GEM

Central Bureau of Investigation procurement: ICT Lab Design Installation & Maintenance, Delhi 2025

Bid Publish Date

07-Nov-2025, 5:17 pm

Bid End Date

01-Dec-2025, 10:00 am

Bid Opening Date

01-Dec-2025, 10:30 am

EMD

₹1,50,000

Value

₹1,70,00,000

Progress

Issue07-Nov-2025, 5:17 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

Tender Overview

The Central Bureau of Investigation (CBI), Department of Personnel and Training, invites bids for Design, Installation and Maintenance of an Educational ICT Lab, including hardware deployment, software, manpower, and training in CENTRAL DELHI, DELHI. Estimated project value is ₹17,000,000 with an EMD of ₹150,000. The scope encompasses end-to-end ICT lab setup, taking place within Delhi city limits, with emphasis on integrated educational laboratory solutions and post-implementation support. A key differentiator is the requirement to align with the included at-source terms such as quantity/duration flexibility up to 25% and mandatory OEM authorization where applicable. Bidders should prepare for a comprehensive procurement that combines hardware, software, services, and training under a single contract.

Technical Specifications & Requirements

  • No explicit technical specifications provided in the tender data; bidders should refer to BOQ/ATC for itemized requirements.
  • Key compliance expectations include: submission of an OEM authorization form/certificate, and an embedded malicious code certificate confirming software/hardware integrity and non-malicious content.
  • Service support must include an escalation matrix with contact numbers for post-sales assistance.
  • The tender contemplates a design, installation, maintenance, and training bundle, potentially requiring integrated hardware/software deployment and capable maintenance teams.
  • Ensure readiness for an escalation-based support model and adherence to the generic terms regarding quantity/duration adjustments up to 25%.

Terms, Conditions & Eligibility

  • EMD: ₹150,000.
  • Estimated contract value: ₹17,000,000.
  • Quantity/duration may be revised up to 25% at contract issuance and again at final issuance.
  • Bidder must not be in liquidation or similar distress; an undertaking is required.
  • Mandatory certificates: OEM authorization, malicious code certificate, and escalation matrix for service support.
  • Additional compliance: provide the documentation as per Buyer Added Terms and Conditions, including service and support arrangements and authorized distributor details.
  • The contract requires readiness for end-to-end ICT lab deployment, with emphasis on hardware, software, manpower, and training deliverables.

Key Specifications

  • Product/service names: Design, Installation and Maintenance of Educational ICT Lab; Hardware deployment; Software and training provision; Manpower deployment

  • Estimated value: ₹17,000,000

  • EMD amount: ₹150,000

  • Delivery/implementation location: CENTRAL DELHI, DELHI

  • Standards/certifications: OEM authorization; Malicious code certificate; Escalation matrix

  • Contract flexibility: Quantity/duration adjustments up to 25%

Terms & Conditions

  • Payment terms aligned with procurement policy; EMD required at bid submission

  • OEM authorization mandatory for distributors/service providers

  • Mandatory certificates including malicious code certification and escalation matrix

  • Scope includes design, hardware and software deployment, training and maintenance

  • Bidder must maintain financial/operational stability (no liquidation)

Important Clauses

Payment Terms

EMD to be submitted with bid; contract payments aligned with delivery milestones per government procurement norms; escalation matrix to be provided for post-sale support.

Delivery Schedule

Delivery timelines to be defined in contract; quantity/duration adjustments permitted up to 25% at contract issue and thereafter.

Penalties/Liquidated Damages

Penalties or LD clauses to be specified in the final contract; adherence to delivery and performance milestones expected.

Bidder Eligibility

  • Proven experience in ICT lab design, installation and maintenance within government sector

  • Financial solidity to meet project scale (₹17,000,000 estimated value)

  • Non-liquidity/ bankruptcy clearances; undertaking to be uploaded with bid

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates highlighting similar ICT lab deployments

4

Financial statements (latest audited or equivalent)

5

EMD payment document (DD/online transfer receipt or as specified)

6

OEM authorization / Manufacturer authorization form

7

Malicious code certificate (as per terms)

8

Escalation matrix for service support (telephone numbers and contacts)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid in the ICT lab tender in Delhi for CBI 2025?

Bidders must submit GST, PAN, financials, experience certificates, and EMD of ₹150,000. Provide OEM authorization and Malicious Code Certificate. Include escalation matrix for service support and process OEM details. Ensure readiness for 25% quantity/duration adjustment at issue and supply end-to-end ICT lab solutions.

What documents are required for the Delhi ICT lab procurement bid?

Submit GST registration, PAN, audited financial statements, experience certificates for similar projects, EMD receipt of ₹150,000, OEM authorization, Malicious Code Certificate, and escalation matrix. Include technical compliance certificates if required and service support contacts.

What are the key compliance certificates for this tender?

Mandatory certificates include OEM authorization form, Malicious Code Certificate validating software/hardware integrity, and an escalation matrix for post-sale support. These must accompany the bid submission to demonstrate compliance with security and service standards.

What is the estimated contract value and EMD for the Delhi tender?

The estimated contract value is ₹17,000,000. The Earnest Money Deposit (EMD) required is ₹150,000. Ensure payment proof is included with bid and that EMD meets the applicable government norms.

When can contract quantity or duration be adjusted in this tender?

Quantity or duration can be increased or decreased up to 25% at the time of issue of the contract; once issued, adjustments remain capped at 25%. Bidders must accept revised quantity/duration terms if invoked.

What is required for OEM authorization in government ICT bids?

Submit an OEM authorization/certificate detailing the authorizing organization’s name, designation, address, email, and phone number. This ensures the bidder is an authorized distributor/service provider for the required hardware/software.

What should the escalation matrix for service support include?

Provide a concise escalation matrix with telephone numbers, email IDs, and designated personnel for service support. It must enable rapid issue resolution and align with post-sale maintenance expectations.

What is the location and scope of this ICT lab tender in Delhi?

Location is CENTRAL DELHI, DELHI. Scope includes design, installation, maintenance of an Educational ICT Lab, hardware deployment, software provisioning, manpower, and training for government education objectives.

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