GEM

West Central Railway Professional Large Format Display Tender Jabalpur Madhya Pradesh 5-year OEM Warranty 2025

Bid Publish Date

24-Nov-2025, 4:08 pm

Bid End Date

04-Dec-2025, 12:00 pm

Location

JABALPUR , MADHYA PRADESH

Progress

Issue24-Nov-2025, 4:08 pm
AwardPending
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Quantity

2

Bid Type

Single Packet Bid

Key Highlights

  • • OEM warranty certificates required at delivery
  • • 5-year warranty period from acceptance or installation completion
  • • India-based after-sales service capability with established service centers
  • • Imported products require OEM registered office in India for support
  • • Post-receipt inspection by consignee; pre-dispatch not applicable
  • • Upload service centre details near consignee destinations

Tender Overview

West Central Railway invites bids for the procurement of Professional Large Format Display (V2) – Q2 at Jabalpur, Madhya Pradesh. The contract covers Supply, Installation, Testing and Commissioning of the display hardware with a 5-year warranty from final acceptance or post-installation, at consignee location. Successful bidder must provide OEM warranty certificates at delivery and demonstrate a robust India-based after-sales service network with installation, commissioning, training, and maintenance capabilities. For imported products, an OEM/Authorized Seller with registered India office is mandatory. Post-receipt inspection will be conducted by the consignee; pre-dispatch inspection, if selected, is not applicable. Unique requirement includes upload of service centers near consignee destinations. This procurement emphasizes reliable after-sales support and warranty coverage.

Technical Specifications & Requirements

  • Product category: Professional Large Format Display (V2) – Q2
  • Scope of supply: Supply, Installation, Testing and Commissioning of the display
  • Warranty: 5 years from final acceptance or post-installation completion
  • OEM documentation: OEM warranty certificates to be submitted at delivery
  • Inspection: Post-receipt inspection by consignee; NA for pre-dispatch inspection
  • Imported products: Must have registered India office of OEM/Authorized Seller for after-sales service
  • Service network: Detailed Service Centres near consignee destinations to be uploaded with bid
  • Acceptance: Consignee to conduct acceptance inspection after receipt

Terms, Conditions & Eligibility

  • Warranty requirement: 5-year OEM-backed warranty from acceptance or post-installation
  • Post-sales readiness: Seller must maintain a robust installation, commissioning, training, troubleshooting and maintenance service group in India
  • OEM support: For imported items, OEM/Authorized Seller must have an India registered office and provide after-sales service support
  • Documentation at delivery: Submit OEM warranty certificates and service center details
  • Inspection regime: Post-receipt inspection by consignee; pre-dispatch inspection not applicable unless ATC indicates otherwise

Key Specifications

    • Product: Professional Large Format Display (V2) – Q2
    • Scope: Supply, Installation, Testing and Commissioning
    • Warranty: 5 years from final acceptance/installation completion
    • Inspection: Post-receipt by consignee; pre-dispatch inspection not applicable
    • OEM requirement: OEM warranty certificates at delivery
    • Imported items: OEM/Authorized Seller must have India registered office for service

Terms & Conditions

  • Warranty must be 5 years with OEM support

  • India-based after-sales service network required

  • Post-receipt inspection by consignee; import items need India OEM office

Important Clauses

Payment Terms

Not disclosed in data; standard procurement terms applicable per WCR guidelines

Delivery Schedule

Delivery timeline to be specified in bid response; installation and commissioning included

Penalties/Liquidated Damages

Penalty terms to be defined in contract; ensure timely delivery and post-installation support

Bidder Eligibility

  • Evidence of experience in supplying and installing large-format displays

  • Demonstrable India-based after-sales service capability

  • OEM authorization for imported items or manufacturer proof for local supply

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates relating to similar large-format display installations

4

Financial statements demonstrating financial capability

5

EMD/Security deposit documents (as applicable by the Tender)

6

Technical bid documents and compliance statements

7

OEM authorization letter (for non-OEM distributors)

8

Proof of India-based after-sales service capability

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for professional large format display tender in Jabalpur 2025

To bid, bidders must submit GST, PAN, experience certificates, financial statements, and EMD documents (if applicable). Provide OEM authorization for imported items and confirm India-based after-sales service capability. Include OEM warranty certificates and service center details; post-receipt inspection will be conducted by the consignee.

What documents are required for West Central Railway display tender in Madhya Pradesh

Bidder submissions require GST registration, PAN, experience certificates of similar installations, financial statements, EMD documents, technical bid, and OEM authorization if not the manufacturer. Also provide OEM warranty certificates and a list of service centers near the consignee location in Jabalpur.

What are the warranty terms for the display procurement by WCR

The warranty is 5 years from final acceptance or completion of installation and commissioning. OEM warranty certificates must accompany delivery, and the seller must guarantee rectification during the warranty period with India-based service support.

What are the post-delivery inspection requirements for this tender

Post-receipt inspection is conducted by the consignee after receipt of stores. Pre-dispatch inspection is not applicable unless ATC specifies otherwise. Bidder must ensure all documents and warranties are ready for inspection at consignee location in Jabalpur.

Who qualifies for after-sales service for imported displays in India

Imported items require an OEM or authorised seller with a registered India office to provide after-sales service. The bidder must upload service center details, demonstrate installation, commissioning, and maintenance capabilities, and submit OEM warranty certificates at delivery.

What is required for OEM certificates when delivering goods to WCR

OEM certificates must be submitted at the time of delivery, confirming warranty coverage and service support. For imported products, provide the OEM authorization and ensure an India-based service network with nearby service centers to the consignee in Jabalpur.

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