Operation And Maintenance Of Lifts (Elevators) - Complete System
National Institute Of Technology (nit)
Posted:
20 August 2025
Closed:
10 September 2025
GEM
Tender Overview
Bharat Sanchar Nigam Limited (BSNL), under the Department of Telecommunications, invites bids for the Operation and Maintenance of Lifts (Elevators) – Complete System in ERNAKULAM, KERALA 682001. Estimated project value is ₹369,222.00. Deliverables include ongoing lift maintenance and associated services with on-site installation/commissioning where applicable, at BSNL Bhavan locations in Kottayam. The tender emphasizes service viability through a dedicated local office, toll-free support, and a robust escalation matrix. A unique convenience is the flexible quantity/duration clause up to 25% at contract award and potential adjustments thereafter. The BOQ shows zero listed items, indicating a single consolidated O&M scope rather than discrete line items. This requires bidders to demonstrate operational capability, presence within the state, and a responsive service network to meet a government procurement standard.
- Organization: BSNL Portal (BSNL) / DOT
- Location: ERNAKULAM, Kerala; Delivery/installation at Kottayam BSNL Bhavan
- Product/Service: Operation & Maintenance of Lifts – Complete System
- Estimated Value: ₹369,222.00
- Key Differentiator: State-wise service availability, dedicated/local service office, and formal escalation/toll-free support requirements
- Unique Aspect: No BOQ items; emphasizes service readiness and post-installation support
Technical Specifications & Requirements
- Product/Service: Operation & Maintenance of Lifts – Complete Elevator System
- Delivery/Installation: On-site at BSNL Bhavan, Kottayam; installation/commissioning where covered
- Service Standards: Not specified in the tender text; bidders must demonstrate capability to perform O&M per government norms and local regulations
- Support Requirements: Dedicated/toll-free service line; escalation matrix with telephone numbers; service office within the consignment state
- EMD/Payment Mechanics: Multiple payment-security options available (see Terms); EMD submission methods include Demand Draft, Fixed Deposit Receipt, Banker’s Cheque, or online RTGS/IBN
- Qualifications: Evidence of financial stability; non-liquidity; no bankruptcy; documentation to be uploaded with bid
- Geographic Scope: State of Kerala; Kottayam-based service delivery
- BoQ: Not populated (0 items), indicating a consolidated scope rather than discrete items
- Compliance: Submit hardcopy within 5 days of bid end/opening date after digital submission
Terms, Conditions & Eligibility
- 25% quantity/duration flex clause allowed at contract issue and post-issue; bidder must accept revised quantity/duration
- Financial standing: Bidder must not be in liquidation or similar proceedings; bid must include an undertaking
- Service presence: Local service provider office in the consignee state; documentary evidence required
- Support channels: Dedicated toll-free number and established escalation matrix
- EMD submission options: DD, FDR, Banker’s Cheque, or online RTGS/IMB; payment options must be accompanied by scanned proof and hardcopy delivered within 5 days
- Delivery/terms: On-site delivery to Kottayam addresses; installation/commissioning as applicable; payment terms aligned with procurement norms
- Documentation: GST, PAN, experience certificates, financial statements, prior OEM authorizations where applicable
- Notes: All terms are subject to government procurement guidelines and BSNL/DoT internal processes
