GEM

Indian Army Department of Military Affairs Security Equipment Tender Gurudaspur Punjab ISO 9001:2015 Compliant 2025

Bid Publish Date

09-Dec-2025, 6:21 pm

Bid End Date

19-Dec-2025, 7:00 pm

Location

GURDASPUR , PUNJAB

Progress

Issue09-Dec-2025, 6:21 pm
AwardPending
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Quantity

46

Bid Type

Two Packet Bid

Key Highlights

  • • ISO 9001 certification mandatory for bidder or OEM
  • • OEM/Authorized Seller must have registered Indian office for after-sales service
  • • Material Test Certificate required; lab results determine acceptance
  • • BIS licence and type test certificates required per product specification
  • • Dedicated toll-free service number and escalation matrix must be provided
  • • Quantity may vary by 25% during/after contract at contracted rates
  • • No BOQ items; emphasis on certifications and service capability

Tender Overview

Organization: Indian Army, Department Of Military Affairs. This tender targets procurement of security equipment for deployment in GURDASPUR, PUNJAB. The scope includes potential quantity adjustments up to 25% during/after contract at contracted rates. Bidders must meet ISO 9001 certification, provide material test certificates, and ensure BIS/type-test and OEM authorizations. Unique factors include a mandatory after-sales support framework with a dedicated toll-free line and an escalation matrix, ensuring nationwide service reach. The tender emphasizes supplier capability, including lab-based acceptance criteria and compliance with documented product specifications. The absence of BOQ items suggests a flexible or phased acquisition approach tied to strategic needs in border-area security.

Technical Specifications & Requirements

  • IS0 9001 certification (ISO 9001) for bidder or OEM.
  • Material Test Certificate (MTC) to be submitted with supply; buyer lab results govern acceptance.
  • Upload of BIS license, type test certificate, and approval certificates as per product specification.
  • OEM/Authorized Seller with registered India office for after-sales service support.
  • Provide dedicated toll-free service line and an escalation matrix for service support.
  • No BOQ items available; focus on compliance, certifications, and post-sale service readiness.
  • Acceptance dependent on lab test outcomes and certification alignment.

Terms, Conditions & Eligibility

  • Option clause allows ±25% quantity variation during/after contract at original rates; delivery timing recalculated with a minimum of 30 days.
  • ISO 9001 certification mandatory; non-submission risks rejection.
  • Material Test Certificate and all prescribed certificates must accompany bid; failure to submit leads to rejection.
  • Dedicated service contact and escalation matrix required from bidder/OEM.
  • Non-compliance with ATC/bid documents and CORRIGENDUM may render bid invalid.

Key Specifications

  • ISO 9001 certified bidder or OEM

  • Material Test Certificate to accompany supply

  • BIS licence, type test certificate, approval certificates

  • OEM/Authorized Seller with registered India office

  • Dedicated toll-free service line and escalation matrix

  • No fixed BOQ items; compliance-driven procurement

Terms & Conditions

  • 25% quantity variation rights during/after contract at contracted rates

  • Delivery period adjusted based on original and extended periods

  • Mandatory ISO 9001 and product-specific certifications

  • MTC required; lab-based acceptance criteria

  • Post-sales support structure with toll-free number

Important Clauses

Payment Terms

Payment terms not explicitly stated; contract would follow standard government norms with delivery-linked payment after acceptance

Delivery Schedule

Delivery starts post-ORDER/LOA; option clause may extend delivery period while maintaining contracted rates

Penalties/Liquidated Damages

Penalties/LD terms not specified; likely governed by standard government tender policy and delivery timelines

Bidder Eligibility

  • Must hold ISO 9001 certification or be an OEM with ISO 9001 certificate

  • Must have BIS/type-test certificates and a registered India-based after-sales office

  • Experience in supplying security equipment to government entities is preferred

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Required Documents

1

GST registration document

2

PAN card

3

Experience certificates (relevant security equipment projects)

4

Financial statements (latest audited)

5

EMD/Security deposit documents (as applicable)

6

Technical bid documents and productCertifications

7

OEM authorization letters (if bidding as OEM partner)

8

ISO 9001 certificate (or OEM certificate) and BIS/type-test certificates

9

Material Test Certificate (MTC)

10

Dedicated service support contact details and escalation matrix

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid for security equipment tender in Gurdaspur Punjab 2025

Bidders must meet ISO 9001 certification, BIS/type-test certificates, and provide a Material Test Certificate with the bid. Ensure OEM authorization and India-based after-sales support. Prepare GST, PAN, financials, and experience certificates; comply with the 25% quantity variation clause and submit all ATC-compliant documents.

What documents are required for Indian Army security bid 2025

Submit GST certificate, PAN card, audited financial statements, experience certificates, EMD documentation, OEM authorization (if applicable), ISO 9001, BIS/type-test certificates, and Material Test Certificate. Include service escalation matrix and toll-free contact details for post-sale support.

What standards and certifications are mandatory for this tender

Mandatory ISO 9001 certification for bidder or OEM, BIS licence, type test certificates, and any product-specific approval certificates. Vendor must provide MTC and proof of India-based after-sales service capability with a dedicated toll-free line.

When is the delivery window and how is quantity variation handled

Delivery starts after order and can be adjusted by up to 25% in quantity at contracted rates. Additional time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.

What is required for after-sales service in this tender

Bidder/OEM must provide a dedicated toll-free service number and an escalation matrix. This ensures rapid resolution of issues and compliant service support across India for security equipment supplied to the Indian Army.

What is the role of Material Test Certificate in acceptance

Material Test Certificate accompanies the supply and is evaluated by the buyer’s laboratory. Lab results determine acceptance, making MTC a critical gating document for bid evaluation and successful contract fulfillment.

Which organization and location does this tender pertain to

Tender is issued by the Indian Army, Department Of Military Affairs, for deployment in Gurdaspur, Punjab. It seeks ISO 9001-certified security equipment with mandatory certifications and post-sale support readiness.

What are the key penalties or LD terms likely to apply

Actual LD terms are not explicitly stated; bidders should anticipate standard government tender penalties for late delivery or non-conformance, with potential payment or performance-based liquidated damages aligned to delivery and acceptance milestones.

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