Administration Of Medical Officer Esi Scheme Repair, Maintenance & Installation of Plant/Systems Assam Tender 2026
Progress
Key Highlights
- • State-based service office requirement with documentary evidence submission
- • Dedicated toll-free service support number mandatory
- • Escalation matrix with telephone numbers required
- • Mandatory upload of all certificates/documents as per BID/ATC/Corrigendum
- • No BOQ items; implies broad maintenance/installation service framework
- • Organization: Administration Of Medical Officer Esi Scheme under Assam Labour & Employment Department
- • GEM portal procurement channel; emphasis on compliance and vendor credibility
- • Local presence and responsive service are critical for eligibility
Tender Overview
The Administration Of Medical Officer Esi Scheme (assistance by Labour And Employment Department Assam) invites bids for repair, maintenance, and installation of plant, systems, and equipment. The scope targets service providers capable of ongoing support and installation within Assam, with an emphasis on after-sales service infrastructure and compliance. The opportunity specifies a local service presence, a dedicated support channel, and escalation procedures to ensure prompt issue resolution. The absence of BOQ items suggests a broad service/maintenance framework rather than a fixed quantity contract. A key differentiator is the requirement for a state-based service office and accessible support contacts, shaping a responsive, regionally anchored procurement approach.
Technical Specifications & Requirements
- Service & Support: Office of Service Provider must be located in the state of the Consignee; documentary evidence required.
- Service & Support: Dedicated/toll-free telephone number for service support.
- Service & Support: Escalation matrix with telephone numbers for service support.
- Certificates: Bidders must upload all certificates/documents sought in the Bid document, ATC, and corrigendum if any.
- BOQ: No items listed; suggests a general service/maintenance framework rather than a fixed-quantity purchase.
- Organization: Government procurement channel via GEM/Assam Labour & Employment Department; emphasis on compliance, accessibility, and vendor credibility.
Terms, Conditions & Eligibility
- EMD/Performance: Not explicitly stated; bidders must comply with standard EMD/guarantee norms and upload required certificates.
- Compliance: Mandatory submission of all certificates/documents as per bid document, ATC, and any corrigenda.
- Service Readiness: On-state service office and dedicated toll-free support are prerequisites for eligibility.
- Escalation: Bidders must provide a formal escalation matrix for timely issue resolution.
- Documentation: GST, PAN, and relevant licenses may be expected; ensure uploads align with bid terms.
Key Specifications
-
Product/Service: Repair, maintenance and installation of plant/systems/equipment (machinery) under ESI Scheme
-
Estimated value: Not specified; scope appears as ongoing service framework
-
Standards/Compliance: Not explicitly listed; bidders should align with common state procurement standards and IS/ISO where applicable
-
Delivery/Service locality: Assam; service office must be located in Consignee state
-
Warranty/Support: Not explicitly defined; required escalation and toll-free support imply ongoing service levels
-
Quality/Certification: Mandatory certificates as per bid/ATC; ensure up-to-date compliance
-
OEM/Brand: No specific brand mandate disclosed in data
Terms & Conditions
-
Local service office in Assam with documentary evidence is mandatory
-
Dedicated toll-free service number and escalation matrix must be provided
-
Upload of all certificates/documents referenced in Bid document/ATC/Corrigendum is required
Important Clauses
Payment Terms
Not explicitly specified; bidders should anticipate standard government terms and submit with bid documentation
Delivery Schedule
Not explicitly specified; tender emphasizes service availability and support rather than fixed delivery quantities
Penalties/Liquidated Damages
Not specified in provided data; bidders should monitor for LD provisions in final bid documents
Bidder Eligibility
-
Must have a registered service presence within Assam with verifiable documentary evidence
-
Demonstrate ability to provide dedicated toll-free service support and escalation process
-
Submit all certificates/documents as required in the Bid/ATC/Corrigendum
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Machinery equipment and installation; Machinery equipment and installation; Service Provider
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 4
GeM-Bidding-9083057.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
20-Mar-2026, 5:30 am
Opening Date
20-Mar-2026, 6:00 am
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates (relevant repair/maintenance/installation work in healthcare/policy schemes)
Financial statements or solvency certificate
EMD/Security deposit documents as per bid terms
Technical bid documents demonstrating service capability
OEM authorizations or certifications (if applicable)
Certificates/Documents sought in Bid Document, ATC and Corrigendum
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for repair maintenance tenders in Assam under ESI scheme?
To bid in Assam, ensure your service office is located in the Consignee state and submit all required certificates per ATC/Corrigendum. Provide a dedicated toll-free support number and a complete escalation matrix. Include GST, PAN, financial statements, and relevant experience certificates with the bid.
What documents are required for the Assam maintenance tender bid 2026?
Submit GST registration, PAN, experience certificates, financial statements, EMD documents, technical bid, and OEM authorizations if applicable. Ensure all certificates listed in the Bid Document, ATC, and Corrigendum are uploaded; lack of any may lead to rejection.
What are the technical requirements for service in Assam repair tender 2026?
Technical readiness includes establishing a state-based service office, providing a dedicated toll-free support line, and an escalation matrix with contact numbers. While no fixed BOQ exists, demonstrate capability for ongoing maintenance and installation services within Assam.
When is the submission deadline for the Assam service tender 2026?
The provided data does not specify a deadline. Bidders should monitor the GEM portal for the notice, ensure readiness of all mandatory documents, and align with the bid document’s specified submission date once released.
What are the EMD requirements for Assam repair and installation tenders?
The tender data does not reveal a fixed EMD amount. Prepare standard EMD documentation as per GEM terms and ensure submission aligns with the final bid documents and Corrigendum directions.
How to verify service readiness and escalation for Assam procurement?
Prepare a formal escalation matrix with telephone numbers, emails, and response times. Ensure the service office in Assam is verifiable, and provide proof of dedicated support channels to meet tender requirements.
What standards or certifications are expected for Assam maintenance bids?
While no explicit standards are listed, bidders should attach relevant certifications and ensure alignment with common IS/ISO practices where applicable, plus any specified in the ATC/Corrigendum for the ESI Scheme maintenance contract.
How to ensure compliance if BOQ items are not listed in the tender?
Treat this as a service framework; emphasize capability to perform maintenance and installation tasks, provide a robust service delivery plan, and include clear SLAs, response times, local presence proof, and escalation procedures in the bid.