Indian Army IOS Smartphone Tender Darrang Assam 2026 - LTOP Display & 512 GB Specification with 25% Quantity Option

Tender Overview

The opportunity is with the Indian Army under the Department Of Military Affairs for a smartphone procurement in DARRANG, ASSAM (PIN 784113). The tender references a category involving IOS SMARTPHONE LTOP DISPLAY AND 512 GB storage. Key commercial elements include a flexible quantity option of up to 25% over the bid quantity, with corresponding delivery time adjustments. Bidders must consider GST applicability as advised, and ensure presence of a functional service centre in the state of each consignee location or establish one within 30 days of award. The OEM must provide a dedicated service helpline and an escalation matrix. For imported products, an Indian registered office is required for after-sales support. A minimum three-year turnover or the threshold indicated in the bid document is expected. This procurement includes post-award service obligations and compliance with the purchaser’s option clause during currency of contract.

Technical Specifications & Requirements

• Option Clause: Increase/decrease quantity up to 25% of bid/contract quantity; extended delivery period calculations apply with minimum of 30 days.
• GST: Bidder to determine applicable GST; reimbursement as actuals or as per lower quoted rate.
• Service & Support: Functional Service Centre in the state of each consignee location; establishment within 30 days post-award; documentary evidence required for payment release.
• Support Details: Dedicated toll-free service number; escalation matrix with contact details.
• Imported Products: OEM/Authorized Seller must have a registered Indian office for after-sales service.
• Turnover: Minimum average annual turnover over the last three years as indicated in the bid document; documentary proof required.

Terms, Conditions & Eligibility

• GST advisory: Bidder to determine GST; reimbursement cap based on actuals or lower quoted rate.
• Financial Standing: Bidder must not be under liquidation, receivership, or bankruptcy; upload relevant undertaking.
• Service Infrastructure: Establish/confirm service centre in-state within 30 days; payment contingent on documentary evidence.
• Warranty/Support: On-site or carry-in warranty requirements tied to the provided service network.
• Turnover Criterion: Minimum average annual turnover for last 3 years as specified in the bid document; audited statements or CA certificate acceptable.