Design Installation and Maintenance of Educational Lab/Centre - Smart Class Lab; Supply and Install
Odisha Power Generation Corporation Limited
JHARSUGUDA, ODISHA
The procurement is organized by the Agriculture Department, Karnataka for Design Installation and Maintenance of Educational Lab/Centre - Smart Class Lab and Supply and Installation of Hardware in Dharwad, Karnataka (580001). The scope includes architectural setup, installable hardware, and ongoing maintenance for an educational smart class laboratory. There are no BOQ items published, suggesting a project-based or package-level bid with potential quantity adjustments up to 25% at contract issuance or during issuance. Unique requirements include mandatory certificates and OEM authorization, plus a malicious code certificate to ensure software integrity. The tender emphasizes service support capabilities (dedicated toll-free line) and an escalation matrix for post-sale issues. bidders should anticipate a turnkey delivery model with potential scope changes.
No published BOQ items or explicit technical specs
Expected focus areas: design, installation, maintenance of Smart Class Lab hardware
Mandatory security/software controls: Malicious Code Certificate
OEM authorization required for distributors/partners
Service support: dedicated toll-free number and escalation matrix
Contract quantity/duration may be adjusted up to 25%
25% quantity/duration flexibility at contract issue
Mandatory certificates: Malicious Code Certificate and Manufacturer Authorization
Dedicated toll-free service line and escalation matrix required
Upload certificates per Bid Document, ATC, Corrigendum
OEM/Authorized Distributor details required with bid submission including contact information
Certification that hardware/software does not contain embedded malicious code; breach implications defined
Bidder must provide a dedicated toll-free service line and a defined escalation matrix
Must provide Manufacturer/Authorized Distributor authorization
Must upload Malicious Code Certificate
Must offer dedicated toll-free service support with escalation matrix
Main Document
SCOPE_OF_WORK
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Odisha Power Generation Corporation Limited
JHARSUGUDA, ODISHA
N/a
NANDURBAR, MAHARASHTRA
Nmdc Limited
BELLARY, KARNATAKA
Indian Council Of Agricultural Research (icar)
DHEMAJI, ASSAM
N/a
BASTAR, CHHATTISGARH
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Malicious Code Certificate: confirm no embedded malicious code; breach implications noted
Manufacturer Authorization/ OEM authorization: include name, designation, address, email, phone
Dedicated Toll-Free Service Support details: provide toll-free contact number and service coverage
Escalation Matrix for Service Support: provide structured contact numbers and escalation levels
Bid document compliance: upload any certificates required by Bid Document, ATC, Corrigendum
General supporting documents may be requested: ensure readiness of standard bidder documents (as applicable)
Key insights about KARNATAKA tender market
Bidders must submit Manufacturer Authorization and Malicious Code Certificate, along with documentation per Bid Document, ATC, and Corrigendum. A dedicated toll-free service line and escalation matrix are required, and the contract may adjust quantity/duration by up to 25%. Ensure OEM-compliant hardware and robust post-sale support to qualify.
Required documents include Manufacturer Authorization, Malicious Code Certificate, and proof of dedicated toll-free service support with escalation matrix. Also upload certificates as per Bid Document, ATC, and Corrigendum, plus standard bidder credentials if requested (PAN, GST, etc.).
No BOQ items or explicit specs are published. Expect design, installation, and maintenance of Smart Class Lab hardware. Compliance with standard OEM configurations and IS/IEC security practices is advisable, along with hardware-software integration compatible with educational labs.
The tender document does not specify payment terms or delivery timelines. Bidders should prepare to align with standard government procurement terms and the project’s potential turnkey delivery model, with quantity/duration adjustments up to 25% if issued.
Submit an up-to-date Manufacturer Authorization/Dealer certificate with the OEM’s official details, including name, designation, address, email, and phone number. Ensure the OEM supports the bid with adequate service levels and spare parts availability.
The certificate confirms that the hardware and software do not contain embedded malicious code that could disrupt functions, damage equipment, or exfiltrate data. Non-compliance constitutes breach of contract as per bid terms.
Bidders must provide a dedicated toll-free service line and a formal escalation matrix with contact numbers and levels for prompt issue resolution, ensuring 24/7 accessibility and defined response times as part of service commitments.
N/a
📍 DHARWARD, KARNATAKA
N/a
📍 DHARWARD, KARNATAKA
N/a
📍 DHARWARD, KARNATAKA
N/a
📍 DHARWARD, KARNATAKA
N/a
📍 DHARWARD, KARNATAKA
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Main Document
SCOPE_OF_WORK
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS