bodies
• Certifications: MSME certificate (if applicable); police verification for all key personnel and directors; ongoing statutory compliance
• Payroll & Compliance: Salaries paid by service provider with subsequent buyer reimbursement; include PF/ESIC documentation
• Support: Dedicated/toll-free service number; escalation matrix for service support
• ATC/SC: Referenced terms document for additional conditions; no BOQ items specified

Terms, Conditions & Eligibility

• EMD: ₹44,550 required; payable as per bid terms
• Experience: Demonstrated track record of similar outsourcing services in last 7 years; MES eligibility or equivalent non-MES criteria
• Delivery/Deployment: Deployment timelines aligned to buyer requirements; payroll and statutory compliance must be demonstrable
• Payment Terms: Salary payments by provider first; reimbursement from buyer with statutory documentation
• Documents: GST, PAN, experience certificates, financial statements, EMD receipt, police verification certificates, OEM authorizations (if applicable)
• Penalties: Not specified here; expect standard SLA penalties per ATC
• Warranty/Support: Dedicated support with escalation paths; no formal warranty but service performance required