GEM

Gujarat Health & Family Welfare Department Facility Management Services Tender 2025 – Lump-Sum Healthcare Support with 25% Adjustment

Bid Publish Date

28-Nov-2025, 5:40 pm

Bid End Date

08-Dec-2025, 6:00 pm

EMD

₹30,000

Progress

Issue28-Nov-2025, 5:40 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Critical OEM/brand requirements: Not specified
  • • Technical certifications: Not specified
  • • Special clauses: 25% quantity/duration adjustment; excess settlement option with documentation
  • • Eligibility: bidder must be solvent (not under liquidation) and have an in-state Gujarat service office
  • • Warranty/AMC: Not specified
  • • Penalties: Not specified
  • • Delivery/ installation: In-state office requirement; service support line and escalation matrix
  • • Other: EMD ₹30,000; DD payable at Songadh; no BOQ items

Tender Overview

The Gujarat Health & Family Welfare Department seeks a lump-sum Facility Management Services contract to deliver healthcare support and consumables included in contract cost. The opportunity targets providers with a local in-state office, bid submission with an EMD of ₹30,000, and experience meeting regulatory standards. Bid clauses allow a +/- 25% change in contract quantity or duration at issue and post-issuance, ensuring flexibility while maintaining the total contract value. An option for excess settlement permits additional charges with documented justification, not exceeding the order’s excess cap.

Technical Specifications & Requirements

  • Service category: Facility Management Services – Lump Sum for healthcare facilities, with consumables included in contract cost.
  • EMD: ₹30,000 (via DD or online submission; DD payable at Songadh).
  • Contractor must maintain a dedicated/state-based service office in Gujarat; provide a dedicated toll-free support line and an escalation matrix.
  • Past/project experience accepted via multiple formats (contracts, invoices, execution certificates, or third-party notes); ensure non-liquidation status.
  • No BOQ items listed; vendor to align with service scope in the contract terms; emphasis on service availability and post-sales support.
  • Compliance: upload all required certificates; non-submission risks rejection; terms include option and excess settlement features.

Terms, Conditions & Eligibility

  • Quantity/duration adjustments up to 25% at contract issue and post-issuance.
  • Excess settlement allowed with documented additional charges, not exceeding order cap.
  • Bidder must not be in liquidation or bankruptcy; submit undertaking.
  • Service office in Gujarat and dedicated toll-free support with escalation matrix.
  • EMD submission via ₹30,000 or equivalent DD; payment terms to be clarified in tender docs.
  • Past experience evidence acceptable in multiple formats; strict compliance with bid terms is required.

Key Specifications

  • Service category: Facility Management Services – Lump Sum

  • EMD amount: ₹30,000

  • Delivery/availability: in-state Gujarat office requirement; toll-free support

  • Experience proof: multiple formats accepted (contracts, invoices, execution certificates)

  • Excess settlement: applicable with documentation; total invoice not exceeding order cap

Terms & Conditions

  • EMD: ₹30,000 via Demand Draft payable at Songadh or online

  • 25% quantity/duration adjustment allowed at contract issue and post-issuance

  • Office location requirement: service provider in Gujarat with dedicated support

Important Clauses

Payment Terms

EMD of ₹30,000; DD payable at Songadh; payment terms to be finalized in contract.

Delivery Schedule

Service availability must be established via in-state office; ongoing support with toll-free line and escalation matrix.

Penalties/Liquidated Damages

Not explicitly specified in data; bidders should expect standard SLA-based penalties in final contract.

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Must maintain a dedicated service office within Gujarat

  • Proven past experience through contract/invoice or equivalent documentation

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GEM

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates or past contract proofs (multiple accepted formats)

4

Financial statements or proof of financial standing

5

EMD submission document (DD or online receipt)

6

Technical bid documents and certificates requested in ATC

7

OEM authorization or supplier certificates (if applicable)

8

Undertaking not in liquidation/bankruptcy

Frequently Asked Questions

How to bid on the facility management services tender in Gujarat 2025?

Bidders must meet eligibility criteria, submit EMD ₹30,000 via DD payable at Songadh or online, provide in-state Gujarat office proof, and attach past experience documents. Ensure compliance with terms, ISI/ISO standards if specified later, and include all required certificates.

What documents are required for the Gujarat health tender submission 2025?

Required documents include GST certificate, PAN, experience proofs (contracts, invoices or client certificates), financial statements, EMD submission proof, technical certificates, OEM authorizations if applicable, and an undertaking that the bidder is not in liquidation.

What is the EMD amount for the Gujarat healthcare service bid 2025?

The EMD is ₹30,000. Submit via Demand Draft in favor of SUPERINTENDENT, SUB DISTRICT HOSPITAL, Songadh or through the online bid gateway as specified in the tender document.

What is the 25% quantity/duration adjustment clause in this tender?

The contract allows a ±25% change in quantity or duration at the time of issue and after issuance. Bidders must accept revised quantities or durations; this clause provides flexibility to accommodate demand and project timelines.

What is the required service office location for bidders in this tender?

Bidders must have a dedicated service office located within the state of Gujarat to ensure timely service delivery and support; documentary evidence must be submitted with the bid.

What is the excess settlement option in this tender?

Excess settlement permits additional charges up to a specified percentage of the item-level total value. Bidders must declare applicability during invoice creation and submit required supporting documents; total invoice value cannot exceed the defined excess cap.

What deliverables are expected for the service support in Gujarat?

A toll-free service line, an escalation matrix for service support, and ongoing availability in-state; ensure all certificates and compliance documents are uploaded to avoid bid rejection.

What are the past experience proof options accepted for this tender?

Acceptable proofs include contract copies with corresponding invoices and bidder self-certification, execution certificates from clients, or third-party notes confirming contract execution; multiple formats are allowed to demonstrate relevant healthcare facility management experience.

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