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South East Central Railway Telephone Instrument Tender Raipur Chhattisgarh 2026 ISI/Mtcte Standards

Bid Publish Date

27-May-2026, 5:46 pm

Bid End Date

06-Jun-2026, 6:00 pm

Location

RAIPUR , CHHATTISGARH
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Progress

Issue27-May-2026, 5:46 pm
AwardPending
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Quantity

548

Bid Type

Single Packet Bid

Tender Overview

The South East Central Railway, a unit of Indian Railways, invites bids for the supply of Telephone Instruments (corded and cordless) under the QUANTITY/VARIETY scope with a supply-only commitment. Location: RAIPUR, CHHATTISGARH (492001). The ATC mandates TEC MTCTE certification and bid-specific OEM authorization. The contract allows a ±25% quantity variation and a minimum 30-day extension, with a 30-month warranty on delivered materials. The scope emphasizes a complete goods supply including required accessories and standard features, and requires compliance with listed performance characteristics.

Technical Specifications & Requirements

  • Product category: Telephone Instrument - Corded and Cordless; general phone features such as connecting cord length, mounting position, and connecting jack
  • Key technical aspects: type of telephone, intercom controller, total intercoms in system, answering machine, line type, display type and display, memory for incoming/outgoing calls, recording duration, phonebook capacity
  • Physical and usability details: colour, material, weight, salient features for ringing/dialing/menu operations
  • Accessories: scope of inclusions; explicit inclusion of all required accessories in supply
  • Compliance and certification: TEC (ER) MTCTE certificate required with bid; bid-specific OEM authorization; warranty term: 30 months from supply; certificate to be produced at delivery
  • Warranty/Delivery: 30-month warranty; delivery terms aligned with option clause and extended delivery time calculations
  • Brand/OEM: bid must include OEM authorization directly from manufacturer

Terms, Conditions & Eligibility

  • Scope: Only supply of goods; no installation services indicated
  • EMD/Guarantee: Not explicitly stated in provided data; bidders should verify MTCTE TEC and OEM authorization submissions
  • Documentation: TEC certificate, bid-specific OEM authorization, warranty certificate at delivery, and compliance with additional specifications
  • Warranty: 30 months from date of supply; warranty certificate to be submitted at consignee delivery
  • Delivery/Option: Quantity may be increased/decreased by up to 25% during contract with time extensions as per formula; minimum extension 30 days
  • Inspection: Post-receipt inspection by consignee against GC/TC; pre-dispatch inspection not specified
  • Penalties: Not detailed; likely governed by ATC and contract terms

Key Specifications

  • Product: Telephone Instrument - Corded and Cordless

  • Key features: Connecting cord length, mounting position, connecting jack, intercom controller, total intercoms, answering machine, line type, display type and display, memory for incoming/outgoing calls, recorded messages

  • Physical: Colour, Material, Weight

  • Performance: Salient features for Ringing/Dialing/Menu/Instrument

  • Warranty: 30 months from date of supply; warranty certificate required at delivery

  • Certification: MTCTE TEC certificate; OEM authorization must accompany bid

  • Scope: Supply of goods only; no installation services specified

Terms & Conditions

  • Quantity variation up to ±25% with proportionate delivery extensions and a minimum 30-day extra time

  • TEC MTCTE certificate and bid-specific OEM authorization are mandatory for bid submission

  • Warranty of 30 months; warranty certificate must be provided at consignee delivery

Important Clauses

Payment Terms

Not explicitly stated; payment terms likely in line with standard government procurement and ATC terms. Bidders should expect release after verification of delivery and conformity with MTCTE and OEM authorization.

Delivery Schedule

Delivery period commences per original delivery order; additional time calculated as (Increased quantity ÷ Original quantity) × Original delivery period with a minimum 30 days, and may extend to the original delivery period during option exercise.

Penalties/Liquidated Damages

Not specified in data; typical terms may apply via contract, aligned with ATC and warranty provisions.

Bidder Eligibility

  • Must provide TEC MTCTE certification for the offered model

  • Must submit bid-specific OEM authorization from the original equipment manufacturer

  • Must have prior experience supplying telephone instruments to government or large-scale entities

  • Must demonstrate financial capability via latest financial statements

  • Must meet GST/PAN compliance and provide relevant registrations

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Telephone Instrument - Corded and Cordless (Q2)

Authority Records

MINISTRY OF RAILWAYS
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Documents 3

GeM-Bidding-9322546.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Connecting Cord Length with each instrument (mtrs) 2M
Generic Types of Telephone Single push button
Generic Calling way Conference call, Outside call, Handset to hand set/ inercom facility
Generic Mounting position both desk and wall mounting
Generic Connecting Jack RJ 11
Generic Intercom conntroller 1+1, 1+2, NA
Generic Total No of intercom with system 1, 2, 3, NA
Generic Answering Machine Yes, No Or higher
Generic Line Type Single, Double Or higher
Display Display Type LCD Display
Display Display Yes, No Or higher
Memory No of Incoming call Memory 0 - 50
Memory Recording duration of Message(In case of Answering Machine) 0 - 60
Memory No of outgoing call memory 0 - 50
Memory No. of recorded message(In case of Answering Machine) 0 - 100
Memory Number of Phonebook Entries Records 0 - 1000
Others Colour Black/grey
Others Material ABS
Others Weight 0.0 - 500.0 Or lower
Features Salient Features(All features of Ringing/Dialing/Menu/Instrument) Ringer Volume Control, Basic PBT, Works on PBX system Comptability, Volume Control, Hearing-Aid Handset, Traditional Bell Sound Ringer, Data Port, Line Power Mode, Last Number Redial, Call Screen/Intercept, Time and Date Stamp, Message Counter, Message guard memory for power failure, Ringer melodies (user selectable), call share functions, Voicemail Waiting Indicator, Tone/pulse switchable, Caller ID Function, Pause/Hold function, Redial facility, Mute function, Flash, Alarm facility, Hands free two way speaker phone, 2.4GHz frequency support
Accessories Accessories inclusive in the scope of the supply Suitable Handset Cord, Suitable Line Cord, Handset Wall-mount bracket, User Manual
Warranty/Services Warranty 1, 2, 3, 4, 5 Or higher

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Required Documents

1

TEC (ER) Certificate under MTCTE for the offered model (to be submitted with offer)

2

Bid-specific OEM authorization from the Manufacturer on company letterhead with signatory details

3

Warranty certificate to be submitted at the time of delivery to Consignee

4

GST registration certificate

5

Permanent Account Number (PAN) card

6

Experience certificates for similar telephone equipment supply

7

Financial statements showing financial stability

8

Technical bid documents demonstrating compliance with the product specifications

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for telephone instrument tender in Raipur Chhattisgarh 2026?

To bid, ensure TEC MTCTE certification for your model and obtain bid-specific OEM authorization on your letterhead. Submit warranty certificates, GST/PAN, financial statements, and experience certificates. The contract allows ±25% quantity variation and requires a 30-month warranty from supply; delivery terms follow ATC conditions.

What documents are required for the Raipur railway phone tender 2026?

Submit TEC MTCTE certificate, OEM authorization from the manufacturer, warranty certificate, GST certificate, PAN card, experience certificates for similar supplies, and financial statements. Include technical bid documents proving compliance with product specifications and accessory inclusions in scope.

What are the technical specifications for the telephone instrument tender?

Specifications cover corded and cordless types, including connecting cord length, mounting position, connecting jack, intercom controller, total intercoms, answering machine, line type, display type and display, memory capacity, and phonebook entries. Also required are colour, material, weight, and salient features for ringing/dialing/menu.

When is the delivery extension period for additional quantity in this tender?

Delivery extensions are calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. The purchaser may extend while exercising the option clause, up to the original delivery period.

What is the warranty requirement for supplied telephone instruments?

Warranty is 30 months from the date of supply, with a warranty/guarantee certificate to be submitted at the time of delivery to the consignee. MTCTE certification and OEM authorization are mandatory prerequisites.

What inspections are conducted before acceptance of goods?

Post-receipt inspection is performed by the consignee against the GC/TC. Pre-dispatch inspection is not indicated in the available terms; ensure compliance with post-receipt checks and provide all required certificates with delivery.

What standards and certifications must the bid comply with for railways?

Bids must include MTCTE TEC certification for the offered model and bid-specific OEM authorization. Products should align with standard telephone specifications and warranty obligations, with accessories included in the scope of supply.

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