Gauhati Medical College And Hospital Pathological & Research Microscopes Tender Assam IS 4381/IS 5204 2025

Tender Overview

Organization: Gauhati Medical College And Hospital, under the Health And Family Welfare Department Assam, invites bids for Microscopes - Pathological and Research aligned with IS 4381 and IS 5204 (Q3). The procurement references a flexible quantity clause allowing up to 25% bid quantity adjustment and an extended delivery period proportional to increased quantity. Bidders must ensure ongoing post-sale service with a dedicated support line and an escalation matrix. The tender emphasizes lifecycle viability, requiring vendors to avoid end-of-life products and maintain minimum market durability of seven years. Location is KAMRUP, ASSAM - 781001 with non-disclosed estimated value. The arrangement seeks standard-compliant equipment with OEM support and after-sales coverage.

Key differentiators & context: mandatory ISO 9001 certification, BIS/type test certificates, and vendor-provided OEM authorization. Importantly, the supplier must establish service capability via a dedicated toll-free line and a documented escalation process. The contract contemplates installation, commissioning, and testing (if included) with a three-year warranty from final acceptance or completion of installation. The absence of BOQ lines indicates a framework for multiple microscope configurations under IS standards rather than a single SKU.

Technical Specifications & Requirements

• Product category: Microscopes suitable for pathological and research use, compliant with IS 4381 and IS 5204 (Q3).
• Standards & certifications: ISO 9001 certification for bidder or OEM; BIS/type test and OEM authorization certificates must be uploaded with bid.
• Warranty: 3 years from final acceptance or after commissioning/testing at consignee location; OEM warranty certificate required.
• Service & support: Dedicated/toll-free service line; escalation matrix with direct contact numbers; after-sales service obligations implied.
• Delivery terms: Option clause allows up to 25% increased quantity with proportionate delivery time; minimum extension rule is 30 days if original delivery is shorter.
• GST: Bidder to determine GST applicability; reimbursement subject to actuals or applicable rate with a ceiling at quoted GST percentage.
• Imported products: Must have Indian registered office for after-sales support; provide certificate of registration.
• Documentation: Upload all relevant certificates (BIS license, type test, approvals) as prescribed in product specifications.

Terms, Conditions & Eligibility

• EMD: Amount not specified; bidders must ensure compliance with standard EMD submission as per buyer terms; provide undertaking against liquidation or bankruptcy.
• Financial standing: No liquidation, court receivership or bankruptcy; upload an undertaking confirming financial health.
• Product life: Only products with at least 7 years residual market life; avoid end-of-life offerings.
• Delivery: Delivery period linked to original order schedule; time extensions governed by option clause with minimum 30 days.
• GST responsibilities: Bidder to assess GST; reimbursement as per actuals or applicable rate, whichever is lower, up to quoted GST.
• Warranty & penalties: Three-year warranty; confirmation of OEM warranty; penalties or LD not explicitly detailed in terms but implied via standard procurement norms.
• Documentation & compliance: Submit ISO 9001 proof, BIS/type test certificates, OEM authorization, and other prescribed certifications with bid.