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Central Water Commission Custom Bid for Services Tender New Delhi Delhi 2026 - OEM Certificates, MSME, PAN/TIN & GST Compliance

Bid Publish Date

17-Feb-2026, 5:20 pm

Bid End Date

10-Mar-2026, 6:00 pm

Value

₹19,88,852

Location

NEW DELHI , DELHI

Progress

Issue17-Feb-2026, 5:20 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 1

SERVICES

Tender Overview

The Central Water Commission (CWC), New Delhi, invites a service bid for CAMC-like service and support. Estimated value is ₹1,988,852. Location is New Delhi, Delhi 110001 with a focus on service and maintenance rather than goods. Bidders must establish a local service office in the consignee’s state, comply with PAN/TIN, GST, and non-blacklisted status, and attend pre-bid clarifications. OEM certifications for all brands are required, with MSME eligibility highlighted. The contract may extend for one additional year subject to performance and mutual consent. A mandatory site visit and pre-bid declaration are required, along with an escalation matrix for service support.

Technical Specifications & Requirements

  • Service scope: Dedicated maintenance/AMC-like service and support for specified brands (OEM certificates required for all brands installed).
  • Location requirement: Office must be located in the state of the consignee; documentary evidence must be submitted.
  • Documentation: Valid PAN/TIN, GST registration, MSME certificate, and OEM certificates. Upload undertakings for non-bankruptcy, non-liquidation, and non-blacklisting.
  • Additional clauses: CAMC rate per item, pre-bid meeting declaration, site visitation, and escalation matrix for support.
  • Conditions: No BOQ items listed; bidders must visit site and provide a comprehensive service plan with timelines and response commitments.

Terms & Eligibility

  • EMD: Not specified in data; ensure readiness of bid security as per competitive norms.
  • Financial/ownership: Bidder must not be under liquidation or similar proceedings; provide undertaking on firm letterhead.
  • Compliance: Upload all required certificates; OEM authorization for brands installed; CAMC pricing for each item; pre-bid meeting attendance declaration.
  • Relationship: Bidder’s staff must avoid close relatives posted in CWC HQ/NCR as specified; provide an undertaking.
  • Term renewal: Contract extension possible for one year with mutual consent based on service quality.

Key Specifications

  • Product/Service: Custom Bid for Services (AMC/maintenance) for installed brands

  • Locations: Office must be located in the consignee state; site visit required

  • Standards/Certifications: OEM certificates for all installed brands; PAN/TIN, GST

  • Documentation: MSME certificate; undertaking for non-liquidation/non-bankruptcy/non-blacklisting

  • Pricing: CAMC rate to be mentioned per item; escalation matrix required

  • Delivery/Support: Escalation matrix, response time commitments, and annual extension option

  • Warranty/Support: Not explicitly stated; assume standard service support terms

Terms & Conditions

  • Local service office requirement in consignee state

  • Mandatory OEM certifications and MSME eligibility

  • Site visit and pre-bid meeting declaration

  • PAN/TIN and GST compliance must be uploaded

  • CAMC rate per item and escalation matrix required

Important Clauses

Payment Terms

Not specified in data; bidders should expect standard AMC payment terms upon acceptance and delivery of service

Delivery Schedule

Site visit required; service delivery commitments and response times to be defined in bid; extension possible by mutual consent

Penalties/Liquidated Damages

Not specified; bidders should inquire during pre-bid; contract may include SLAs and performance penalties

Bidder Eligibility

  • Not under liquidation or bankruptcy; statutory undertakings required

  • OEM certificates for all installed brands; MSME certificate mandatory

  • PAN/TIN and GST registration; local service office in consignee state

Documents 8

GeM-Bidding-8894981.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

BOQ Document

BOQ

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

PAN/TIN card (signed copy) uploaded with bid

2

GST Registration Certificate (signed copy) uploaded with bid

3

MSME certificate (valid)

4

OEM certificates for all brands installed (or declaration if not available for any brand)

5

Undertaking of non-blacklisting and non-bankruptcy

6

Pre-Bid Meeting Declaration (attended and agreed to terms)

7

Site visit proof/confirmation

8

CAMC rate schedule for each item

9

Escalation matrix for service support

10

Evidence of local service office in consignee state

11

Proof of financial standing (where required by ATC)

Frequently Asked Questions

Key insights about DELHI tender market

What documents are required for the Central Water Commission service bid in New Delhi 2026?

Bidders must submit PAN/TIN, GST registration, MSME certificate, OEM certifications for installed brands, and undertakings for non-bankruptcy and non-blacklisting. Also include pre-bid meeting declaration, site visit confirmation, CAMC rate per item, and an escalation matrix. Upload evidence via GEM portal.

How to prove eligibility for the Central Water Commission CAMC tender in Delhi?

Show valid PAN/TIN and GST certificates, MSME certification, and an OEM authorization for all installed brands. Provide local service office proof in the consignee state, site visit confirmation, and non-liquidation undertakings. Ensure the bid includes CAMC pricing and escalation details.

What is the required CAMC pricing format for this Delhi tender?

Provide a per-item CAMC rate schedule clearly listing each installed brand, model, and service scope. Include any maintenance intervals and response times in the pricing sheet. The CAMC rates must be submitted with the bid through the GEM portal.

When is the pre-bid meeting and what should bidders prepare for Delhi service bid?

Bidders must attend the pre-bid meeting, submit a Pre-Bid Declaration, and upload site visit plans. Prepare questions on OEM certification acceptance, escalation matrix, and local office proof. Ensure all certificates and undertakings are ready for upload.

What certifications are mandatory for installed brands in the Delhi CAMC tender?

Mandatory OEM certificates for all installed brands; if any brand lacks an OEM certificate, the bid still stands if others are certified. Ensure certificates align with the specified brands and uploaded documents reflect current approvals.

What are the eligibility criteria for MSME bidders in this New Delhi service tender?

MSME bidders must provide a valid MSME certificate and demonstrate financial capability, with PAN/TIN and GST compliance. Also, upload the MSME certificate along with local office evidence and OEM authorizations for installed equipment.

What is required to demonstrate compliance with non-bankruptcy and non-blacklisting for Delhi bid?

Submit formal undertakings on the bidder's letterhead confirming no past liquidation, bankruptcy, or blacklisting, as per ATC. Include a signed statement in the GEM bid package and ensure consistency across all submitted documents.

What is the scope of service and escalation for the Delhi CAMC bid?

Scope includes maintenance and service support for installed brands with an escalation matrix for telecom/helpdesk and on-site response. Provide a documented escalation path, contact details, and expected response times in the technical bid.

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