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Indian Army Laptop Procurement: Snapdragon X Elite 12 Core Win 11 Home 16GB/512GB 13in 2026

Bid Publish Date

02-Feb-2026, 10:10 am

Bid End Date

13-Feb-2026, 11:00 am

Progress

Issue02-Feb-2026, 10:10 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification required for bidder or OEM
  • 3-year OEM warranty and 7-day replacement guarantee
  • Delivery quantity flexibility up to 25% during contract and currency
  • India-based installation, commissioning, and service network mandatory
  • Dedicated toll-free service contact for after-sales support
  • End User Certificate furnished in buyer’s standard format when requested

Tender Overview

The opportunity relates to the procurement of a laptop described as Snapdragon X Elite, featuring a 12-core processor, Windows 11 Home, 16GB RAM, 512GB SSD, and a 13-inch display. The inviting organization is the Indian Army, Department Of Military Affairs. While the exact location and total estimated value are not disclosed, the contract includes a 3-year warranty and ISO 9001 certification requirement. An option clause allows quantity adjustments up to ±25%, with delivery times scaled to the original period. Replacement guarantees are specified for defective or refurbished units within a defined window, ensuring rapid replacement within 7 days. The tender emphasizes on-site installation/commissioning and a robust after-sales network in India.

Technical Specifications & Requirements

  • Product: Laptop, Snapdragon X Elite, 12-core processor, Windows 11 Home, 16GB RAM, 512GB SSD, 13" screen
  • Standards/Certifications: ISO 9001 certified by bidder or OEM; OEM warranty certificates required at delivery; India-based service network and installation/commissioning capabilities
  • Warranty & Support: 3-year warranty from final acceptance; replacement guarantee within 7 days for defective/refurbished units; dedicated/toll-free service number
  • Service & Logistics: Well-established service centers in India; submission of installation/training/troubleshooting plan; after-sales support coverage near consignee destinations
  • Delivery & Acceptances: Delivery period aligned to original delivery order; option-driven quantity adjustments; End User Certificate in buyer format if requested

Terms, Conditions & Eligibility

  • EMD/Financial Terms: Not explicitly stated in data; expected standard procurement deposits apply per MDR terms
  • Documentation: PAN Card, GSTIN, cancelled cheque, EFT mandate certified by bank; End User Certificate in buyer format where required; OEM authorization and ISO 9001 proof
  • Delivery & Payment: Delivery period rules tied to original order; payment terms not specified in data; replacement guarantee within 7 days; 3-year warranty post-acceptance
  • Eligibility: ISO 9001 certification; established Indian after-sales service capability; OEM/installer must support installation, commissioning, and training
  • Miscellaneous: Option to increase/decrease quantity by up to 25%; bidder compliance with all ATC and end-user conditions; service support accessibility via dedicated toll-free line

Key Specifications

  • Product: Snapdragon X Elite laptop

  • Processor: 12-core

  • OS: Windows 11 Home

  • RAM/Storage: 16GB RAM, 512GB SSD

  • Display: 13-inch

  • Warranty: 3 years from final acceptance

  • Replacement: 7-day window for defective/refurbished units

  • Standards: ISO 9001 certified (bidder or OEM)

  • After-sales: India-based service centers; dedicated service line

Terms & Conditions

  • Option clause allows ±25% quantity changes at contract rates

  • 3-year warranty with 7-day replacement guarantee

  • ISO 9001 certification required for bidder or OEM

Important Clauses

Payment Terms

Not explicitly stated; bidders should anticipate standard government terms and ensure EMD/document submissions align with ATM/ATC requirements

Delivery Schedule

Delivery period tied to the last date of original delivery order; additional time for option quantity calculated with a minimum of 30 days

Penalties/Liquidated Damages

Not explicitly specified; replacement guarantee implies performance assurance and potential penalties for non-compliance

Bidder Eligibility

  • ISO 9001 certification held by bidder or OEM

  • Proven after-sales service network in India

  • Ability to provide installation, commissioning, and training

Documents 3

GeM-Bidding-8915752.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT mandate copy certified by bank

5

End User Certificate in buyer’s standard format (if requested)

6

ISO 9001 certification (bidder or OEM)

7

OEM authorization (if applicable)

8

Technical compliance certificates and installation/maintenance plan

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid on the Indian Army laptop procurement in India 2026?

Bidders should submit PAN, GSTIN, cancelled cheque, EFT mandate plus OEM authorizations and ISO 9001 proof. Include installation/commissioning plan and after-sales service details. Ensure compliance with End User Certificate requirements and the 7-day replacement guarantee for defects.

What documents are required for the laptop tender in India 2026?

Submit PAN, GSTIN, cancelled cheque, bank-certified EFT mandate, End User Certificate if requested, ISO 9001 certification, OEM authorization, and technical compliance certificates. Include service network details within India and installation/training plan.

What are the technical specifications for the Snapdragon X Elite laptop in this tender?

Laptop must feature a 12-core processor, 16GB RAM, 512GB SSD, 13-inch display, Windows 11 Home, and conform to ISO 9001 standards. OEM warranty certificates must accompany delivery, with 3-year warranty post-acceptance.

What is the warranty and replacement policy for the laptops?

A 3-year warranty from final acceptance is required. The supplier must replace defective or refurbished units within 7 days at no extra cost, and provide ongoing maintenance via established Indian service centers.

Are quantity adjustments permitted during the contract for this laptop tender?

Yes. The purchaser reserves the right to increase or decrease quantity up to 25% of bid quantity at contract placement and during the contract currency at contracted rates, with delivery adjustments per the original/extended periods.

What standards must the bidder meet for eligibility in this laptop tender?

Bidder or OEM must hold ISO 9001 certification; must demonstrate a robust India-based after-sales service network, installation/commissioning capabilities, and supply of Windows 11 Home laptops with the specified core and memory configuration.

How is delivery timing determined for this Indian Army laptop contract?

Delivery starts from the last date of the original delivery order; if options are exercised, the additional time is calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.

What is required for End User Certification in this tender?

End User Certificate must be provided in the buyer’s standard format when requested, ensuring compliance with end-use restrictions and proper deployment within the Indian Army environment.

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