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Urban Development & Housing Department Bihar CCTV Integrated Security Surveillance Tender 2026 ISO 9001 ISO 27001 STQC

Bid Publish Date

01-Jun-2026, 12:50 pm

Bid End Date

11-Jun-2026, 1:00 pm

EMD

₹3,80,000

Location

ARARIA , BIHAR

Progress

Issue01-Jun-2026, 12:50 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • OEM authorization mandatory from a reputed camera manufacturer with ₹50 Crores annual turnover
  • STQC compliance along with ISO 9001:2015 and ISO 27001 certifications required
  • ONVIF compliance: Profile S/G/T for CCTV cameras
  • MAC address binding mandatory for all cameras
  • Enterprise-grade installation materials: OFC, Cat-6, PoE switches; branded components only
  • EMD ₹380,000; submission via DD or online with hardcopy delivery within 5 days
  • BOQ-based Lump Sum pricing; no technical deviation from BOQ
  • 3 government surveillance projects experience required

Tender Overview

Urban Development And Housing Department Bihar seeks an integrated security surveillance system service to enhance municipal safety and asset protection across town/city-level deployments. Estimated EMD: ₹380,000. The procurement emphasizes CCTV installation, remote video monitoring, and traffic/visitor management within a government municipal framework. Bidders must provide OEM authorization from a reputed camera manufacturer with a minimum annual turnover of ₹50 Crores and STQC compliance, plus ISO 9001:2015 and ISO 27001 certificates. Equipment standards require ONVIF conformance (Profile S/G/T) and MAC address binding. Supplier must deploy enterprise-grade cables and peripherals (e.g., OFC, Cat-6, PoE switches) from trusted brands like Cisco, D-Link, Finolex, Polycab. A single Lump Sum/Project-based price must align with the signed BOQ. Unique scope includes security, theft prevention, public safety, and remote monitoring across municipal assets.

Key differentiators include mandatory OEM authorization, formal ISO and BIS certifications, and adherence to government-procurement directions for STQC, PoE, and enterprise-grade components. The tender emphasizes rigorous site inspection and PoC-compliance, with strict prohibition on substandard passive components. The procurement aligns with state-level urban safety mandates and municipal security modernization programs.

Technical Specifications & Requirements

  • EMD amount: ₹380,000; payable via Demand Draft or online and to be delivered with bid.
  • Experience criteria: minimum 3 surveillance projects for Town/City/Government bodies.
  • OEM Authorization: valid letter from a camera manufacturer; annual turnover ₹50 Crores; STQC compliant.
  • Certifications: ISO 9001:2015, ISO 27001, BIS registration; cameras must be ONVIF (Profile S/G/T).
  • Equipment standards: MAC binding, enterprise-grade cables (OFC, Cat-6), PoE switches; brands: Cisco, D-Link, Finolex, Polycab or equivalent.
  • BOQ compliance: price must reflect uploaded BOQ; no deviation from technical specs.
  • Installation notes: ensure secure installation aligned with municipal specifications; site inspection required.
  • Delivery/Installation: as per tender terms; warranty details to be provided per OEM.

Terms, Conditions & Eligibility

  • EMD: ₹380,000; must be submitted with bid (DD or online) and hardcopy to be delivered within 5 days post bid end.
  • Eligibility: bidder must not be under liquidation or bankruptcy; provide undertaking.
  • Experience: at least 3 government surveillance projects in similar scope.
  • OEM & Certifications: mandatory OEM authorization; STQC-compliant; ISO 9001:2015 & ISO 27001; BIS registration; ONVIF compliant cameras; MAC address binding.
  • Materials & Installation: OFC, Cat-6 cables, PoE switches from branded suppliers; substandard components rejected at site.
  • Pricing: quotes must be strictly based on BOQ; no deviations for technical specs or SLAs.
  • Delivery & Payment: terms to be defined in contract; ensure timely delivery and acceptance testing per BOQ.
  • Warranty/SLAs: to be provided; penalties/LDs as per project terms.

Key Specifications

    • CCTV cameras with ONVIF Profile S/G/T compliance
    • MAC address binding support
    • OEM authorization letter from reputed manufacturer
    • ISO 9001:2015 and ISO 27001 certifications
    • BIS registration for specific camera models
    • Enterprise-grade OFC cables, Cat-6, PoE switches (Cisco/D-Link/Finolex/Polycab)

Terms & Conditions

  • EMD of ₹380,000 to be submitted with bid and hard copy within 5 days

  • OEM authorization with ₹50 Crores turnover and STQC compliance required

  • BOQ-based pricing; strict adherence to technical specifications

Important Clauses

Payment Terms

EMD ₹380,000; payment terms to be defined in contract; DD or online acceptable

Delivery Schedule

Delivery/installation as per BOQ; site inspection required; PoC compliance mandatory

Penalties/Liquidated Damages

Penalties to be defined in contract; compliance with SLAs and timely delivery emphasized

Bidder Eligibility

  • No liquidation, court receivership, or bankruptcy

  • Minimum 3 government surveillance installation projects

  • OEM authorization from camera manufacturer with ₹50 Crores turnover

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - Theft Prevention, Facility/Asset Protection, Public Safety, Remote Video Monitoring, Employee Safety, Traffic Monitoring, Speed Detection Solution, Vehicle Management, Visitor Management, Vandalism De..

Authority Records

URBAN DEVELOPMENT AND HOUSING DEPARTMENT
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Documents 4

GeM-Bidding-9377574.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Pan card

3

Experience certificates for at least 3 government surveillance projects

4

Financial statements (last 3 years) demonstrating turnover

5

EMD submission proof (DD or online payment receipt)

6

OEM authorization letter from camera manufacturer

7

ISO 9001:2015 and ISO 27001 certificates

8

STQC compliance documentation

9

BIS registration certificates for camera models

10

Proof of MAC address binding capability

11

Technical bid-document and signed BOQ

Frequently Asked Questions

How to bid for CCTV surveillance tender in Bihar with OEM authorization

To bid, ensure OEM authorization from a reputed camera manufacturer, have ISO 9001:2015 and ISO 27001 certificates, and provide STQC-compliant equipment. Submit EMD of ₹380,000 via DD or online, along with BIS registration and MAC binding proof. Include BOQ-aligned pricing and 3 government project experiences.

What documents are required for Bihar CCTV procurement submission

Submit GST, PAN, 3 years of financial statements, experience certificates for 3 government surveillance projects, OEM authorization letter, ISO 9001/27001 certificates, STQC, BIS registrations, EMD proof, and signed BOQ. Include MAC binding and ONVIF conformity documentation for cameras.

What are the technical standards for cameras in this project

Cameras must be ONVIF compliant (Profile S/G/T), with MAC address binding; STQC validated; ISO 9001:2015 and ISO 27001 certifications; BIS registration for the camera models. OEM authorization is mandatory from a manufacturer with ₹50 Crores turnover.

What is the EMD amount and payment method for this tender

The Earnest Money Deposit is ₹380,000. It can be submitted via Account Payee Demand Draft in favour of EXECUTIVE OFFICER, payable at NAGAR PANCHAYAT RANIGANJ or online, with the scanned proof uploaded and the hardcopy delivered within 5 days after bid end.

What is the required experience for bidders in this Bihar tender

Bidders must have installation and commissioning experience on at least 3 surveillance projects for Town/City/Government bodies; noncompliance risks rejection. Document experience certificates and project references with clear scope, installation dates, and client names.

What installation materials are specified for this CCTV project

Only enterprise-grade components are allowed: OFC cables, Cat-6 cables, and PoE switches from brands like Cisco, D-Link, Finolex, or Polycab; substandard or unbranded passive components will be rejected during site inspection.

When is BOQ-based pricing required for this procurement

Pricing must be strictly based on the uploaded BOQ signed by the Municipal Engineer; no deviations from the BOQ or technical specs are permitted. Ensure all line items reflect the exact quantities and unit rates in the BOQ.

What about warranty and SLAs for the CCTV system

Warranty and SLA terms will be defined in the contract but must align with OEM standards; ensure PoC validation, timely maintenance, and service response; include warranty duration and support SLAs in the bid response.

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