Central Railway Pune Healthcare Kitchen and Dietary Service Tender 2026 Maharashtra - IS 550/ISO Standards 2026

Tender Overview

Central Railway, Indian Railways invites bids for Healthcare Kitchen and Dietary Service at the Sub-Divisional Railway Hospital Daund, Pune, Maharashtra. The scope covers Full Regular Diet, with items like TEA/COFFEE 150 ML per cup, MILK 150 ML per cup, BREAKFAST, LUNCH, DINNER. Estimated value is ₹11,68,000 and the EMD is ₹23,500. The contract allows a 25% variation in quantity or duration at issue and post-award, with supplier acceptance required. Bidders must ensure presence of a state-based service office, and readiness to supply within the regional framework. This opportunity emphasizes compliance with statutory documentation and prior government service experience, with a focus on reliable, health-regulated meal provisioning for railway personnel and patients.

Technical Specifications & Requirements

• EMD amount: ₹23,500; payment/Deposit terms to follow GeM guidelines or FDR arrangements.
• Estimated contract value: ₹11,68,000; scope includes daily meal provisions (breakfast, lunch, dinner) plus beverages (tea/coffee 150 ml, milk 150 ml) per unit.
• Variation clause: up to 25% change in quantity or contract duration at tender issue; post-award acceptance required.
• Office requirement: Service provider must maintain an office within the consignee state (Maharashtra).
• Support & escalation: Dedicated toll-free service number and escalation matrix for service support.
• Documentation requirements: Upload vital certificates with bid; FDR/EMD submission via online/offline modes; hard copies of FDR due within specified days.
• Past performance: Evaluation includes evidence of similar government or PSU services in the last 3 years.
• BOQ: No items listed; bidders should prepare for service-based evaluation rather than product quantities.

Terms, Conditions & Eligibility

• EMD submission: ₹23,500 via online payment or Fixed Deposit Receipt (FDR) in the name of Senior Divisional Finance Manager, Central Railway, Pune Division; FDR endorsement required for release.
• PBG/FDR: Successful bidder may furnish FDR against PBG; original FDR to be delivered within 15 days of award.
• Office presence: Service provider must operate from an office in the state of Maharashtra (consignee location).
• Support infrastructure: Dedicated toll-free number and a formal escalation matrix must be provided.
• Documentation: Upload all required certificates; non-submission may lead to bid rejection as per ATC rules.
• Past performance: Demonstrate experience in similar healthcare/dietary service contracts in central/state govt or PSU within last 3 years.
• Bid evaluation: Technical evaluation based on the 3 listed documents; no new documents considered after bid opening.