Indian Army HP Desktop System Tender Gangtok Sikkim 3 years onsite warranty ISO certified 2026

Tender Overview

Organization: Indian Army (Department Of Military Affairs). Product/Service: HP Desktop System procurement for on-site deployment. Location: Gangtok, Sikkim. Estimated Value: ₹425,000. Delivery/Support: On-site installation with 3-year warranty; OEM ISO certified; MS Office 2024 LTSC and Windows 11 Pro with full license required. Unique Clauses: Demonstration prior to participation at 383 Coy ASC (Sup) Type 'A', Gangtok; NDA and non-disclosure certificate mandatory; HDD/SSD replacement on-site under security policy; 3-year onsite warranty. Overall scope includes OS installation, MS Office licensing, and hardware with DVD RW in CPU.

Technical Specifications & Requirements

• Product category: HP Desktop System for government procurement; no BOQ items listed.
• Key requirements: ISO certification for bidder and OEM; on-site service presence in Sikkim/Gangtok; product demonstration at Gangtok office; 3-year onsite warranty; NDA submission; on-site replacement for failed HDD/SSD during warranty; MS Office 2024 LTSC license and Windows 11 Pro license (25H2); CPU must include DVD RW; demonstration certificate upload; location proof for after-sales support.
• Delivery/Installation: Demonstration prior to bid; OS installation and MS Office licensing on site; vendor to provide MS Office and OS licenses on certificate.
• Security: HDD/SSD deemed unserviceable must be replaced on-site by vendor; devices must adhere to organization security policies.

Terms, Conditions & Eligibility

• EMD/Bid Security: Not explicitly specified; bidders must comply with ATC terms.
• Experience/Certification: Bidder and OEM must be ISO Certified; demonstration of products required; NDA mandatory.
• Delivery Schedule: Delivery period linked to original/extended timelines; option to adjust quantity up to ±25%; delivery time calculation per clause.
• Warranty/Support: 3 years onsite warranty; on-site HDD/SSD replacement during warranty; after-sales support in Sikkim/Gangtok; MS Office 2024 LTSC and Windows 11 Pro licenses included.
• Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; demonstration certificates and proof of office location in Sikkim/Gangtok.
• Other: Non-Disclosure Agreement; product demonstration before participation; terms to be accepted via certificate of acceptance.