AMC of Integrated Security and Surveillance System - CCTV System; Comprehensive; Hardware, Wireless
National Institute Of Fisheries Post Harvest Technology
ERNAKULAM, KERALA
Posted:
25 May 2026
Closed:
4 June 2026
GEM
GEM
State Bank of India AMC of Integrated Security and Surveillance System Ernakulam Kerala 2026
Progress
Issue18-Jun-2026, 5:37 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Brand/OEM requirements: 5 years residual market life must be maintained for all components
- • Technical standards: Non-obsolescence requirement tied to OEM lifecycle
- • Special clause: 25% quantity/duration variation parity with contract amendments
- • Eligibility: No liquidation or bankruptcy; supplier undertakings required
- • Warranty/AMC scope: Hardware, software, consumables included in contract cost
- • Penalties/Performance: Penalties not explicitly listed; due diligence on SLAs recommended
- • Delivery: AMC implementation and ongoing maintenance location in Ernakulam, Kerala
- • Submission: OEM authorizations and comprehensive technical bid documents required
Categories
4
Tender Overview
State Bank of India (Department of Financial Services) invites bids for the AMC of Integrated Security and Surveillance System in Ernakulam, Kerala 682001. The scope covers a comprehensive CCTV system AMC including hardware, software, and consumables provided by the service provider, with an estimated value of ₹5,00,000. The tender emphasizes longevity of products (minimum 5 years residual market life) and non-obsolescence, alongside financial stability provisions. There is a flexible quantity/duration clause up to 25%, and subcontracting restrictions require consent from SBI. This procurement targets sustained security operations with ongoing maintenance, software updates, and consumable support, under standard seller liability.
Technical Specifications & Requirements
- ** AMC scope**: Comprehensive maintenance for CCTV systems; includes hardware, software, and consumables within contract cost
- Product life: Offered components must have at least 5 years residual market life and not be declared end-of-life by OEM
- Financial standing: Bidders must not be in liquidation or court receivership; bidder to upload a suitable undertaking
- Variation clause: Quantity or duration may increase by up to 25%; lumpsum scope may adjust value accordingly with service provider consent
- Assignment/sub-contract: Written consent required for any assignment or subcontract; ultimate liability remains with the seller
- Delivery location: Ernakulam, Kerala 682001; maintenance schedule to align with SBI expectations
Terms, Conditions & Eligibility
- EMD: amount not disclosed in tender terms
- Experience/turnover: Not specified in data; buyers require vendor capability to deliver AMC for security systems
- Delivery terms: 25% variation clause; contract duration adjustments allowed with consent
- Payment terms: Not specified in provided details; typical government AMC payments follow milestone/periodic cycles
- Documents: GST registration, PAN, experience certificates, financial statements, OEM authorizations, EMD submission, technical bid documents
- Penalties/warranty: No explicit LDs stated; ensure compliance with contractual liability
Key Specifications
-
- Scope: AMC for Integrated Security and Surveillance System including hardware, software, consumables
-
- Product life requirement: at least 5 years residual market life; not declared end-of-life by OEM
-
- Variation rights: SBI may increase/decrease contract quantity or duration up to 25%
-
- Liability: Seller remains jointly and severally liable despite assignment/sub-contract
-
- Delivery location: Ernakulam, Kerala 682001; alignment with SBI maintenance windows
Terms & Conditions
-
Key Term 1: 25% variation in quantity/duration allowed with consent
-
Key Term 2: Products must have 5 years residual market life
-
Key Term 3: Bidder must not be in liquidation or bankruptcy; undertakings required
Important Clauses
Payment Terms
Not explicitly stated; assume standard SBI AMC payment milestones upon acceptance and periodic service delivery
Delivery Schedule
AMC start and ongoing maintenance to be scheduled post contract award; variation up to 25% permitted
Penalties/Liquidated Damages
No LD details provided; bidders should seek SLA-based penalties within contract
Bidder Eligibility
-
Not under liquidation or bankruptcy; provide undertaking
-
Ability to provide OEM authorizations and service capabilities for CCTV AMC
-
Demonstrated experience in similar security systems maintenance
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - comprehensive AMC for CCTV systems; Comprehensive; Hardware, Software; Consumables to be provided by Service Provider (included in the contract cost)
Authority Records
MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT
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Documents 4
GeM-Bidding-9485615.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar AMC of CCTV/security systems
4
Financial statements or solvency documents
5
EMD submission proof (where applicable)
6
Technical bid documents demonstrating AMC capability
7
OEM authorizations / channel partner certificates (if applicable)
8
Undertaking not to be under liquidation or bankruptcy
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for SBI CCTV AMC tender in Ernakulam Kerala 2026
Bidders must submit GST, PAN, experience certificates, financial statements, OEM authorizations, and EMD proof. Ensure the offered CCTV components have at least 5 years residual market life and are not end-of-life. Include technical bid detailing AMC scope for hardware, software, and consumables; comply with variation clause up to 25%.
What documents are required for SBI security system AMC procurement in Kerala
Required documents include GST certificate, PAN, experience certificates for similar AMC projects, financial statements, OEM authorizations, technical bid, and EMD proof. Also include undertaking that bidder is not in liquidation; provide contract-worthy warranty/SLAs.
What are the specific AMC scope and consumables included
The AMC scope covers both hardware and software maintenance with consumables included in the contract cost. Bidders must confirm supply/availability of consumables and provide service level commitments for CCTV systems, along with software updates and hardware replacements as needed.
What are the 25% variation terms for SBI CCTV tender in Kerala
SBI may increase or decrease contract quantity or duration by up to 25% at the time of contract issuance or during execution, with consent from the service provider for lump-sum contracts; bidders should budget SLA adjustments accordingly.
What is the minimum product life requirement for offered CCTV equipment
All offered CCTV components must have a minimum of 5 years residual market life and must not be declared end-of-life by the OEM during that period; this ensures long-term support and parts availability.
Where is the delivery/maintenance location for this SBI tender
Maintenance and AMC services are targeted for the SBI facility in Ernakulam, Kerala 682001; bidders should align service visits and response times to this location and local compliance requirements.
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Documents 4
GeM-Bidding-9485615.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS