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GEM

Urban Development And Environment Department Shivpuri MP - Overhead Sign Board AMC/CMC Repair Tender 2026 (ISO/Service Standards)

Bid Publish Date

25-Jun-2026, 12:59 pm

Bid End Date

11-Jul-2026, 5:00 pm

EMD

₹20,000

Location

SHIVPURI , MADHYA PRADESH
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Progress

Issue25-Jun-2026, 12:59 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • Escalation Matrix: Ensure a complete service support escalation matrix with phone numbers
  • • Dedicated toll-free service line requirement for ongoing maintenance
  • • 25% contract quantity/duration variation at issue or per ATC amendments
  • • FDR-based EMD submission acceptable with bank endorsement and pledge details
  • • No explicit product standards listed; ensure readiness to meet implied service quality
  • • OEM authorizations and certificates likely required per ATC and Corrigendum

Categories 2

WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

The opportunity is issued by the Urban Development And Environment Department for Shivpuri, Madhya Pradesh, focusing on Customized AMC/CMC for pre-owned overhead sign boards. The procurement scope centers on repair and maintenance services for overhead sign boards, with an Estimated Value not disclosed and an EMD of ₹20,000. The tender includes a 25% quantity or duration variation right at contract issue and post-issue, with the provision for scope expansion in lumpsum service contracts. The bidder must provide escalation contact details and a dedicated service support line. Documentation compliance is strict, with remedies for non-submission clearly outlined. This tender targets local signaling infrastructure upkeep and requires timely delivery and responsive post-sale support.

Technical Specifications & Requirements

  • Product/service: Overhead sign board repair & maintenance (AMC/CMC) for pre-owned assets.
  • Quantity/scale: Not disclosed in BOQ; contract allows up to 25% increase in quantity or duration.
  • Standards/quality: No explicit standards listed; bidders must ensure service capability and submit required certificates.
  • Delivery/installation: Delivery timelines and installation notes are not specified; bidders should prepare for rapid response and onsite maintenance.
  • Experience: Required presence of service support infrastructure (escalation matrix, dedicated support line). OEM authorization and certifications may be required per ATC.
  • Documentation: EMD via ₹20,000, or Fixed Deposit Receipt acceptable per ATC; submission of scanned FDR and hardcopy within 5 days of bid end date.

Terms, Conditions & Eligibility

  • EMD: ₹20,000; FDR option available with bank endorsement and pledged account.
  • Scope variation: 25% increase in quantity or duration allowed at contract issuance and with consent.
  • Service support: Escalation matrix with telephone numbers; dedicated toll-free line required.
  • Documentation: Upload all required certificates; non-submission risks rejection.
  • Payment terms: Not specified; bidders should align with standard government payment practices and ATC guidance.
  • Compliance: Bidder must meet ATC requirements; ensure submission of all demanded documents and OEM authorizations if applicable.

Key Specifications

  • Overhead sign board repair & maintenance service

  • EMD: ₹20,000; FDR acceptable with endorsements

  • 25% scope variation allowed

  • Dedicated service support line and escalation matrix

  • No explicit ISO/IS standards listed in tender text

Terms & Conditions

  • EMD amount and acceptable FDR submission

  • 25% variation in quantity/duration allowed

  • Escalation matrix and dedicated toll-free support line required

Important Clauses

Payment Terms

Not explicitly defined; bidders should follow standard government payment cycles and ATC guidance

Delivery Schedule

Delivery timing details are not specified; be prepared for rapid response and onsite maintenance commitments

Penalties/Liquidated Damages

LD terms not disclosed; ATC may include penalties for non-performance in forthcoming corrigendum

Bidder Eligibility

  • Experience in maintenance of signaling or overhead signage systems

  • Financial capacity evidenced by 2-3 years of statements and turnover capability

  • Submission of EMD ₹20,000 via DD/FDR with pledge details

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - REPAIRING AND MAINTENANCE OVERHEAD SIGN BOARD; NA; Comprehensive Maintenance Contract (CMC); Not Applicable; No

Authority Records

URBAN DEVELOPMENT AND ENVIRONMENT DEPARTMENT

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Documents 6

GeM-Bidding-9517306.pdf

Main Document

Payment Terms & Condition

PAYMENT

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates showing relevant maintenance of overhead sign boards

4

Financial statements (last 2-3 years) to establish financial stability

5

EMD submission document (₹20,000) or fixed deposit receipt (FDR) with pledge details

6

Technical bid documents and any OEM authorizations

7

Escalation matrix and dedicated service line details

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for overhead sign board AMC tender in Shivpuri MP 2026

Bidders should submit GST, PAN, experience certificates, financials, and EMD ₹20,000 (or FDR with pledge). Provide escalation matrix and dedicated service line. Ensure compliance with ATC requirements and upload OEM authorizations if applicable; 25% scope variation is permitted at contract issuance.

What documents are required for Shivpuri signage maintenance tender

Required documents include GST certificate, PAN, recent financial statements, experience certificates in signage maintenance, EMD/FDR submission, technical bid documents, OEM authorizations if mandated, and an escalation matrix with dedicated service contact details.

What are the EMD submission options for this MP tender

Bidder may submit EMD as ₹20,000 in cash/online or as Fixed Deposit Receipt endorsed to the purchaser; FDR must state withdrawal conditions and be backed by a covering letter; scanned proof plus hardcopy submission within 5 days after bid end date.

What is the scope variation allowance for this maintenance contract

The buyer permits up to 25% increase in contract quantity or duration at contract issue, with consent for service expansions in lumpsum maintenance agreements, ensuring bidders plan scalable support.

What service support requirements exist for this tender

Bidders must provide an escalation matrix with telephone numbers and a dedicated toll-free line for service support; 24/7 availability is implied for maintenance of overhead sign boards and timely issue resolution.

Are there any explicit standards or certifications required for bidders

No explicit standards are listed in the basic tender text; bidders should anticipate ATC guidance calling for OEM authorizations and standard service certifications as part of the final ATC/Corrigendum.

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