GEM

Procurement Opportunity: Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp

Bid Publish Date

18-Dec-2024, 11:39 am

Bid End Date

28-Dec-2024, 12:00 pm

Progress

Issue18-Dec-2024, 11:39 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

10

Bid Type

Single Packet Bid

Categories 2

N/a has released a public tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp. Quantity: 10. Submission Deadline: 28-12-2024 12: 00: 00. Download documents and apply online.

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Required Documents

1

Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria

2

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

## FAQs
What are the eligibility requirements for the **Annual Maintenance Service** tender?

The eligibility requirements include being a registered entity with relevant experience in executing similar services over the past three years. Bidders must demonstrate completed services that meet specific financial thresholds related to the estimated cost of the services being tendered.

What certificates are required for bidding on this tender?

Bidders need to submit proof of experience in similar services, along with any relevant certifications that affirm their operational capability in delivering quality maintenance services for desktops and laptops.

How do I register to participate in this tender?

To register, bidders should ensure they have the required documentation and experience records. They can then submit their bids through the provided portal and adhere to the specified submission formats as outlined in the tender document.

What document formats are accepted for submission?

Bidders must refer to the tender guidelines for specific formatting requirements. Typically, electronic submissions in PDF forms, along with any necessary supporting documents, are accepted.

What are the technical specifications outlined in the tender?

The technical specifications include the requirement for quarterly preventive maintenance, adherence to the "Make in India" initiative, and the provision of onsite service engineers as detailed in the tender.

Are there specific quality standards that need to be met?

Yes, all delivered services must meet the quality standards set forth by the Planning and Research Department Puducherry as indicated in the tender document, focusing on reliability and service performance.

What compliance requirements must be fulfilled?

Bidders must comply with local procurement laws, ensure adherence to quality standards, and satisfy the specifications of the tender in terms of service delivery and documentation.

Can you provide details regarding Earnest Money Deposit (EMD)?

The EMD requirement is marked as not required for this tender, indicating that bidders do not need to submit a deposit along with their bid proposals.

Is a performance security bond required?

No, this tender does not require the submission of a performance security bond.

What are the payment terms for the awarded contract?

The payment terms will be outlined in the final contract following a successful bid evaluation. Bidders should be prepared to deliver services prior to payment completion.

What considerations are involved in price evaluation?

The evaluation will focus on the total value offered rather than individual line items, ensuring bidders present comprehensive and competitive pricing strategies.

What submission methods are available for this tender?

Bidders must submit their documents electronically through the official portal as specified in the tender guidelines, ensuring they follow the prescribed formats.

What are the key timelines and deadlines I should remember?

Key deadlines are set for bid submission, evaluation, and potential follow-up questions, all outlined in detail in the main tender document.

How is the evaluation and selection process conducted?

The evaluation process consists of a total value-wise assessment of the submitted bids, focusing on the overall price, experience, and capability of bidders to meet the compliance and technical requirements.

How will the results of the tender be communicated?

Results will be communicated via the designated platform where bids are submitted. Bidders are encouraged to monitor their submissions and await notification post-evaluation.

Are there benefits for Micro, Small, and Medium Enterprises (MSEs) in this tender?

No specific MSE purchase preferences are attached to this tender, meaning all applicants must prospective meet standard eligibility criteria without exemption.

What provisions exist for startups in this bid?

Currently, there are no special provisions for startups regarding experience and turnover exemptions in this tender. All bidders are advised to comply with same requirements set for traditional enterprises.

Is compliance with 'Make in India' policies mandatory?

Yes, MII compliance is a key requirement in this tender, promoting local manufacturing and service provision as adherence to national policies.

How does local content and procurement rule affect this tender?

Bidders should ensure that their proposals align with local content regulations as they pertain to the services being offered and must demonstrate compliance during the bidding process.