Doordarshan Wireless Talkback System Tender Imphal Manipur 2026 ISO 9001 ISI-Influenced Nine-User

Tender Overview

Organization: Doordarshan (Ministry of Information and Broadcasting), procurement of a Wireless Talkback System with Single-ear Headsets & Accessories for Nine users located in Imphal East, Manipur 795005. The scope is limited to the supply of goods (no services), with potential quantity adjustments up to 25% during contract and extended periods. The bid requires ISO 9001 certification and OEM service support with Indian registered post-sales presence. Data sheets must align with offered product parameters; GST handling follows prevailing rates with bidder responsibility. This notice emphasizes compliance, post-sales escalation, and non-obsolescence assurance for at least three years of market life. Unique aspects include a fixed nine-user configuration and mandatory data sheet verification to prevent parameter mismatches.

Technical Specifications & Requirements

• Product category: Wireless talkback system with nine-user single-ear headsets and accompanying accessories
• Standards/ Certifications: ISO 9001 certification required for bidder or OEM; data sheet alignment with offered hardware; OEM/Authorized Seller with India-based after-sales support if imported
• Data & Documentation: Data Sheet of offered products must be uploaded; verify parameters against BOQ; non-compliant bids liable for rejection
• Delivery & Scope: Scope of supply limited to goods; delivery terms subject to optional quantity increase up to 25%; escalation matrix to be provided for service support
• GST: Bidder to self-assess GST; reimbursement as per actuals or applicable rates, whichever is lower
• Lifecycle: Products must have at least 3 years residual market life and not be end-of-life per OEM before then

Terms, Conditions & Eligibility

• EMD/Financial Standing: No explicit EMD amount listed; bidder must confirm financial standing and avoid liquidation or bankruptcy
• Delivery Timeline: Delivery period linked to original order and potential extensions via option clause; additional time calculated as (Increase/Original) × Original delivery period with minimum 30 days
• Warranty & Support: Escalation matrix to be supplied; OEM must have Indian service presence for imported items
• Documentation: Upload required certificates and data sheets; non-submission risks bid rejection
• GST & Compliance: GST responsibility on bidder; compliance with GST rules and reimbursement terms
• Obsolescence Clause: Only non-obsolete equipment with minimum 3-year life is acceptable; ensure OEM support continuity