Indian Army Repair & Maintenance of UPS, printers, photocopiers Indore Madhya Pradesh 2026

To bid, ensure your firm has an in-state service office, provide a dedicated toll-free support number and an escalation matrix. Submit past experience proofs (contracts, client certificates) and all required certificates. Quote a single lumpsum for repair & maintenance including labor; be prepared for up to 25% scope variation.

Submit GST, PAN, and the specified experience proofs (contract copies with invoices or execution certificates). Include evidence of in-state service facility, a dedicated toll-free support number, escalation matrix, and all certificates referenced in ATC/Corrigendum. Ensure BOQ is not required since items are consolidated in lumpsum pricing.

Scope covers comprehensive repair, servicing, overhauling, restoration and refurbishment of UPS systems, printers, photocopiers, room heaters, and paper shredders at government offices. All labor and service charges must be included in a single lumpsum price; no separate reimbursement for spare parts is allowed.

Bidders must provide a dedicated toll-free service line and a formal escalation matrix with contact numbers. The Office of Service Provider must be in the consignee state, with documentary evidence. SLBR52 inspection reference implies adherence to standard service and quality checks.

Bidders must accept up to a 25% increase or decrease in contract quantity or duration at bid issue. Post-issuance, variations can be up to 25% only. This requires flexible resource planning and a scalable price model to accommodate potential changes.

Eligibility includes non-liquidation status, in-state service facility, dedicated support line, and ability to provide the specified past-experience proofs. Ensure submission of all required certificates and documents as stated in ATC/Corrigendum; the bid may be rejected for missing documentation.

The tender specifies a lumpsum price covering all labor; there is no stated advance or milestone payment schedule in the data. Delivery is onsite, under a comprehensive repair basis, with claims processed per standard Army procedure once service milestones are met and documentation verified.

Yes, SLBR52 inspection is referenced in the terms, signaling adherence to formal inspection and quality checks. Ensure your service procedures align with this inspection protocol and submit evidence of compliance with relevant standard checks during bid submission.