North Central Railway LIPI TPL-80E Thermal Printer AMC/CMC Tender Jhansi Uttar Pradesh 2026
North Central Railway
JHANSI, UTTAR PRADESH
Posted:
1 May 2026
Closed:
23 May 2026
GEM
GEM
North Central Railway AMC/CMC for LIPI TPL 80 E Thermal Printer (Pre-owned) Tender 2026
Bid Publish Date
29-Jun-2026, 4:34 pm
Bid End Date
20-Jul-2026, 5:00 pm
EMD
₹58,340
Value
₹29,16,960
Location
Progress
Issue29-Jun-2026, 4:34 pm
AwardPending
Quantity
206
Bid Type
Single Packet Bid
Key Highlights
- • Organization: North Central Railway (Indian Railways)
- • Product/Category: Pre-owned LIPI Thermal Printer model TPL 80 E; AMC/CMC
- • EMD amount: ₹58,340; payment/delivery options: DD, FDR, Banker's Cheque in favor of SR DFM JHANSI
- • Scope clause: 25% variation in quantity or duration at bid issue or contract, with consent
- • Compliance: Dedicated service hotline and escalation matrix required; malware-free certificate
- • Lifecycle criterion: minimum 2 years residual market life; avoid OEM-end-of-life products
Tender Overview
The opportunity is issued by North Central Railway under Indian Railways for a Comprehensive Maintenance Contract (CMC/AMC) of a pre-owned LIPI Thermal Printer model TPL 80 E (LIPI make). Estimated contract value is ₹2,916,960 with EMD of ₹58,340. The scope is service-based, “as and when required,” and applies to a pre-owned product line. The tender emphasizes supplier readiness for ongoing maintenance, dedicated service support, and adherence to escalation protocols. A key differentiator is the emphasis on non-obsolete, 2+ year residual market life and adherence to OEM support standards for a non-new asset pool.
Technical Specifications & Requirements
- Product: LIPI Thermal Printer model TPL 80 E (pre-owned) receiving an AMC/CMC as required by North Central Railway
- Contract type: Comprehensive Maintenance Contract (CMC/AMC), scope “as and when required” with up to 25% quantity/duration variation during contract issuance or execution
- EMD options: DD, Fixed Deposit Receipt (FDR), or Banker’s Cheque payable at JHANSI; bid must include scanned proof and hardcopy delivery within 5 days of bid end/opening
- Service expectations: dedicated/toll-free service, escalation matrix, non-obsolete criteria (minimum 2 years residual market life) and malware-free assurance
- Estimated value: ₹2,916,960; EMD: ₹58,340; bidder must demonstrate financial stability and non-liquidation status
- Compliance: ensure OEM-authorized maintenance capability, include technical certificates and Malicious Code certificate
Terms, Conditions & Eligibility
- 25% scope variation allowed during contract and post-issuance with mutual consent
- EMD submission options: DD/FDR/Banker’s Cheque in favor of SR DFM JHANSI; scanned copy plus hardcopy within 5 days
- Financial standing: no liquidation, receivership, or bankruptcy; bidder to upload an undertaking
- Product lifecycle: only products with at least 2 years residual life and not declared end-of-life by OEM
- Documentation: mandatory certificates and OEM authorizations; absence may lead to bid rejection
- Service capability: dedicated service contact and escalation matrix required for bidder and OEM
Key Specifications
-
Product: LIPI Thermal Printer model TPL 80 E (pre-owned)
-
Contract: Comprehensive Maintenance Contract (CMC/AMC); as and when required
-
EMD options: DD, FDR, or Banker’s Cheque payable at JHANSI
-
Delivery: scanned EMD proof + hardcopy within 5 days of bid end/opening
-
Quality/compliance: dedicated support, malware-free certification, OEM service capability
-
Lifecycle: ensure 2+ years residual market life; not end-of-life per OEM
-
Variations: contract quantity/duration may increase up to 25%
Terms & Conditions
-
EMD details: amount and acceptable submission formats (DD/FDR/BC) and hardcopy delivery
-
Variation clause: allow up to 25% change in quantity or duration by buyer
-
Service & support: dedicated toll-free number and escalation matrix required
Important Clauses
Payment Terms
EMD submission via DD/FDR/BC in favor of SR DFM JHANSI; hardcopy within 5 days
Delivery Schedule
Scanned proof due with bid; hardcopy delivery within 5 days of bid end/opening
Penalties/Liquidated Damages
Not specified; vendor must adhere to contract variation provisions and service levels
Bidder Eligibility
-
Not under liquidation or bankruptcy; provide undertaking
-
Experience in AMC/CMC for printing equipment or similar assets
-
Financial stability with adequate solvency documentation
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - LIPI THERMAL PRINTER MODEL-TPL 80 E; LIPI MAKE; Comprehensive Maintenance Contract (CMC); AS AND WHEN REQUIRED; No
Authority Records
MINISTRY OF RAILWAYS
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Documents 9
GeM-Bidding-9533578.pdf
Main Document
Other Documents
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Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
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GEM General Terms and Conditions Document
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Required Documents
1
GST registration certificate
2
PAN card
3
Experience certificates for similar AMC/CMC of printing devices
4
Financial statements or solvency proof
5
EMD submission document (DD/FDR/Banker’s Cheque) and scanned proof
6
Technical bid documents and OEM authorization (if any)
7
Malicious Code certificate
8
Escalation matrix and dedicated service contact details
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for AMC CMC of LIPI TPL 80 E printer in Jhansi?
Bidders must submit EMD via DD/FDR/BC in favor of SR DFM JHANSI, attach scanned proof, and deliver hardcopy within 5 days. Provide OEM authorization, service escalation matrix, malware certificate, and credentials proving non-liquidation status. Ensure 2+ years residual life for the pre-owned unit and demonstrate dedicated service capability.
What documents are required for North Central Railway printer maintenance tender 2026?
Required documents include GST, PAN, experience certificates for similar AMC/CMC work, financial statements, EMD proof (DD/FDR/BC), technical bid, OEM authorization, escalation matrix, and Malicious Code certificate. Ensure all documents are uploaded with the bid and hard copies sent promptly.
What is the EMD amount and payment format for this tender?
EMD is ₹58,340 and can be submitted as DD, FDR, or Banker’s Cheque payable to SR DFM JHANSI. Scanned proof must accompany the bid, with hardcopy delivery within 5 days after bid end/opening.
What is the contract variation allowance in this railway tender?
The buyer may increase the contract quantity or duration by up to 25% at issue or during execution, with the supplier bound to the revised scope. For lump-sum service contracts, the scope/value may increase similarly with mutual consent.
What lifecycle criteria must the installed printer meet for eligibility?
Bidders must offer products with at least 2 years residual market life and must not be declared end-of-life by the OEM within that period; this ensures continued OEM support and spares availability.
What service capabilities are required by bidders for railway printer AMC?
Bidders must provide a dedicated toll-free service line, an escalation matrix, and confirm OEM-authorized maintenance capabilities for the LIPI TPL 80 E, including malware-free certification and prompt incident resolution.
Where will the payment and contract enforcement be executed for this tender?
Contract execution follows North Central Railway procurement terms; EMD and post-award payments align with standard Indian Railways tender processes, including adherence to escalation procedures and service-level commitments for the pre-owned printer AMC.
What standards or certifications are explicitly required for this maintenance contract?
Mandatory documentation includes Malware/Code certificate and OEM authorization where applicable; ensure compliance with device safety and software integrity norms as per railway procurement expectations, including non-obsolete hardware validation.
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Documents 9
GeM-Bidding-9533578.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS