AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Fac
Indian Army
AMBALA, HARYANA
Bid Publish Date
17-Jun-2026, 8:22 am
Bid End Date
27-Jun-2026, 9:00 am
EMD
₹43,600
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Indian Air Force (Department Of Military Affairs) seeks AMC services for an Integrated Security and Surveillance System, covering theft prevention, remote video monitoring, facility/asset protection, monitor operations, vandalism deterrence, traffic monitoring, outdoor perimeter security, parking lots and event video surveillance in Chandigarh, Chandigarh - 160001. EMD: ₹43,600. Bids require an on-site visit and OEM authorization due to Sparsh brand cameras and NVR. The contract scope includes ongoing maintenance and compliance with specified standards; bidders must demonstrate a robust service network within 40 KM and provide last three years of turnover data. The tender emphasizes credential correctness, mandatory site assessment, and adherence to quality systems.
OEM authorization required for Sparsh cameras and NVR
ISO 9001:2015 and ISO 27001 certifications mandatory
STQC certificate must be provided
Service center within 40 KM radius for last five years
Minimum 3 years AMC/maintenance experience in related field
Maintenance cadence: cleaning every 15 days
PF/ESI certification for bidder
EMD: ₹43,600; bid security declaration may apply for exempted bidders
Site visit mandatory prior to bidding; non-attendance disqualifies
OEM authorization from Sparsh required; brand is Sparsh NVR/CCTV
No specific payment terms provided; AMC terms to be negotiated with IAF after award
Site visit required pre-bid; no hardware BOQ; AMC service activation post-award subject to site readiness
No explicit LD details in data; standard govt procurement penalties may apply post-award
Minimum 3 years AMC/maintenance experience in security surveillance
ISO 9001:2015 and ISO 27001 certifications; STQC certificate
Service center within 40 KM radius with five-year history
OEM authorization from Sparsh (Smriddhi Automation)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection, Monitor Operations, Vandalism Deterrence, Traffic Monitoring, Outdoor Perimeter Security, Parking Lots, Event Video Surveillanc..
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Main Document
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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GST registration certificate
PAN card
Last 3 years turnover certificates
EMD submission proof
PF/ESI certificates (last 5 years)
ISO 9001:2015 certificate
ISO 27001 certificate
STQC certificate
OEM authorization from M/s Smriddhi Automation (Brand Sparsh)
Proof of service center within 40 KM radius
Site visit attendance certificate
Key insights about CHANDIGARH tender market
Bidders must complete site visit, obtain OEM authorization from M/s Smriddhi Automation (Sparsh), and submit EMD ₹43,600 along with turnover certificates for the last three years. Provide ISO 9001:2015, ISO 27001, and STQC certificates. Ensure service center is within 40 KM and include PF/ESI credentials.
Required documents include GST and PAN, last three years turnover certificates, EMD proof, PF/ESI certificates for five years, ISO certifications (9001/27001), STQC certificate, OEM Sparsh authorization, and proof of a Sparsh-certified service center within 40 KM.
Eligibility requires at least 3 years of AMC experience in security systems, ISO 9001:2015 and ISO 27001, STQC certification, and a Sparsh OEM authorization. The bidder must operate a service center within 40 KM and provide turnover details for the last three years.
The EMD is ₹43,600. Bidders not required to pay EMD must submit a bid security declaration only if exempted. Ensure payment proof accompanies the bid and that the EMD is valid as per tender terms.
Maintenance requires routine cleaning of all components every 15 days. Bidders should include a preventive maintenance schedule in their technical bid and demonstrate staffing capable of timely servicing within the Chandigarh region.
Mandatory certifications include ISO 9001:2015, ISO 27001, and STQC. Additionally, an OEM authorization from M/s Smriddhi Automation (Brand Sparsh) is required for camera and NVR installations.
Yes. A mandatory site visit is required to understand the scope and requirements. Bids will be disqualified if the site visit is not completed prior to submission, ensuring bidders assess installation conditions and service constraints.
The procurement is located in Chandigarh, Chandigarh - 160001 under the Indian Air Force, Department Of Military Affairs, focusing on integrated security and surveillance system AMC services.
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Main Document
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS