Health and Family Welfare Department Chhattisgarh Facility Management Tender Bilaspur 2026 - Lump Sum Supply of Various Items

Tender Overview

The opportunity concerns the Health and Family Welfare Department of Chhattisgarh for a lump-sum Facility Management Services contract in Bilaspur, Chhattisgarh 495001. The scope includes Supply of Various items As Per Lis and consumables provided by the service provider (included in contract cost). No BOQ items are published, and the contract supports quantity/duration flex as per ATC; the estimated value and EMD are not disclosed in the current data. A key differentiator is the requirement for a dedicated state-based service presence, with a toll-free support line and an escalation matrix. This mandate signals a service-integrated approach rather than a pure goods purchase, with emphasis on practical on-ground service delivery alongside consumables. The document hints at a lump-sum arrangement and potential quantity adjustments within a ±25% band, making bidder flexibility important. The tender sits within public health facilities management procurement in Chhattisgarh and may involve multiple service components over its term.

Technical Specifications & Requirements

• No formal technical specifications or BOQ items are published; emphasis appears on service capability and consumables-as-part-of-contract.
• Key implied requirements include a dedicated service office within the consignee’s state and a toll-free service line for support.
• Escalation matrix with direct contact numbers for service failures or urgent issues must be provided by bidder/OEM.
• Suppliers should ensure compliance with generic bid documents and provide all certificates listed in the ATC/Corrigendum; no explicit product standards are stated.
• The procurement favors firms capable of lump-sum management of multiple supply items and consumables under a single contract.

Terms, Conditions & Eligibility

• Quantity/duration may be increased or decreased by up to 25% at contract issue and subsequently, with bidder acceptance.
• Bidder must not be in liquidation or bankruptcy and should upload a relevant undertaking.
• Office of the Service Provider must be located in the state of the consignee; documentary evidence required.
• Dedicated toll-free telephone support and escalation matrix must be provided.
• Failure to upload required certificates/documents may lead to rejection per ATC/Corrigendum.
• No explicit EMD amount or payment terms are disclosed in the provided data.