GEM

Indian Army Laptop/Notepad Tender in Bikaner Rajasthan 2025 ISO 9001 IPv6 Ready Devices

Bid Publish Date

09-Dec-2025, 8:32 pm

Bid End Date

19-Dec-2025, 9:00 pm

Location

BIKANER , RAJASTHAN

Progress

Issue09-Dec-2025, 8:32 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/OEM compliance: Imported products require Indian after-sales service office
  • • Technical standards: ISO 9001 certification mandatory for bidder or OEM
  • • Critical clauses: IPv6 readiness, malicious code certificate, NDA with bid
  • • Warranty: 1 year from final acceptance or installation/completion
  • • Penalties/returns: Non-return of faulty HDDs per Security Policy
  • • Shelf life: minimum 5 years; remaining usable shelf life at supply
  • • Escalation matrix required for service support with direct contact numbers

Categories 2

WRITING PAD LAPTOP

Tender Overview

The Indian Army, Department Of Military Affairs, seeks laptops/notepad or similar devices for delivery in BIKANER, RAJASTHAN. The procurement emphasizes IPv6 readiness, ISO 9001 certification, and robust security provisions. Suppliers must provide documentation including PAN, GSTIN, and EFT mandate, with mandatory certificates for malicious code checks and non-disclosure. A strict policy on non-return of faulty HDDs, minimum shelf life, and after-sales support is highlighted. This tender requires OEM-related compliance for imported products and a formal escalation matrix for service. The scope targets credible IT hardware suppliers capable of nationwide after-sales coverage within India. The unique clauses stress intellectual property protection and ethical conduct, while emphasizing secure, non-disruptive deployment in military environments.

Technical Specifications & Requirements

  • Product category: Laptop/Notepad or similar device
  • IPv6 readiness from day one
  • Malicious Code Certificate required: no embedded malicious code, breach consequences stated
  • Non-disclosure declaration to be uploaded on bidder letterhead
  • Non-return of faulty HDDs per Security Policy
  • Shelf life: minimum 5 years; at supply date, 6/9 months usable life remains
  • Imported products require Indian office for after-sales service (OEM authorized)
  • ISO 9001 certification required for bidder or OEM
  • Service escalation matrix with contact numbers
  • Warranty: 1 year from final acceptance or installation/completion
  • No BOQ items available; total items not specified

Terms, Conditions & Eligibility

  • EMD/financial security details not provided in data
  • A bidder must upload PAN, GSTIN, cancelled cheque, and EFT mandate
  • The bidder must avoid liquidation or bankruptcy; provide undertakings
  • Security/compliance: IPv6 readiness, Malicious Code Certificate, NDA
  • Warranty and post-sale support obligations; after-sales policy compliance
  • OEM/Importer: registered India office for after-sales service; ISO 9001
  • Escalation matrix and service support procedures required
  • Any non-compliance or missing certificates may lead to rejection

Key Specifications

  • Product category: Laptop/Notepad or similar device

  • Standards: ISO 9001 certification required for bidder or OEM

  • Security: Malicious Code Certificate; no embedded malicious code

  • Delivery policy: 1-year warranty from acceptance/installation

  • Hardware policy: non-return of faulty HDDs per security policy

  • Shelf life: minimum 5 years; 6/9 months usable life at supply

  • Importer requirement: Indian registered office for after-sales service

  • IPv6 readiness from day one

Terms & Conditions

  • ISO 9001 certification mandatory for bidder or OEM

  • IPv6 readiness and Malicious Code Certificate required

  • NDA and non-disclosure declarations mandatory

Important Clauses

Payment Terms

Not specified in data

Delivery Schedule

Not specified in data

Penalties/Liquidated Damages

Not specified in data

Bidder Eligibility

  • Not under liquidation or court receivership

  • ISO 9001 certified bidder or OEM

  • Indian after-sales service capability for imported products

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Historical Data

Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

NDA/Bidder Non-Disclosure Declaration on letterhead

6

Malicious Code Certificate as specified

7

ISO 9001 certificate of bidder or OEM

8

OEM authorization or proof of Indian registered office for imported products

9

Service escalation matrix for support

Frequently Asked Questions

Key insights about RAJASTHAN tender market

How to bid for the laptop tender in Bikaner Rajasthan 2025

Bidders must submit PAN, GSTIN, cancelled cheque, and EFT mandate, plus NDA on letterhead and Malicious Code Certificate. Ensure ISO 9001 certification (bidder or OEM) and IPv6 readiness. Include OEM authorization if importing and service escalation matrix for support; non-compliance risks rejection.

What documents are required for laptop procurement in Rajasthan?

Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, NDA, Malicious Code Certificate, ISO 9001 certificate, OEM authorization, and service escalation matrix. Ensure supplier capacity to provide Indian after-sales service for imported devices and attach warranty terms.

What are the technical standards for the Army laptop bid in 2025?

Standards include IPv6 readiness from day one, ISO 9001 certification for bidder or OEM, and Malicious Code Certificate confirming no embedded malware. Imported devices must have a registered Indian office for after-sales service; warranty is 1 year from acceptance.

When is the warranty period for supplied laptops in this tender?

The warranty period is 1 year from the date of final acceptance or after installation and commissioning completion, whichever is later. Vendors must honor warranty coverage for hardware and eligible peripherals as per contract terms.

What is required regarding non-disclosure and security policies?

Bidders must submit a Non-Disclosure Declaration on bidder letterhead, declaring confidentiality of contract details and information. Breach may trigger legal action; this is mandatory along with Malicious Code Certification to prevent security breaches.

What after-sales support is mandatory for imported laptops?

Imported products require an OEM with a registered Indian office for after-sales service. Submit OEM authorization and evidence of India-based service capability, plus an escalation matrix to contact technical support during contract.

What shelf-life requirement is specified for supply of hardware?

Products must have a minimum shelf life of 5 years, with at least 6 to 9 months of usable shelf life remaining at the date of supply, ensuring minimal obsolescence and reliable long-term operation.

What documents prove financial standing and non-liquidity for bidders?

Bidders must provide undertakings showing they are not under liquidation or bankruptcy. While specific financial metrics are not listed, include company balance sheets and solvency statements as part of core bid documents.

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