Export Credit Guarantee Corporation Of India Limited Manpower Outsourcing Kerala Ernakulam 2026 ISO 9001 Service Standards Tender

Tender Overview

The Export Credit Guarantee Corporation Of India Limited (ecgc) invites bids for Manpower Outsourcing Services (Fixed Remuneration) in Ernakulam, Kerala (682001). Estimated contract value is ₹1,500,000. Scope targets attendant and related secondary school level staffing under the Department of Commerce. Buyers emphasize local service presence and compliance, with MSE preference provisions and mandatory onsite office in the consignee’s state. The opportunity includes service-support requirements, including a dedicated helpline and escalation procedures, plus a clause mandating representative visits to the Kochi office. The procurement emphasizes structured wage payment by the service provider and a documented payroll workflow. Unique terms require adherence to buyer ATCs and mandatory certifications to avoid bid rejection.

Technical Specifications & Requirements

• Organization: Export Credit Guarantee Corporation Of India Limited (ecgc)
• Location: Ernakulam, Kerala 682001
• Category: Manpower Outsourcing Services - Fixed Remuneration; Attendant; Secondary School
• Estimated Value: ₹1,500,000; no BOQ items present
• Service delivery: local presence in consignee state; dedicated toll-free service line; escalation matrix
• Payment model: salaries paid by service provider upfront with reimbursement from buyer along with statutory documents
• Mandatory visit: authorised representative must visit Kochi office during bid, failure leads to disqualification
• Other: MSE purchase preference applicable; service provider must be the service provider of the offered service
• Documentation: must upload required certificates and ATCs; non-compliance risks rejection
• Special clause: office of service provider located in the state of the consignee

Terms, Conditions & Eligibility

• EMD: Amount not specified in the tender
• MSE Preference: available if bidder is the manufacturer/service provider and documents uploaded; match within L-1+15% if not L-1
• Local presence: service office in the state of Consignee (Kerala) with documentary evidence
• Support: dedicated toll-free number and escalation matrix required
• Salary payment: service provider pays salaries upfront and then seeks reimbursement with statutory documents
• Mandatory onsite visit: authorised representative must visit Kochi premises
• Compliance: missing certificates/documents can lead to rejection
• Documentation: GST, PAN, experience certificates and relevant statutory documents recommended for bid submission