Balmer Lawrie And Company Limited CCTV AMC Tender Tiruvallur Tamil Nadu 2026 IS 550 Compliant IP Cameras

Tender Overview

Balmer Lawrie And Company Limited invites bids for a Comprehensive Annual Maintenance Contract (AMC) for the existing CCTV surveillance system at its plant in Chennai/Tiruvallur, Tamil Nadu. Scope covers 32 IP cameras (27 Hikvision, 5 Dahua), a 32-channel NVR (DS-7632NI-E2), and associated network gear (8/24-port switches) with multi-year maintenance. Estimated contract value is aligned with a fixed AMC per annum and allows a +/-25% change in quantity or duration, where applicable. The site includes cameras of varied models such as DS-2CD2620F-IZ(S) – 5 MP and DH-IPC-HFW2531TP-ZS-S2 – 2 MP. The contract requires uninterrupted operation, preventive maintenance, breakdown response, and replacement of defective parts. The location details include the Balmer Lawrie Industrial Packaging Division at No: 32, Sathangadu Village, Manali, Chennai-600068, Tamil Nadu. This opportunity targets providers capable of end-to-end CCTV system upkeep, with emphasis on rapid fault resolution and compatibility with existing Hikvision and Dahua components.

Technical Specifications & Requirements

• Total CCTV cameras under AMC: 32 Nos.
• Camera makes: Hikvision (27), Dahua (5).
• Models deployed: DS-2CD2620F-IZ(S) – 5 MP motorized varifocal; DH-IPC-HFW2531TP-ZS-S2 – 2 MP IP bullet.
• NVR: DS-7632NI-E2, 32-channel capacity; storage: 4 TB HDD installed, 6 TB and 10 TB options available.
• Network gear: 8-port and 24-port Gigabit switches; other network components as per existing setup.
• Scope: preventive maintenance, breakdown attendance, component repair/replacement, continuous system functionality.
• Site address: Balmer Lawrie & Co Ltd, Industrial Packaging Division, Tamil Nadu.
• Delivery/install considerations: integration with current system; uptime emphasis; service levels to be defined in SOW.
• Standards/compatibility: IP-based surveillance, with existing NVR and camera landscape.
• Warranty/AMC deliverables: documented service reports, spare parts policy, response times.

Terms, Conditions & Eligibility

• EMD: Not disclosed; bidders should verify T&C for security deposit requirements.
• Experience: Demonstrated capability in preventive maintenance and rapid repair of IP CCTV systems with Hikvision/Dahua within manufacturing or corporate environments.
• Delivery/Response Time: Breakdowns to be attended with defined SLA; preventive maintenance cycles to be scheduled.
• Payment Terms: To be defined in the final contract; expect staged payments on service milestones or monthly maintenance charges.
• Documentation: GST certificate, PAN, OEM authorizations for Hikvision and Dahua, past AMC references, financial statements.
• Quantity Flexibility: Up to 25% changes in scope or duration allowed by the buyer at contract issue or during execution.
• Penalties/Warranty: Penalty clauses and warranty terms to be detailed in the SOW and contract appendices.
• Compliance: Must integrate with existing ISPs and network infrastructure; adhere to data security and access controls.