Administration Of Medical Officer Esi Scheme Repair, Maintenance & Installation of Plant/Systems Assam Tender 2026

Tender Overview

The Administration Of Medical Officer Esi Scheme (assistance by Labour And Employment Department Assam) invites bids for repair, maintenance, and installation of plant, systems, and equipment. The scope targets service providers capable of ongoing support and installation within Assam, with an emphasis on after-sales service infrastructure and compliance. The opportunity specifies a local service presence, a dedicated support channel, and escalation procedures to ensure prompt issue resolution. The absence of BOQ items suggests a broad service/maintenance framework rather than a fixed quantity contract. A key differentiator is the requirement for a state-based service office and accessible support contacts, shaping a responsive, regionally anchored procurement approach.

Technical Specifications & Requirements

• Service & Support: Office of Service Provider must be located in the state of the Consignee; documentary evidence required.
• Service & Support: Dedicated/toll-free telephone number for service support.
• Service & Support: Escalation matrix with telephone numbers for service support.
• Certificates: Bidders must upload all certificates/documents sought in the Bid document, ATC, and corrigendum if any.
• BOQ: No items listed; suggests a general service/maintenance framework rather than a fixed-quantity purchase.
• Organization: Government procurement channel via GEM/Assam Labour & Employment Department; emphasis on compliance, accessibility, and vendor credibility.

Terms, Conditions & Eligibility

• EMD/Performance: Not explicitly stated; bidders must comply with standard EMD/guarantee norms and upload required certificates.
• Compliance: Mandatory submission of all certificates/documents as per bid document, ATC, and any corrigenda.
• Service Readiness: On-state service office and dedicated toll-free support are prerequisites for eligibility.
• Escalation: Bidders must provide a formal escalation matrix for timely issue resolution.
• Documentation: GST, PAN, and relevant licenses may be expected; ensure uploads align with bid terms.