Indian Air Force Repair & Overhauling Service for Multifunction Machines and Taxiway Guidance Signs Tender 2025

Tender Overview

The Indian Air Force (Department of Military Affairs) invites bids for Repair and Overhauling Services covering Multifunction Machines (MFM) and Taxiway Guidance Signs. Estimated value and quantities are not disclosed in the available data. The tender emphasizes service availability, service support channels, and supplier legitimacy, with a requirement for a local service office and a toll-free support line. The scope centers on maintenance services rather than original equipment supply, with emphasis on ongoing post-contract service and accountability. Unique aspects include mandatory documentation for past experience and a stringent corporate eligibility framework to prevent obsolescence of parts and ensure continued market life. This tender targets qualified service providers capable of delivering reliable repairs, supported by documented client experience and geographic presence in the consignee state. Tender in India procurement language and the involvement of a national defense buyer indicate strict compliance, traceability, and ongoing after-sales support requirements.

Technical Specifications & Requirements

• Product/Service: Repair and Overhauling Service for Multifunction Machines (MFM) and Taxiway Guidance Signs; no BOQ items listed.
• Shelf Life: Spare parts must have minimum 2 years shelf life; on supply date, at least 1 year usable life remaining.
• Obsolescence control: Offered items must have at least 7 years residual market life; cannot be declared end-of-life by the OEM within this period.
• Service & Support: Local service office in the state of the consignee; dedicated toll-free support number; escalation matrix for service issues.
• Past Experience Proof: Acceptable documents include contract copies with invoices and self-certifications, execution certificates, or third-party notes.
• Documentation: Bidders must ensure submission of required certificates and evidence per ATC. No BOQ quantities are specified.

Terms, Conditions & Eligibility

• EMD/Financials: Not disclosed in the data; bidders must meet financial standing criteria and provide undertaking against liquidation or bankruptcy.
• Assignment/Sub-contracting: Contract assignment or sub-contracting requires prior written consent from the buyer; ultimate liability remains with the original contractor.
• Office of Service Provider: Must be located in the consignee state; documentary evidence required.
• Warranty/Support: Ongoing service support and escalation procedures must be clearly defined; dedicated/toll-free contact and escalation matrix required.
• ATC Compliance: Upload of relevant certificates/documents is mandatory; non-submission can lead to rejection.
• Experience Verification: Past experience can be demonstrated via multiple accepted documents, including client certificates and invoices.